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PIEDMONITOR
VOLUME 8 - No. 8 PUBLISHED AND PRINTED BY PIEDMONT AVIATION, INC. AUGUST 1956
(L. to R.) Roland Boardman, Bob Gift, Ed Culler, Les Holmes
PIEDMONT AVIATION NAMED
OFFICIAL PIPER SERVICE AGENCY
AIRLINES APPROVE PLAN
TO CUT NO-SHOW LOSSES
Effective on September 16, the first phase
of a two-phase plan designed to permit
scheduled airlines to provide a higher
standard of service to better meet the
tronsportation needs of the public were
revealed by the Air Traffic Conference of
America, a Division of the Air Transport
Association.
The plan is aimed at eliminating "sold-
out" flights taking off with empty seats,a
problem which affects both the public and
the airlines. This situation is created by
passengers changing their travel plans and
delaying the cancellation of their reser
vations until a short time before departure,
or failing to cancel the reservation at all.
This results in seats becoming available
too late to permit resale,thereby denying
use of the seats by other travelers who
might have wanted them.
The initial program establishes minimum
time limits on ticket reservations and re
quires that a passenger who makes an ad
vance reservation, pick up his confirmed
ticket before a deadl ine set by the air
line. Failure to pick up the confirmed
ticket by the deadline will result in the
cancellation of the reservation.
The second phase calls for the assessment
of a late cancellation service charge and
a "no-show" penalty whenever the passeng
er fails to use his reserved space. Implemen
tation of the service charge and penalty,
which is subject to approval by the CAB,
wil I be the subject of further consideration
by the airl ines after the results of phase one
have been reviewed.
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In line with the Piper Aircraft Company's
new pol icy of establ ishing factory certified
repair stations throughout the world, provid
ing service by factory trained men. Pied
mont Aviation's facility at Winston-Salem
was established as the second official re
pair station on August 9.
Roland Boardman, Service Manager for the
Piper Aircraft Corporation of Lock Haven,
Pennsylvania, presented C. E. Culler,
Piedmont Fixed Base ServiceManager,with
a bronze plaque recognizing the service
center. Wes Holmes and Bob Gift, Piper
Field Service Engineers, were also on hand
for the ceremonies.
Piedmont Aviation has been a Piper Dis
tributor since 19 4 0 and is equipped to
maintain and service oil Piper Aircraft in
cluding the Twin Engine Apache,
Tri-Pacer and Super-Cub.