PIEDMONT AIRLINES
Winston-Salem,' North Carolina
I^RaFFIC i-uii40iLiMDUH //j3
(Delayed) PAS3EI'jG£.R QUOTA FOR MaY
IMN
278
LEX
510
HOU
527
ROA
945
SOP
169
CVG 1184
84
ORF
430
CLT
556
SDF
320
EWN
96
RIC
610
AVL
271
INT
254
IfflH
85
LYH
224
TRI
801
GSO
373
DAN
90
CHW
613
I regret
that
these
figures are so
late
getting to you. The quota was figured out
before the first of May» However, the
figures were misplaced, strayed or stolen*
I promise to do better for next month.
They will be coming up soon.
So far the boardings have been good. Let's
keep up the good work - watch your passen
ger handling, DON*T LET IT SLIP,
F/uilLY PLiiN TICKETS - It is urgently
requested that all stations review the
procedures set forth in the Family Plan
instructions for issuing tickets. This
is of utmost importance, as it has
developed that several stations are
issuing tickets incorrectly and in such
a manner as to make it highly possible for
PAI to lose a considerable amount of money.
Therefore, all managers are requested to
see that these instructions are gone over
and thoroughly understood, LET'S DO IT
NOW.
TRANSPORTATION RECEIPTS - Some of you
fellows are still using airline codes
for cities when filling out transportation
receipts, Let*s write out the names of
the cities (origin and destination).
Let's do this not only because it is in
the Universal Air Travel Plan Agreement,
but also because it vifill be of great
assistance to the Air Travel Plans sub
scriber. As you KnoWj the subscriber is
forwarded a copy of the transportation
receipt, along with his billing from the
contracting carrier. Now the person or
persons who check tfiese billings are not
familiar with the city designators as used
by the airlines. Therefore, do not for-
g®'t' to write out the names of the cities.
DANGER - In a previous memorandum not too
long ago I cautioned all station personnel
to use care around propellers. Now recently
several instances have been called to my
attention of agents placing "clearance
pole" in cockpit windows before the left
prop has stopped turning. Let me repeat
again that we are definitely’- interested in
good health of all you fellows.
Now be careful,
NRSA CHECK-INS - Difficulties are being
encountered again with pass riders checking
in late. Now as all of you know, our
riders are to check in at the ticket office
30 ini nut es prior to flight departure time.
All of us realize that there are times when
this is impractical. However, there are
very few cases where the pass rider could
not telephone the ticket office in ample
time to give notice of his or her intention
to ride a certain flight to a certain
destination, We are encountering some
delays due to these late check-ins. Ladies
and Gentlemen, this must stop. Be more
considerate of your Airline and the agents
doing the work. Please let's hfve your
cooperation on this,
NATIONAL Cl IT BaNK TRAVELLERS CHECKS -
All stations have been fon^rarded instruc
tions from the National City Bank of New
York, covering the acceptance of their
Travellers checks. The procedure for
accepting these checks is very clearly-
outlined and are to be accepted by our
ticket offices in payment for transpor
tation charges in the same manner in which
American Express checks are honored.
AIR FRi^IGHT
The increased poundage in
air freight shipments is most encouraging.
However, the increase in claims on air
freight is far from encouraging. One of
the more serious claims i^s the direct
result of one of our stations acceoting a
shipment consisting of pieces larger than
could be accommodated on all of our air
craft, and as set forth in Rule 2,4
Paragraph (b) in the Air Freight Rules