The Charlotte Jewish News - November 2009 - Page 21
Mazel Tov & Congratulations
Five Star: Gene Marx Selected Among the Best in Client Satisfaction
Wealth Managers
Charlotte Magazine formed a
partnership with Crescendo
Business Services, an independent
research firm, to identify the “best
in chent satisfaction” wealth man
agers serving the Charlotte area. In
January, Crescendo surveyed, by
mail and phone 38,250 high-net-
worth residents in the Charlotte
area and subscribers of Charlotte
Magazine. An additional 3,500
surveys were sent to leaders of
financial service industry compa
nies.
On the surveys, recipients were
asked to select only wealth man
agers whom they knew through
personal experience, and to evalu
ate them based upon nine criteria:
customer service, integrity, knowl
edge/expertise, communication,
value for fee charged, meeting of
financial objectives, post-sale-
service, quality of recommenda
tions and overall satisfaction.
By February, stacks of surveys
had arrived and Crescendo began
carefully scoring each wealth
manager Both positive and nega
tive evaluations were included in
the scoring. Only wealth managers
with five years of experience in
the financial services industry
were considered.
Next, each wealth manager was
reviewed for regulatory actions,
civil judicial actions and customer
complaints as reported by FINRA
(the Financial Industry Regulatory
Authority) and other regulatory
agencies.
Then, before finalizing the list,
wealth managers were reviewed
by a blue-ribbon panel. The blue-
ribbon panel was comprised of
knowledgeable individuals from
within the financial services
industry. Although panelist com
ments were incorporated into the
final score, safeguards were built
into the review process to reduce
the ability of panel members to
influence the composition of the
final list on the basis of company
affiliation.
The resulting list of 2009 Five
Star Wealth Managers represents
those wealth managers in the
Charlotte area, that scored highest
in client satisfaction. These wealth
managers represent less than 5%
of the wealth managers in the
Charlotte area.
Included on this list are Gene
Marx and Catherine Hunter
Kloppenborg of UBS Financial
Services.
Gene is Senior Vice President
of Investments. He has been
focusing on the Financial Planning
and Investment Consulting needs
of his clients for 19 years. Gene
received his undergraduate degree
from UNC - Chapel Hill and
earned his MBA from Tulane
University in New Orleans. He
and his family are members of
Temple Beth El.
Catherine is an Investment
Associate at UBS Financial
Services. She is a Certified
Financial Planning Practitioner
and has worked with Gene for
over eleven years. Catherine
The Jewish Traveler
By Maxine Silverstein
Philadelphia, PA
I always wanted to visit
Philadelphia and this past October
I got my wish. Philadelphia is
called the City of Brotherly Love
and it’s a good motto for its
Jewish community. With its treas
ure of historic sites and myriad of
other attractions, America’s
fourth-largest Jewish community
and fifth-largest city are worth
getting to know. With a wonderful
history reaching back to colonial
times, Jews are inseparably linked
to the city. And Philadelphia
Jewry has been powerful in
national Jewish affairs, both past
and present.
il'jlfi'i’a'i’S
Maxine visits the National Museum of
Jewish History.
Jews visited Philadelphia as
early as 1707 but the first Jewish
settlement dates back to 1737. The
early Jewish residents, of
Ashkenazic and Sephardic back
ground, flourished under the liber
al influence of the dominant
Quakers and played important
roles in colonial Philadelphia life.
Today over 300,000 Jews reside in
metropolitan Philadelphia.
Mikveh Israel, which they
translate as “The Hope of Israel,”
was founded in 1740 and is an
unparalleled American Jewish
Institution. It shares its quarters at
one end of Independence Mall
with the National Museum of
American Jewish History. The
synagogue and museum are just a
short walk from Independence
Hall and the Liberty Bell. The
museum is very interesting. It’s
the only institution of its kind ded
icated to telling the story of
Jewish participation in the growth
and development of North and
South America. It houses many
personal and religious items that
belonged to colonial Jews. This
wonderful museum was estab
lished in 1976 for America’s
Bicentennial. The museum’s col
lection has grown to more than
20,000 artifacts, which resonate
with the history of more than 350
years of America Jewish life. We
found this museum to be incredi
bly interesting and educational.
Congregation Mikveh Israel is
one of the first organized Jewish
congregations in this country. It
also so interesting that these two
Jewish sites share their space
together Congregation Mikveh is
also known as the “Synagogue of
the American Revolution.”
Mikveh Israel is the direct descen
dant of the original synagogue
founded in 1748.
Save some time to see
Independence National Historical
Park. This area encompasses sev
eral square blocks in the heart of
Old City. It is rightfully called
“America’s most historic square
mile.” Many of Philadelphia’s
most famous sights-including the
Liberty Bell and Independence
Hall-are conveniently located
within this compact and attractive
area.
I-
Maxine at the Liberty Bell.
This amazing vibrant city is
filled with wonderful museums,
fabulous restaurants, amazing
shopping and a first class zoo
located in Fairmont Park. We did
get to visit the zoo which is the
nation’s oldest and a child’s para
dise. Philadelphia intrigued me
and I know that I will be back for
a longer visit. It’s a city that is a
wonderful combination of the old
mixed with the new. ^
received her undergraduate degree
from the University of Georgia.
About Marx Wealth Management
Marx Wealth Management is a
team of UBS professionals dedi
cated to offering a customized
approach to wealth management
built on a personal relationship
and shaped by an understanding of
client needs and aspirations.
Current and future assets can be
analyzed, liabilities weighed and
estate planning strategies imple
mented. We offer periodic reviews
to determine if your investment
strategies remain aligned with
your goals, and proactively pro
pose and implement solutions.
About UBS
UBS is one of the largest fully
integrated financial services com
panies in the world. It is the
world’s largest Wealth Manager
Gene Marx
and Private Bank offering a wide
range of products and services to
deliver comprehensive solutions
to its clients. ^
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At the religious liberty monument.
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