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DO IT RIGHT
THE FIRST TIME
See Page Two
VOL. IX, NO, 7
the best way to travel — ALL OVER PIEDMONTLAND
Hangar and Office
NEW BUILDING TAKES SHAPE
You-An Irafe Passenger?
Editor’s Note: DC A agent Dick
Hurley wrote the following article
for the operations bzdletin board.
We felt his thoughts would be of
You, as employees and pass
riders can be of great help to
both the Company and yourself.
When travelling on Piedmont
you often see, firsthand, the irri
tations incurred by paying pass
engers. You can’t help but hear
their comments and notice their
reactions. Their feelings about
Pieumont and our operation are
immediately obvious to you.
By taking your observances to
heart, and remembering them,
you can do a lot towards seeing
that when you’re working the
mistakes you’ve seen elsewhere
will be avoided if at all possible.
Perhaps, as you ride other
carriers you notice distasteful
situations. Does the same thing
ever happen on Piedmont? If it
did would you be ashamed of
your Company’s image? If so,
now is the best time for you to
see to it that you don’t make
Pisdmont competes not only
with other regional airlines but
also with a number of trunk
carriers over the system. Passen
gers expect, and deserve, to be
handled on a Martin, Fairchild
or Bo?ing as they would be on
a DC-l^ or Caravelle. We must
give tlem this kind of service
by being attentive to our opera
tion, dignified on duty and more
than just willing to cope with
passenger problems regardless
of their mature.
Delays, ether than mechanical
or equipment arrival, are most
irritating and should be avoided
at all costs. While a customer
sits waiting to go he well may
be deciding not to fly Piedmont
Handle With Care
All cargo should be handled
with care, especially the passen
ger bags. Luggage probably con
tains clothing but just as easily
might hold unreplaceable, as far
as the passenger is concerned,
items. If his possessions are
damaged or broken the passen
ger may never fly Piedmont
again. And he’ll probably relate
his experience to his iriends.
Sell Piedmont from the ground
up. Especially here at DCA, con
sider a new slogan — MAKE
WASH A NEW STATION. Show
the rest of the system how fast
a station can,change from top to
best. You, as an individual, can
do it. Take pride and initiative
in your work. Be neat and don’t
hesitate in making the right de
cisions. That passenger flying
Piedmont and that cargo you’re
about to load is going to pay
We provide a service; not just
the airline, but each of us. It
starts in reservations and ends
when the passengers or cargo
leaves the desired terminating
terminal. Each link counts; like
the proverbial chain, we’re only
as strong as the weakest of us.
How strong are you?
New Division Chief
For Flight Attendants
Former Roanoke-based flight
attendant Kenneth Charles Brock
has been named to fill the newly
created position of Division
Chief Flight Attendant for
A native of High Point, North
Carolina, Brock joined Piedmont
at Norfolk in 1957.
Prior to being employed as a
Piedmont flight attendant. Brock
served with the U. S. Air Force
and also worked for Lockheed
Brock’s appointment is effec
Mrs. Brock is the former
Geneva Willetts of Roanoke.
They have one daughter.
Has New Manager
Verne B. Crisp has been nam-
ed Station manager for Danville,
Formerly Chief Agent at
Goldsboro, Crisp joined Pied
mont as an agent at Raleigh-
Durham in 1956. He transferred
to Wilmington the following
year and later returned to
Raleigh-Durham were he was
promoted to Chief Agent in 1962.
He moved to Goldsboro last year.
A native of Durham, North
Carolina, Crisp graduated from
the public schools there. He is
married to the former Betty
Sneed of Durham. They have
Crisp moved to Danville Aug.
Did You Know?
As of January 1 this year, the
Boeing Company has built 885
jet airliners, 346 of which were
the three-engine 727 medium
range model. If all 885 of these
jets were lined up wing tip to
wing tip, they would form a
line more than 21 miles long.
Almost 600 more Boeing air
liners are on order.
* * *
George Schairer, chief design
er of the Avinning supersonic
transport (SST) model, is ac
customed to winning aircraft de
sign competitions. As a boy he
won a model airplane contest.
* * ♦
In 1966, about 62 per cent of
all people traveling by public
transportation between cities in
the U. S. used the scheduled
Steel Is Going Up
The construction of Piedmont’s new home office and hangar
facility is on schedule. The structural steel aspect of the building
is complete and temporary roofing of the central core has begun.
The building’s central core should be enclosed by late October
in order that electrical, mechanical and pkunbing systems work
can continue through the bad
There are six hangar bays
which measure 45 feet high and
135 feet deep. These are of
single cantilever construction.
The first or lower level will
contain the stockroom and ac
cessory shop in the core section.
The second level of the core will
house the fabric, radio and elec
tronics, fiberglass, instruments
and print shops. Lost and found
stockroom and computer sec
tions will be on the third level.
In the office portion of the
building, the lobby or entrance
is located on the second level,
as are-operations, maintenance,
purchasing and personnel
offices. Parking decks are also
on the second level. The Presi
dent’s, Vice President’s, traffic,
sales and accounting offices are
located on the third level of the
office portion of the building.
In the core of the building
there will be two elevators, one
for freight, the other for passen
gers and freight. There will also
be one large dining facility on
the second level and three break
rooms, one on the third level
and two on the first level.
Office Is Open
Piedmont’s New York Sales
Office is now open.
Vincent Dieringer is Area
Manager for the office which is
located in Suite 1009 at 511 5th
Piedmont’s New York head
quarters are within walking dis
tance of Rockefeller Plaza and
near a number of other airlines’
The phone number is Area
Golf Tourney Set In Ireland
The finals of the second an
nual World Airline Golf Tourna
ment have been scheduled at the
Royal Dublin Golf Club Oct. 3-
4-5. Irish International Airlines-
Aer Lingus and Air Transport
World magazine are co-sponsor
ing the event this fall.
Players qualify on courses in
their area of employment. Play
is governed by two-ball, best
ball gross (without handicap)
Qualifying rounds must be
played by Sept. 1 and entries
must be received by Air Trans
port World by Sept. 5.
A snapshot of the two-man
team taken on the course where
the qualifying round is played
must accompany the entry along
with a scorecard attested by the
The finals, over 36 holes, also
will be medal play, best ball
competition. Entry blanl-cs are
available from Air Transport
World, 916 Shoreham Building,
Washington, D. C., 20005. Aer
Lingus will provide transatlantic
transportation for all finalists.
FIRST FIVE YEAR STEW — Miss Dottle Elmore became the first Piedmont
stewardess to receive a five year service pin at the recent luncheon
held at INT. Dottie joined Piedmont in the first class of girls" who
finished their training on June 15, 1962 and is the sole remaining
member of her class of five.