THEPiEomonim MAY, 1961 PAGE TWO Piedmont Aviation, Inc. SMITH REYNOLDS AIRPORT WINSTON-SALEM, N. C. Editor: Cleta Marshall Bill Pearman, SHD; Charlotte Ruda, CRW; Irene Blake, HTS; Milt Ward, TRI; Shirley Sword, CMH; Eddie Jones, BLF; Frank Reynolds, LYH; Madge Lanier, CLT-C; Carl Simpson, TYS; Bill Downs, EWN; Bob Wilson, BKW; Bruce Ball, LEX; Bob Wy lie, ORF. Editorial Everyone Can Be A Salesman It is possible to be a salesman for Piedmont regardless of your duties or job classification. An excellent example of this attitude is reflected in a memo sent to The Piedmonitor by ROA Station Manager Harold Gib son, who recounted a nice bit of business promoted there by A. M. Lundy. Lundy is the Station Chief Mechanic, a job about as far removed from selling as flying is from lumberjacking. An Army C-47 carrying 11 persons made an emergency land ing at Roanoke with a frozen left engine. As the airplane was being brought in for repairs, Lundy climbed aboard and made the following pitch: “You are now being towed compliments of Piedmont Airlines. There are flights leaving within the hour for anyone to Cincinnati, Norfolk, Louisville, or Washington.” There were six flights on the ramp and, thanks to Lundy’s sales work, within minutes three Colonels, two Majors, two Cap tains, one Commander, one Airman, and two Seamen were board ing and on their way to ORF-DCA-NYC and PGL. Maybe the results of your sales work won’t be quite as spec tacular as Lundy’s or as immediately noticeable. It is most im portant to remain alert so that when sales opportunities present themselves you will be able to take advantage of them. Even a few good words about Piedmont to a friend will go a long way. The friend will tell someone else, and in a very short time a job of positive public relations is underway. Any benefits reaped by the company are passed on to you. Your sales work can help make the year a progressive and suc cessful one for both Piedmont and yourself. SALES TERRITORJES TCA fnterliner HI* we don’t moke our soles quotas this year t've decided to take the pins out of the map and sUck them in the salesmen.*' MAINTENANCE DEPT. (Continued from Page One) Superintendent of Base Main tenance to Superintendent of Airframe Overhaul and Business Aircraft Maintenance. Aims of Program Said Cartwright of these changes, “They are being ef fected to increase the effective ness and efficiency of the over all Maintenance Department by establishing direct functional responsibilities, effecting closer control and supervision of func tions, and increasing our cap abilities for handling business aircraft maintenance. Maintenance Obligation “Our primary function as a Maintenance Department is to provide the Operational Depart ment with a safe, on-time air craft, in excellent mechanical condition, clean inside and out side, on which our passengers will be proud to ride.” The program includes special emphasis on making the most of each work hour and increas ing the quality of workmanship. Supervisors will aim at stimu lating interest in work and as sisting in training and develop ment of more efficient work methods. Department Goals In summing up the goals of his department, Cartwright said, “Each of us should study these items and improve on them where possible. With a deter- Qancf/uiti 10 YEARS SERVICE Harry G. O’Connor, Res. F/0, ORF, May 11 Hugh E. Sluder, Chf. Agt., TRI, May 16 Robert E. Swaim, Lineman, INT- FB, May 16 5 YEARS SERVICE Rilla Gregg, Sec., INT, May 1 Kenneth K. Clegg, Jr., Sr. Spe cialist, INT-FB, May 7 Jack C. Doyle, F.A., TYS, May 7 Norman C. Noah, Jr. Mech., INT- FB, May 7 J. A. Shulley, Chf. Agt. DCA, May 7 Donald E. Martin, Agt., ROA, May 12 Charles R. Eller, Radio Tech., INT-FB, May 15 Herman J. Barco, F.A., ORF, May 17 Harding E. Freeman, Mech. Spe cialist, INT-M, May 21 Robert R. Kiser, Mech. Special ist, INT-M, May 21 Edmund A. Kerr, III, Agt., ILM, May 23 William Nelson, Jr., Janitor, INT-FB, May 28 Jlo/p/p4f MAY C. L. Brooks, ROA 1 W. H. Hogan, ORF 1 W. B. Sparks, INT-M 1 Mary Ball, LEX 2 W. W. Cook, DCA 2 S. C. Dervin, INT 2 Lee M. Gaither, F/O, INT 2 H. R. Brown, Capt., ORF 3 E. H. Casey, HTS 3 L. J. Lindsley, TRI 3 J. H. Pitts, INT-M 3 Irene Blake, HTS 4 K. K. Clegg, INT-FB 4 W. L. Crow, ROA 4 J. H. Ford, INT-FB 4 J. P. Onoff, Capt., ILM 4 J. A. Simmons, ROA 4 C. H. Widener, DCA 4 M. H. Collins, INT 5 C. L. Irvin, F.A., ILM 5 T. C. Ferguson, Mgr., ORF-FB 5 James Fulwood, INT-M 5 0. E. “Bud” Halsey, Dst. Sales Mgr., TRI 5 J. E. Hurt, ROA 5 P. M. Lindsay, Resv. Capt., INT 5 Julia Morrison, INT 5 B. A. Muse, INT-M 5 Roy B. Pruitt, Print Shop Superv., INT 5 C. H. Williamson, RDU 5 Enos Young, IN'T 5 J. A. DeLaney, INT-M 6 John Jefferson, INT 6 J. R. Martin, INT-M 6 C. W. Beale, ORF-FB 8 R. H. Mahn, Sta. Mgr., CHO .... 8 J. H. Mance, INT-F 8 G. M. Sinclair, RDU 8 A. L. Williams, F/O, ILM 8 E. D. Morris, Sales Rep., ORF-FB 9 J. M. Taylor, INT-M 9 F. 0. Adkins, ORF-FB 10 R. H. Hobbs, F/O, ILM 10 H. S. Norman, INT-M 10 W. J. Robinson, INT-FB 10 W. H. Sanders, INT-A 10 C. E. O’Neal, INT-M 11 W. W. Pearman, SHD 11 F. L. Burner, DCA 12 Leonard Jackson, INT-M 12 Forrest M. Shelton, Capt., INT 12 N. H. Young, INT-FB 12 Janice Kirk, ROA 13 B. J. Barnhardt, INT 14 Susan Demarco, TRI 14 R. J. Edney, ROA-FB 14 Ted Farrington, BLF 14 D. G. Sutphin, ROA 14 B. B. Courtney, Res. F/O, DCA 15 C. E. Ennis, INT-M 16 W. D. Guin, Sta. Mgr., PHF ....16 J. R. Hanson, F/O, ORF 16 Carl Bowden, FAY 17 S. H. Crosby, INT-M 17 R. S. Cutrell, INT-M 17 G. W. Hurst, INT 17 C. J. Peery, F.A., ORF 17 W. J. Stover, DCA 17 Mabel White, INT-A 17 J. M. Wilson, ROA 17 Helen P. Holland, DCA 18 T. W. Holton, ROA 18 B. M. Hoots, INT-M 19 JoAnn Hege, INT-A 20 B. E. Henley, SDF 20 E. L. McMillan, F/O, ROA 20 C. J. Helsabeck, F/O, TYS 21 G. E. James, INT-M 21 D. B. Johnson, INT-M 21 W. K. Varner, INT-M 21 Virginia Black, LEX 22 J. N. Hodges, INT-FB 22 J. L. Fields, Sta. Mgr., FFT ....23 Katherine Cox, INT 24 J. P. Eames, SDF 24 H. E. Manuel, INT-M 24 S. L. Smith, INT-M 24 R. F. Wilson, BKW 24 Janet Young, CMH 24 D. P. Smith, AVL 25 R. E. Raines, ILM 25 T. F. Arnold, Stai. Mgr., TYS ..26 A. H. Burton, INT 26 T. M. Goodson, Capt., ILM 26 J. H. Sandifer, ILM 26 W. B. Robbins, INT-M 27 V. T. Dotson, Sta. Mgr., BLF ..28 R. J. Glasgow, INT 29 C. E. Saylor, INT-M 29 J. C. Freeman, INT 30 M. E. Hill, ORF-FB 30 W. C. Johnson, TRI 30 J. R. Reagan, Asst. Supt. Com., INT 30 C. R. Byrd, INT-FB 31 Nettie Coe, INT-A 31 H. J. Hall, INT 31 Herbert Ibergs, INT-M 31 E. V. Settle, Capt., ROA 31 Anjoiuui Sif6ie4n PROMOTIONS W. A. Grubbs, Agt., CMH to Sales Rep., CRW W. H. Kerr, Agt. to Lead Agt., RDU W. R. Taylor, Act. Chf. Mech. to Sta. Chf. Mech., DCA H. B. Crites, Agt. to Lead Agt., DCA H. J. Eisenbath, Agt. to Lead Agt., CVG-F Geo. T. Stack, Staff Asst, to Div. Chf. Purser, INT P. W. Swaim, to Mech. Spec., INT-M S. E. Smith, to Sr. Spec., INT-M A. L. Mills to Sr. Mech., INT-M H. W. Kreeger to Sr. Mech, INT-M R. R. Kiser to Sr. Spec., INT-M J. K. Jordan to Sr. Spec., INT-M F. W. Hastings to Sr. Spec., INT-M D. G. Bumgarner to Mech. Spec., INT-M TRANSFERS V. C. Brunelle, Res. Capt., ROA to ORF N. B. Horton, F/O, ORF to ILM C. G. Dickens, F/O, INT to Res. Capt., ROA W. E. Bost, Res. Capt., TYS to Capt., ROA E. J. Wilson, Res. F/O, ILM to F/O, ORF C. E. Almond, Res. F/O, ROA to F/O, DCA G. E. Malcomb, Res. Capt., DCA to TYS W. L. Crow, Radio Tech., DCA to ROA F. L. Burner, Radio Tech., ROA to DCA J. M. Fouts, Lead Agt., DCA to Lead Agt., DCA-CTO P. M. McNeill, CRW to INT-SC R. E. Caudle, Clerk, INT to ROA First Officers from Trainee, INT, to New Bases; B. B. Courtney, DCA J. D. Jones, DCA W. P. Austin, ILM L. P. Dennis, ILM E. L. McMillan, ORF B. R. Barnes, ROA R. R. Griffith, INT (Continued on Page Four) THE PIEDMONT POSTMAN mined effort f^om everyone our Maintenance Department can supply Operations with air planes cleaner, safer, mechani cally more reliable, and cheaper. We must work together to make 1961 a better year for all.” Dear Sir: We would like to express to you and the entire Piedmont staff our sincere appreciation for the many courtesies shown our son on his flight from RDU to GSO on Sunday, Feb. 19. The day was his eighth birth day, and his father and I felt that to make it truly memorable for him that it should be the day of his first flight. The events started when we stepped up to the counter to pur chase our tickets and your agent said, “Happy Birthday, Keith.” He was completely perplexed by this, but was even more shocked when the Flight Attendant gave him the same wishes and then invited him to meet the pilot and watch him fly the plane. By the time we reached Greensboro he was in a complete state of shock from so many unexpected and wonderful things happening to him. I feel quite certain that this is one birthday that will re main with him always. Again our sincerest apprecia tion. I’m sure that Piedmont has made a life-long friend. Very truly yours, E. R. J. Durham, N. C. * * * Dear Sir: As co-chairman of the New Hanover Committee to secure the USS North Carolina for our area, I want to take this oppor tunity to express my apprecia tion to you and Piedmont Air lines for your cooperation in supplying a plane to take the state committee members on an air view of our proposed sites. This was most impressive, and the state committee expressed gratification and appreciation al so, and commendation for the crew: Capt. J. L. Wilkes, First Officer Roy Hobbs, and Purser A. L. Huddleson, and for all the courtesy extended by the New Hanover County Station Man ager, Sy Pierce. I am also ex pressing the appreciation of Post No. 10, American Legion, Wil mington, N. C. Anything we may ever be able to do for you, please feel free to call on us. Sincerely, James S. Craig, Jr. Co-chairman Battleship N. C. Committee * * * Dear Sir: I am taking the time to write you in the spirit of being help ful. Enclosed is a notice of freight arrival which I received in this morning’s mail. This shipment arrived at the airport on Sunday. Air freight was used to save time. Had I been notified by telephone upon arrival, it would have saved time. I realize that the shipment was addressed to my post office box; I also realize that the little extra service of looking in the telephone directory and calling me either Sunday or yesterday would have made it advanta geous to ship by air. Since I did not get the shipment until to day, time would have been saved had it been shipped by bus, as they would have called me upon arrival. You may be interested to know that this was my first experience using air freight, and if this is the kind of service to be expected, naturally I would not use this service again. My purpose is not to complain, but to be helpful to you. Being in business myself, I realize the difficulty of getting that little extra service rendered which makes the difference. Sincerely, K. B. * * * Dear Sir: I would like to express my thanks for the extra kindnesses of one of the stewards on Flight 24 Monday and Tuesday of this week. I took the 8:33 flight from Raleigh-Durham to Cincinnati on Monday and made a change-over in Tri-Cities. From that point on, I became extremely sick because of a complication both of air mo tion and a virus that I had be fore the trip. The steward in question, I believe, was C. L. Stewart. He did everything he possibly could to make me com fortable. He was on the same flight I took to return on Tuesday, leav ing from Cincinnati at 6:10 p.m. Though I was not sick this time, nevertheless, I must say that he was still most kind. After the flight I wanted to give him something for all the trouble I caused him, but he refused to ac cept anything. Consequently, I thought that the least I could do was to write to you and express my gratitude for a man as in- dispensible as this in your air lines. Sincerely, A. J. K. Durham

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