No
Substitute
For Him
In the usual routine of business, it
is so easy to forget the end purpose
of our jobs: To satisfy the customer.
Here is something you can always
bear in mind: There is never a job
unless there is some work to be done
—for a customer. That is to say, cus
tomers keep us in jobs.
Ofttimes as we do our work, we
may feel inclined to hold something
up, or put something off for tomor
row, or not do things exactly the
way we know they should be done.
But when we make this kind of mis
take, be sure of this—we’re hurting
the customer, the fellow who keeps
us in jobs. And in the long run,
we’re hurting ourselves.
So, let’s not forget the customer.
Without him, we can’t stay in busi
ness. For it is only through his de
sire and willingness to buy and use
the things we make that this organ
ization exists—so that all of us can
have jobs.
Editor's Note: Supervisors at the
Gastonia^ plant shared in the foregoing
observation on "customers keep us in
jobs," at one of the weekly meetings
in a recent series of studies on the im
portance of quality in manufacturing.
Ralph Johnson, employee relations
manager and instructor in the course,
reproduced the statement from The
News Bulletin, employee publication of
the A. M. Smyre Manufacturing Co.
GASTONIA • NORTH CAROLINA
VOLUME XI-NUMBER 9
AUGUST, 1962
Tir«$ton«
%
Best Today
Still Better
Tomorrow
Rubber • Chemicals • Textiles
Synthetics • Metals • Plastics
sltiii art—Display of several of the many products from
® students at Penland School of Handicrafts. Here,
than 60 separate crafts are taught.
ANCIENT CRAFT—Instructor at Penland school demonstrates
use of potter's wheel. Ceramics is a favorite subject of students who
come from all over the world. {Photos: NC News Bureau)
^ ☆
^'^HTSEEING
Camp Firestone
Highland
•handicrafts
Some 35 miles northwest of
Camp Firestone at Bridge
water — and in the Spruce
Pine “Mineral City” vicinity
— is world-famous Penland
School of Handicrafts. Pen
land, largest strictly-crafts
school in the United States,
attracts students from all
over the world. Visitors are
welcome.
Penland School of Handi
crafts and other area attrac
tions such as Mt. Mitchell
with its State Park, the N.C.
Museum of Minerals on the
Blue Ridge Parkway near
Gillespie Gap are typical of
points of interest which Fire
stone people are discovering
on extension tours from
Camp Firestone.
During the May-through-
October camp season, in
creasing numbers of employ
ees and members of their
families are finding trails
that lead to the natural
beauty and interest-packed
features of a rugged “holi
day” empire within no more
than a few hours’ motor trip
from Camp Firestone on
Lake James near Marion.
Four Teams
In Safety
Rivalry
An all-departments safety
rivalry is underway at the
Gastonia plant, with mem
bers of supervision leading
in the competition. Some 65
supervisory personnel are di
vided into four teams for the
contest which will continue
through the remainder of the
calendar year.
Team captains are Francis B.
Galligan, production manager;
William A. Rhyne, cotton divi
sion manager; Clyde E. Moss,
manager of research and de
velopment; and Philip R. Wil
liams, synthetics division man
ager.
THE CONTEST, begun in
early July, is similar to one con
ducted here several years ago.
Its basis is points a team and
its members can earn through
safety-promotion activities out
lined by the contest rules.
Some of the ways by which
points can be earned for a team
and its members: Completion of
a calendar month free of a lost
time injury on the job, purchase
of safety shoes and prescription
' —More on page 2
Opportunity For Employment
^^ttipany Sharing In ‘Plans For Prog
is one of 33 com-
for -pf 'W^hich signed “Plans
^Ogress” statements in
at the White
June 22 this vear.
of the nation’s
ecj companies have sign-
6)cec
a plan.
estone “Plan For Prog-
signed by company
'Trn;. vice president J. E.
Vice President
5s Johnson, who signed
President’s
n Equal Employ-
-j, ^ opportunity.
^as Pi’esident’s Committee
by executive order
^arck President Kennedy in
Iff year.
^ executive order, the
stated that discrimina-
race, creed, color
'■He co!f origin is contrary to
principles and
^^at ^he United States;
the plain and positive
obligation of the United States
Government to promote and in
sure equal opportunity for all
qualified persons; and that it is
in the general interest and wel
fare of the United States to pro
mote its economy, security and
national defense through the
most efficient and effective utili
zation of all available man
power.
In its “Plan For Progress”,
Firestone pledges cooperation
with the President’s Committee
toward accomplishing the objec
tives set forth in the executive
order, and reaffirms the com-
ress'
pany’s long-range program to
bring about equal opportunity
for employment and to do away
with discrimination in employ
ment based upon race, creed,
color or national origin.
In the joint statement, Fire
stone sets forth what is to be
undertaken by the company
with respect to recruiting, plac
ing, training, transferring, pro
moting and laying off personnel
as well as communicating infor
mation of the plan. The Com
mittee pledges to assist Firestone
in carrying out the “Plan For
Progress.”
finter
>Nac*on
Bloodmobile
The second of two Firestone
visits each year of the Red Cross
bloodmobile is set for August 28
at the plant Recreation Center.
Donor hours are 11 a.m. to 5
p.m.
On its last visit here, in Feb
ruary, the Red Cross received
150 pints of blood.
Firestone Textiles has never
failed to meet its quota at a
bloodmobile visit here.
"We believe our people and
—More on page 2
• There’s no better transporter than a thrown-together
pushcart for returning “pop” bottles to the neighborhood
grocery, or for doing many other hauling jobs around the
house and garden. These boys recently brought their con
trivance of baby-buggy wheels and packing crate to show it
off at Firestone Recreation Park. They are, from left: Sidney
Henderson, Keith White, and “Dusty” Bell, son of Everett
Bell of Firestone’s Twisting (synthetics) department.