Vol. 1 - No. 8
AN OPEI'I LETTER TO THE LIKE CRFv^:
V/hat I have to say is not intended as
a criticism, but it is rather prompted
by a sincere desire to help you to do
your job bettar„
To begin with, there is the strange
aircraft visiting our operation. Remem
ber that a stranger does not know vdiore
the gas pit is , or \vhero he should taxi
his plane to park, ITnei-. ho leaves his
plane, he is totally une.-','arc of tho lo
cation of the; opo"ation£ offic-'j, stock-
room, administration building or any
othor place that ho may wish to go. Ho
may want to go to town or he may want a
hotol reservation. It is your job to
solve all those problems for him.
IVhon a strange aircraft comes in, you
should moot it and conduct it to a
parking place or to the gas pit, V/hon
tho pilot loaves tho piano, ask him
whether ho wishes gas or oil for his
plane. If he dosiros to seo someone in
particular, direct him whero ho should
go. All incoming and outgoing pilots
must register. Direct them to the opera
tions offico for this purpose., If ho
vrants a taxi, call it for him. If ho
wants a hotel rosorvation, got in touch
vfith somoono that v;ill make it for him.
Should ho have any luggago to carry, take
it for him. No matter whether ho asks for
it or not, wipe his v/indshicld and any
accumulation of oil on the plane. In
othor vrords., make him fool that ho is tho
most important person arriving at our
airport that day.
Friday, October 12, 1945.
In regards to P A pianos I will for tho
last time outline to you what must bo
done,
1, All planes must bo filled vfith gas
before being r.torod at night,
2« Al:. plai'ios iiiu.st he kopi; in a clean
condition, inside and out.
3. All cushions must romain in tho
pianos. If tho cushions are removed
in order to uso a parachute, thoy
should not be taken out of tho piano,
but thoy should bo placed in tho
baggage com.partmont,
4. To insure a clean windshield at all
timos, clean the windshield after
each fli^t.
Planes which are stored horo should
receive tho some sorvico as all P A plane;
vnth tho exception of washing and v/axing,
T/hich should only be done at tho ovmor's
request.
Extreme caution should bo oxorcisod
when moving pianos into and out of hangar.
Damage to airplanes duo to carolossnoss
v/hon moving thorn has been extensive in
tho past few weeks. The pianos aro your
responsibility on tho lino and in the
hangars,
I must havo your v^hole-hearted co-oport
tion in this matter, I Virill personally
inspect tho airplanes y^ithin tho next fov/
days and I oxpcct my instructions to have
boon carriod out to tho letter. Good sor
vico is not enough for Piedmont Aviation,
wo want to render better service than
cjiyono else. Will you ho Ip mo to achieve
this goal?
F. H. Ponish