May 1985 volume 36, number 4 News about Piedmont. The Up-And-Coming Airline. New seats give 737-200 fleet fresh look By late fall, our fleet of 737-200s will have interiors as modern as our new 737-300's. All 63 737-200s are being out fitted with brand new seats in a color scheme similar to the new 300’s and brand new state-of-the- art seats as well. The new look will also add 378 more seats in our existing fleet with no sacrifice of customer comfort. It is a major undertaking — for Maintenance and Engineering, in particular — but one that will pay for itself in the long run. "We were faced with major over haul expenses on the older seats currently installed on 42 of our 737-200s,” Gordon Bethune, senior vice president-operations, said. “Tventy-one of our 737s al ready had the new, lightweight seats, but we had not added another row in these aircraft be cause we did not want two differ ent seating configurations for the same aircraft." Additionally, the FAA also has recently issued a new regulation requiring airlines to provide addi tional fircblocking protection to all aircraft seats. "By 1988, all foam cushions must be enclosed in a new protec tive fabric which is being put be tween the foam and the outer material,” Ed Shockley, director- engineering, said. “We are one of the first airlines in the industry to comply with the fircblocking regulation since all of our new 737-300s are being delivered with this protective material installed. This major licet modification on the 737-200s gives us the oppor tunity to add the new fabric and new cushions as well on these aircraft.” Bethune added: “When we looked at all these factors, we de termined we could best meet all of our needs by changing the interi ors on the entire fleet.” benefits The benefits will be numerous. Because the new Fairchild Burns seats weigh considerably less than the older model, we will save, on an annual basis, $200,000 in fuel costs even though we’re adding more seats. And the new seats are less bulky than their predecessors, so without changing the seating comfort or pitch, another row or six more seats can be added to each aircraft. “The interiors will have a more pleasing look," Bethune said. “The new seats require different covers so we decided it’s an oppor tune time to update the interiors as well. We couldn’t use the red, white, and blue motif we’re put ting on the 737-300S because that would have required replacing tlic present beige side and overhead panels with white panels, and the cost would have been prohibitive. "But we’re using more contem porary fabrics and colors on both the seats and the lloor to give the interiors a more updated look.” continued page 5 Avionics Foreman R.W. Wood, credit cards in a slot by the phone INT, checks out one of theair-to- then take the phone to their seats ground telephones he helped in- to make calls. The cost is $7.50for stall on our long-range 727-200s three minutes, recently. Not only do the telephones Ten airlines are now flying with provide us with another service telephones provided by Airfone, for passengers, the system is Inc., a company based in Chica- revenue-producing. Piedmont go. The air-to-ground service was receives a percentage of the launched last October and use revenue based on the total num- has risen to more than 4,000 calls ber of calls per aircraft, a day. Passengers can insert their AA, People Express head Rush to compete with PI “The Competitors are coming! The Competitors are . . .” As a matter of fact, the Compe titors aren’t just coming — they’re here! In recent months, here are some examples of new competition we’ve seen added against our sys tem and some new services we ex pect to see before the end of 1985: AMERICAN AIRLINES — Al ready in the Charlotte, Charleston, S.C., Columbia, Greenville/Spartanburg, Greens boro/High Point/Winston-Salem, Fayetteville, and Raleigh/Durham markets, American has also an nounced that they are coming to Richmond and Norfolk soon. We would not be suprised to see them return to Dayton. PEOPLE EXPRESS — Already in C'V^G, GSO, and CAE markets, they have announced intentions to begin service to CLT, RDU, and DAY later this year, and perhaps service from North Carolina to Florida as well. UNITED AIRLINES — In addi tion to its prior presence at CLT, RDU, and GSO, United has ex panded into SAV, CAE, GSP, CRW, and LEX. That’s a lot, but there’s more. Our long-time major competitors. Eastern and Delta, have also been entering into agreements with commuters. ASA, Eastern Metro, and Atlantis have all tied into the hubs of these trunks at Atlanta or Charlotte offering single carrier code service in competition with Piedmont. Air Virginia has also tied into the American Eagle system. And Pan Am, if its proposed sale of its Pacific routes and assets goes through as expected, has al ready announced its intentions, that is to become a major factor in the eastern third of the United States, right across Piedmont’s strength. A Dulles hub would be at the center of this system. While quiet about it, USAir has been building a new hub, small but highly-competitive with our Baltimore/Washington hub, at Philadelphia. Four times a day USAir has banks of seven aircraft on the ground simultaneously, continued page 3 Special Bulletin Piedmont will delay entry into White Plains, scheduled for June 1, indefinitely. In stead, we will begin service to Worcester, MA, on the June 1 schedule. See page 3 for details.

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