THEPiEomonim
APRIL, 1963
PAGE TWO
Piedmont Aviation, Inc.
SMITH REYNOLDS AIRPORT
WINSTON-SALEM, N. C.
Editor: Cleta Covington
CORRESPONDENTS THIS ISSUE
Flo Merritt, CAE; George Scherer, BAL; J. P. Wheeler,
RDU; Roger Greenlaw, SHD; Barbara Holston, CLT-F; Tommy
Young, ATL-0; Ray Norris, TRI; Don Pierce, CHO; Virg Flinn,
PKB; Bernie Blair, ATL-R; Ruth Shumate, CRW; Bill Pear-
man, DAN; David Anderson, TYS; Howard Hughes, SDF; Marie
Prillaman, RIC-F; Carl Bowden, FAY; Frank Reynolds, LYH.
VFR
with
Turby
Well, it seems that the “Guess Who” picture in the last issue
didn’t fool as many people as I had expected. I had this query
from many people—“How did you get so ugly in fifty-two years?”
“Well, it wasn’t easy,” I tell them.
I want to tell you again — if you want to see a sharp looking
station, just go to TRI. Those people have spent a lot of time
making it that way. The ramp equipment all looks like it just
came out of the factory. All of you at TRI are to be commended
for a job well done. TRI is a busy station, so if they can find the
time to keep their station looking sharp, I don’t see why all
stations can’t do the same. Now, don’t get me wrong, there are
many such stations on our system that look mighty sharp, such as
LYH, HTS, ISO, AGS and others. Still, on the other side of the
coin, there are a lot of stations that can be improved. So just
look around and take inventory.
I was quite impressed on my recent visit to ATL at the in
terest and enthusiasm generated in the contest with DCA on de
lays. May the better station win!!
Enjoyed my visit to AVL last week and meeting the new
people over there. By the way, that’s a sharp looking station too—
I hope you people fill ’em up this summer over there.
I understand Tom Cowen is having troubles keeping his dates
and appointments straight. Next time you see him, ask him about
them.
SAXOPHONE—An ill wind that nobody blows good.
ECHO—The only thing that ever cheated a woman
out of the last word.
EXPERT—One who knows more and more about less
and less.
I ^
Agent’s Brain Busters
Last month The Piedmonitor
introduced the following column
written by Bob Reed, Director-
Cargo Services, and Tom Cowen,
Director-Reservations and Tick
eting Services. In it they outline
and answer problems in cargo,
ticketing, and reservations,
which most frequently pose dif
ficulties for the Agent. Personnel
are invited to submit questions
to the column dealing with the
areas described above. Send
them in care of The Piedmoni
tor, INT.
Question
At TRI a walkup passenger
wants space to DCA on Flight
782. The flight is open TRI-ROA
but wait list ROA-DCA.
a. To what point is the passen
ger cleared?
b. To what point is the passen
ger shown on the TD?
c. What document is attached to
the ticket?
d. To what point is his baggage
\ checked and what document
is attached to the bag check?
e. What message is sent and how
is it addressed?
f. If the passenger is removed
at ROA what message is sent
and how is it addressed?
g. If the passenger is removed
I
at ROA with what document
is he boarded on a later
flight?
h. In the event an online trans
fer is made and the flight
from the transfer point is
wait list, what document is
attached to the transfer
boarding slip?
Question
When Piedmont originates a
collect interline air freight ship
ment, what document other than
the Accounting Copy No. 3 of
the airbill must be reported to
INT-A in order for Piedmont to
receive its portion of the reve
nue?
(Answers on page six.)
PROMOTIONS
L. H. Hand to Foreman
F. R. Cook to Foreman
G. F. Hendrix to Supt., 2nd shift
R. H. Easley, Gen. Foreman, Air-
flame Overhaul
Ben Johnson, Gen. Foreman, Sheet
Metal, Paint & Fabric
(Continued on Page Six)
MAY
C. L. Brooks, INT-F 1
W. H. Hogan, ORF 1
Edith Ray, INT 1
W. B. Sparks, INT 1
D. W. Tate, GSO 1
Bruce Ball, LEX 2
W. W. Cook, ATL 2
S. C. Dervin, INT 2
L. M. Gaither, F/0, INT 2
R. M. Bradford, SDF 3
H. R. Brown, Capt., DCA 3
E. H. Casey, CAE 3
P. Z. Herrman, DCA 3
J. H. Pitts, INT 3
Irene Blake, HTS 4
L. G. Brooks, ISO 4
K. K. Clegg, INT-FB 4
W. R. Crow, ROA 4
J. H. Ford, INT-FB 4
J. P. Onoff, Capt., ATL 4
J. A. Simmons, ROA 4
C. H. Widener, Asst. Crew Cor.,
INT 4
F. C. Brammer, ROA 5
M. H. Collins, INT 5
T. C. Ferguson, Mgr., ORF-FB 5
James Fulwood, INT 5
O. E. Halsey, Dist. Sales Mgr.,
DCA ..5
J. E. Hurt, ROA 5
P. M. Lindsey, Capt., INT 5
B. A. Muse, INT 5
R. B. Pruitt, Print Shop
Superv., INT 5
C. H. Williamson, RDU 5
Enos Young, INT 5
J. M. Cude, INT 6
J. A. DeLaney, INT 6
John Jefferson, INT 6
E. C. Ludwick, INT-A 6
J. R. Martin, INT 6
D. L. Morris, HTS 6
S. E. Gartner, CVG 7
C. W. Beale, ORF-FB 8
K. G. Edwards, RIC 8
R. H. Mahn, Sta. Mgr., CHO 8
J. H. Mance, INT-F 8
A. L. Williams, Capt., ILM 8
E. D. Morris, Sales Rep.,
ORF-FB 9
J. M. Taylor, INT 9
Patricia Wacaster, F.A., DCA 9
F. O. Adkins, ROA 10
R. H. Hobbs, F/O, ILM 10
H. S. Norman, INT 10
Nancy Strickland, F.A., ORF 10
Dorothy Whitman, INT 10
C. E. O’Neal, INT 11
W. W. Pearman, DAN 11
F. L. Burner, DCA 12
Jackson Leonard, INT-M 12
F. M. Shelton, Capt., INT 12
H. F. Waller, RDU 12
N. H. Young, INT-FB 12
Janice Kirk, ROA 13
F. D. Smith, PHF 13
B. J. Barnhardt, INT 14
P. E. Bombardier, DCA 14
Karen Brown, ORF 14
R. J. Edney, ROA-FB 14
Ted Farrington, BLF 14
D. E. Holiday, ROA 14
D. G. Sutphin, ROA 14
Richard Tindal, INT 14
J. T. Wilson, CVG 14
C. L. Benton, ATL 15
Z. J. Charles, INT 15
B. B. Courtney, F/O, ILM 15
J. M. Booth, DCA 16
W. H. Durbin, SDF 16
C. E. Ennis, INT 16
W. D. Guin, Sta. Mgr., PHF 16
J. R. Hanson, F/O, ORF 16
G. I. Livengood, INT 16
Carl Bowden, FAY 17
S. H. Crosby, INT 17
R. S. Cutreil, INT 17
Mabel Ferguson, INT 17
G. W. Hurst, Disp., INT 17
C. J. Peery, F.A., ORF 17
W. J. Stover, DCA 17
J. M. Wilson, ROA 17
T. W. Holton, ROA 18
B. M. Hoots, INT 19
Bobbie French, SDF 20
E. L. McMillan, F/O, ORF 20
Rose O’Hara, CVG 20
F. L. Snead, F/O, DCA 20
Alfred Abercrombie, INT 21
Schuyler Day, LOZ 21
C. J.' Helsabeck, F/O, INT 21
G. E. James, INT 21
D. B. Johnson, INT 21
Mary Schindel, F.A., TYS 21
W. K. Varner, INT 21
Virginia Black, LEX 22
J. N. Hodges, INT-FB 22
J. L. Fields, Sta. Mgr., FLO 23
J. T. Lane, TYS 23
H. G. Schuyler, INT 23
L. C. Wilson, Fit. Instr.,
ORF-FB 23
Katherine Cox, INT 24
H. E. Manuel, ROA 24
S. L. Smith, INT 24
A. D. Spaugh, INT 24
R. F. Wilson, BKW 24
Wooten
This month “Open Forum” visits Fayetteville and talks with
some of the personnel there on the following question:
“In wliat way liave the travel privileges on Piedmont and
other airlines been of benefit to you?”
W. C. Wooten, Station Manager
“My travel benefits are like money in the i
bank to me. I don’t use them a great deal, but
it’s certainly nice to know they’re there!”
Henry Poole, Agent
“Last summer my parents decided to drive
to Atlanta, and I decided on the spur of the mo
ment that I would like to join them there. Be
cause of my pass privileges I was able to be with
them. I used my travel benefits many times on
the weekends, when I was working in Newport
News, to fly home to visit my folks in Raleigh.”
Sandra Bennett, Agent
“I’m fairly new with the company, so I
haven’t had a chance to use passes on other lines,
but I have flown on Piedmont often. I’ve gone
home to Raleigh several times on the weekends,
and it’s so much better than driving. It’s so
quick — I no sooner get settled than I’m back
at Raleigh.”
Constance Zick, Agent
“We went to Milwaukee to visit my hus
band’s parents, and we couldn’t have made the
trip if we hadn’t gone by plane. We only had a
week of vacation left and we needed the extra
time. The other airlines were very nice and we
learned from them where we could stay and
what hotels extended an airline discount. It was
interesting, during the trip, to see the other,
larger airports and ride on the different types of
airplanes. We both enjoy flying and traveling—
that’s why I love the airlines.”
Jane Fryar, Agent
“I have flown once so far and that was on
Piedmont. I had a weekend free and I flew to
Washington from Fayetteville on Saturday and
returned Sunday afternoon. I couldn’t have made
the trip if I hadn’t been able to fly, since it’s
about an eight-hour drive from Fayetteville. On
my trip I wouldn’t have had any time to spend
in Washington if I had gone by either bus or
car.”
Robert Beard, Agent
“I haven’t had to use passes for any emer
gency situations but it’s a good thing to know
that they’re there if you have to have them. I
think interline passes are particularly helpful
when you’re working the ticket counter. There
are so many things a passenger asks you that
aren’t in the books, and if you’ve traveled inter
line you know the answers from personal ex
perience. I’ve used my interline passes to see
the country and ride the jets. Of course pas
sengers often ask about jets and connections at
the larger airports, and due to my trips I’m able
to advise them.”
C. S. Melvin, Jr., Agent
“We don’t use passes now as much as we
like, but when I worked at Raleigh we used
passes to come to Fayetteville to visit my family.
Our children were small then, and it made a
lot of difference when we could get to Fayette
ville in 25 minutes as opposed to the time it
would take to come by car. I think the passes
are a real privilege and should be used often
to visit other stations.”
Poo e
Bennett
Zick
Fryar
Beard
Melvin
Public Dollar Brings More Benefits
Each public service dollar paid
to the local service airline in
1962 bought almost twice the
public benefits it bought five
years ago, according to a survey
just released by the Air Trans-
F. E. Pond, INT-FB 25
R. E. Raines, ROA 25
D. P. Smith, Sta. Mgr., AGS 25
T. F. Arnold, Sta. Mgr., TYS 26
A. H. Burton, INT 26
T. M. Goodson, F/O, ILM 26
A. W. Perry, CRW 1 26
J. H. Sandifer, ILM 26
H. W. Meece, AVL 27
W. B. Robbins, INT 27
V. T. Dotson, Sta. Mgr., PKB 28
C. E. Saylor, INT 29
Mary Bennett, INT 30
O. L. Brandon, INT 30
J. C. Freeman, INT 30
W. C. Johnson, TRI 30
J. R. Reagan, Asst. Dir.
Comm., INT 30
R. R. Belsick, INT 31
C. R. Byrd, INT-FB 31
Nettie Coe, INT 31
L. E. Fuda, LYH 31
H. J. Hall, INT 31
Herbert Ibergs, INT-M 31
E. V. Settle, Capt., ROA 31
port Association.
Titled “Public Benefits Pro
vided by Local Service Airlines,”
the study was prepared for the
ATA by the Systems Analysis
and Research Corporation.
The number of cities served by
the 13 local service airlines, says
the study, has increased from
315 in 1950 to 577 at the end of
1962. The number of these served
exclusively by local airlines has
almost doubled since 1950; from
177 to 341.
Other Findings
The study also said:
(1) Local airline service has
been added over more than 8,300
route miles (23 per cent of total)
in the past four years; 3,700 of
these miles and 41 new cities
were added in the past year and
a half. Passenger traffic has
grown four-fold in the past dec
ade and increased 130 per cent
in the last five years;
(2) In 1962, passengers origi
nated by locals generated $69
(Continued on Page Six)