N T E R C DUKE UN VERS TY MEDICAL CENTER 1 111 VOLUME 13, NUMBER 1 JANUARY, 1966 DURHAM, NORTH CAROLINA To Meet a Crucial Need Assistance Beamed from Duke Attic 7th Aniiuai Executive Institute Held Sevejity-five hospital admin istrators from the Caroliiias recently attended the seventh annual Hospital Executive De velopment Institute, conducted at Duke by the Center for Hos pital Continuing Education of the Duke University Graduate Program iu Hospital Adminis tration and sponsored by the North and South Carolina Hos pital Associations. The purpose of the institute is to examine in depth the com ponents of administration. Ex amined at the 1965 institute were the “tools and techniques” of administration. Speakers included hospital administrative personnel, two psychologists, three economists, and a manufacturing company representative. Opening the first session, Mr. Ray E. Brown, director of the Duke Graduate Program in Hospital Administration and one of the hosts, described ad ministration and wliat it is doing. The institute concluded that management must visualize de sired behavior before it is achieved. To pre-plan behavior is one of the responsibilities of administration, said IMr. Brown. He noted that the resulting be havior is obtained behavior and therefore is not spontaneous. In 1964 the Duke Graduate Program in Hospital Adminis tration became the continuing host for tlie institute. It felt that the Duke program should be interested in not only the preparation of the administra tor, but also in his continuing education. lieforc 1964 tlie North/South Carolina institute was held annually at different institutions in the two states. In 1966 Duke Medical Center will become the first medical center in the Avorld to offer a radio consultative program to isolated doctors in other coun tries. There is a crucial need for physicians in developing coun tries, in mission stations situ ated in remote areas, in field stations and mobile units and in village clinics to have a ready means of contacting their fel low physicians for the purpose of advice, consultation and re assurance. Duke Medical Center is help ing to meet the needs of these isolated doctors with a project known as iled-Aid—Medical Assistance for Isolated Doctors. A short-wave radio trans mitter, located in the attic of the hospital, will operate on the frequencies allocated to ama teur radio operators (“ham” operators). A program of the Division of International Health, Depart ment of Preventive Medicine, the project is directed by Dr. E. Croft Long, Assistant Dean of the School of Medicine and Associate Professor of Preven tive Medicine, and is supported by a grant from the Slary Rey nolds Babcock Foundation, Winston-Salem, N. C. A survey was conducted among medical mission stations iu Africa and Latin America to determine how many would be interested in the project. Based on the survey response, radio communication is immediately feasible with institutions lo cated in the following: Africa —Rwanda, Ethiopia, Dahomey, Uganda and Latin America— Mexico, Nicaragua, Paraguaj’, Bolivia and Ecuador. Some countries were inter ested but anticipated problems related to a hostile government, lack of suitable radio equip ment, and a language problem. At the present time, Project Med-Aid cannot provide radio equipment to the doctors in the field, but plans are in progress for making this possible. How ever institutions in five coun tries already have plans in {)rogress to obtain radio com- nuinication equipment of their own: Africa—Malawi, Zambia, Ethiopia, Nigeria and Latin AmericsL—Pevw. The radio station, call sign WB4BLK, will be manned by members of the Duke Medical Center Amateur Radio Club between 9 :00 a.m. and 5 :00 p.m. IMonday through Sunday. By using local telephone lines connected to the radio station, Duke doctors will not have to leave their offices to talk to doc tors radioing in for assistance, and doctors who are on call can be available for radio consulta tion within their homes. Bi lingual assistance will be avail able in Spanish. Telephone links with other medical centers are planned in the event the necessary consul tants are not available at Duke. (Continued, page 3) MANY YEARS OF ‘T.L.C.’—Fifteen persons who share the i)roud distinc tion of being twentj--year employees of Duke Medical Center were lionored at a tea on December 3. Dr. Barnes Woodhall, Vice Provost of the Uni versity, remarked as he was presenting service pins and certificates of recognition to the honorees that he, too, has been here for twenty years—in fact for twenty-eight years. Speaking for those assembled, he said: “And we’ve stayed because we like the feeling of the place.” Mr. Charles H. Frenzel, Administrative Director of the liospital, is shown above thanking the men and women “for having given ‘T.Tj.C.’ for twenty years to Duke Medical Center.” He explained that ‘T.L.C.’ referred to their “tenure, loyalty and concern.”

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