PAGE TMf'O THE PIEDMONITOR AUGUST, 1970 THEPiBomonim Piedmont Aviation, Inc, Smith Reynolds Airport Winston-Salem, N. C. Betsy Allen, Editor Editorial ""P.S. Tm Telling Everyone I See." This was one of the nicest, and at the same time thought provoking, post scripts we’ve ever seen on a letter. It was written by an elderly lady who flew Pied mont last month and graciously wrote the following note of thanks: Congrats '‘Dear Sirs: “July thirteenth I booked passage of the 909 evening fhght from National Airport at Washington, D. C. “I want to convey^ to you how wonderful everyone was to me, as I am crippled and have to use a walker. I was taken in a wheel chair to the plane and taken up on a chair and when I arrived at Wilmington, N. C., I was taken down on the chair and another wheel chair was wait ing for me. “1 came home on a jet early on the 24th and the same courtesy was shown me by the entire crew, even the Captain helped. The stewardess asked me several times if I was all right. “I’m writing this letter of thanks to Piedmont Airlines and its employees. “If everyone would show such care for people everywhere what a wonderful world it would be. As I’m 76 years old my trip will always be a pleasant memory. Sincerely, Anna Forazier P.S. I’m telling everyone I see.” It would be difficult to improve on this lady’s memories of her trip and impossible to better her expression of gratitude. Piedmont can only say “Thank you for sharing your sentiments with us.” The crews on her flights were Rehder, Tate, Dietz and Noah of Wilmington and Kyle, Brunson, Carter, Chalk and Matthews of Winston-Salem. Un fortunately we don’t have the names of the ground personnel involved, but a letter like Mrs. Forazier’s is a lot of thanks for doing your job. 20 YEARS Wm. G. Robertson, Jr.—Capt., ILM L. D. Wall, II-Agent, EWN Fred Kozak—Capt., DCA H. L. Warner—Dir.-Flt. Serv., INT 15 YEARS B. P. Kennedy—Capt., ILM J. L. Martin—Sta. Mgr., CHI H. T. Robbins—Mech. Spec., INT R. V. Shipton—Capt., ILM R. P. Gilbert—Ld. Agent, SDF R. W. Evans—Util. Servmn., ROA J. M. Fouts—Ld. Agent, DCA K. H. Fishel—Rate Agent, INT-CRO I. M. Carr—Agent, ROA 0. E. Halsey—Dist. Sales Mgr., DCA D. M. Vance—Agent, CHO F. H. Dresser—Ld. Agent, LYH 10 YEARS J. L. Hester—Jr. Clk., INT-FB G. A. Scherer, Jr.—Chf. Agent, BAL R. L. Nunnery—Agent, FAY G. F. Fincher—Agent, INT-CRO C. L. Brooks—Agent, INT G. N. Mowbray—Agent, ROA L. C. Woodcock, Jr.—F/A, ILM B. N. Blankeship—Agent, ATL-CTO 5 YEARS A. E. Warren—Dispatch, INT L. J. Ferraiolo—Sr. Stk. Clk., INT H. G. Lowery—Key Punch., INT 1. B. Strickland—Agent, ILM M. L. Patterson—Agent, DCA W. R. Redman—Engine Shop, INT-FB R. L. Clemmons—Agent, ILM M. W. Allen—Pub. Editor, INT J. D. Bentley-F/O, ATL R. H. Mobley-F/0, ATL D. D. O’Connor—F/0, INT S. C. Proctor—F/0, ATL J. C. Sifford-F/0, INT R, A. Folk-F/0, INT Around the System PROMOTIONS S. J. Klussman—to Ld. Res. Agent, DCA R. G. Dean—to Ld. Agent, RDU S. R. Collins—to Chief Agent, GSB J. W. Strowd, Jr.—to Mgr. Fit. Ops., IFB G. A. Richardson—to Jr. Comm., TRI R. B. Bennett—to Chief Agent, INT-CRO from ROA F. M. Higginbotham—to Chief Agent, INT-CRO from ROA T. E. Thompson—to Chief Agent, INT-CRO from ROA TRANSFERS B. G. Beckner-ROA to INT-CRO M. J. Blackwell—ROA to INT-CRO M. A. Boyd-ROA to INT-CRO S. C. Childs-ROA to INT-CRO G. S. Dudding-ROA to INT-CRO P. A. Gray-ROA to INT-CRO M. P. Johnson-ROA to INT-CRO B. H. Jones-ROA to INT-CRO L, G. Minter-ROA to INT-CRO M. M. Parks-ROA to INT-CRO G. E. Showalter-ROA to INT-CRO N. C. Smith-ROA to INT-CRO H. L. Snapp-ROA to INT-CRO L. A. Snider-ROA to INT-CRO W. K, Spilleth-HTS to INT-CRO HOW GOES IT? Mechanically speaking the July statistics revealed the following: Mechanical Dispatch Reliability ActiwI 997 — 98.7% yy.4/o vc',1 A - 98.5% 99.0% B?37 98.0% 99.0% On-Time Performance of flights operated not more than 15 minutes late 67.7% I nad Factor Actual Quota Forecast Record Shows Safety Is No Accident ^ The Maryland Casualty Company, handler of Piedmonts work men’s compensation insurance, recently released their analysis of the Company’s employee accident record for the fiscal year 1969. The statistics show a definite need for all Piedmont employees to think more about safety on the job and improve attitudes toward work. Attitudes are the key to most injury problems. During 1969 Piedmont reported for claim a total of 262 accidents at a combined cost of $82,898.14. The breakdown of accidents by stations showed Winston-Salem with 91 or 34.7% of the total. Atlanta was next with 32 accidents equaling 12% of the total, followed by Roanoke at 11% and Washington with 10%. Classification The most frequent accidents, making up 28% of the total, were classified as Struck By-Struck Against. The next largest number of injuries, 54 or 21% came under Strain. Other catagories high on the list included Eye Injuries and Slips/Falls, each accounting for 11% of the total. Safety consciousness is probably more prevelant in the airljne industry than in any other business. Piedmont’s work force is made up largely of skilled and experienced personnel. In any line of work, and especially Piedmont’s type of operation, skill and experience can be helpful in preventing accidents. Un fortunately, however, familiarity with hazards often breeds contempt for the dangers involved. Disregarding safety, sooner or later, results in accidents. It is then too late for anything but regrets. Definition An accident is an event that takes place without foresight or expectation. It does not, however, just happen. It is always the direct result of an action on the part of someone which is wrong or the existence of a physical or mechanical condition which is unsafe. The most effective way to prevent accidents is to eliminate the cause, whether it be unsafe action by individuals or unsafe things or conditions. People cause accidents. More than four out of five accidents are “people failures” — caused by the unsafe acts of people. Frequently, the unsafe conditions involved in accidents are allowed to exist by people. The record also shows that people can prevent most accidents. Accidents, for the most part, are due to thoughtlessness — yours or someone else’s. When one occurs, it is because someone has failed to foresee that it could happen. If you think ahead of the possible hazards apt to confront you, you can plan how to avoid them. ^ Most Anything Free - Expect A Feel Everything seems to be coming up free these days. As advertised locally — You can get a movie camera outfit for nothing just by paying for film development over an extended period. You can get free carpeting just by paying for the pad. A free stereo is yours — just by buying a large group of over priced records. You can have a sewing machine just for the asking — and, by agreeing to pay a $7.50 annual service charge over a period for years. You can get free storm windows, doors and screen just by putting down your John Henry for $299 worth of advertised siding. And that free human hair wig made out of nylon and available to you free, if you pay the styling fee. And then there’s that free encyclopedia set that’s yours just by agreeing to buy the yearbook at $29.95 per year for 10 years. How can the cost of living keep on going up with everything getting so free? (Reprinted from the BBB Newsletter)

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