Poet signs over works to Wake HY COURTNEY GAILLARD I HI l MK( >\|< I I Maya Angelou signed over a collection of manuscripts spanning her literary career to Wake Forest University this week. Among those present to watch the exchange were WFU President Thomas K. Hearn Jr. and several members of the university's faculty and staff. The signing took place dur ing an intimate ceremony at the Z. Smith Reynolds Library. The Maya Angelou Film and Theatef Collection con tains not only manuscripts, but contributions from Angelou's history in film, theater, record ing and television. The collec tion was recently appraised at more than $500,000. Angelo gave her collection in the name of her family ? the Johnson family. She credited her deci sion to sign over the collection to the university to the kind ness of the Wake Forest family since she came to the universi ty to teach in the 1970s. "I am very grateful to Wake Forest and the library'in particular. Those who know me well know that when I am grateful 1 show it." said Angelou as she wrote her sig nature. Sharon Snow, team leader of special collections and archives for WFU, has been, archiving Angelou's collection of work for the past 17 years. Snow was first introduced to Angelou's work as a freshmen at WFU and shared her appre ciation of Angelou's work since that time, both personal ly and professionally. "It has been a pleasure. I was delighted to have a posi tion at the library to work'on her material. I can't express enough my gratitude to Dr. Angelou for this collection and what it has meant to the uni versity and what it will mean to generations to come." Snow said. ' Hearn acknowledged Angelou's dedication, citing the legacy created by Angelou making her vast body of work available through WFU. Hearn pledged that the school will preserve her manuscripts and thanked her for the close, long standing relationship she has maintained with the university. "This memorialized the relationship between Wake Forest and (Dr. Angelou) and makes it a part of our history," Hearn said. Angelou was accompanied by her niece and official archivist Rosa Johnson, who was thrilled at the opportunity for her aunt's volume of work to be recogni/ed and preserved at the university. "This is truly a gift that will keep giving because Maya will continue to add to the collec tion as she produces more work in the future," Johnson said. Angelou has called Win ston-Salem home for more than 20 years, since she was appointed to a lifetime position as the first Reynolds Professor of American Studies at Wake. Over the course of her storied career, Angelou's extensive resume includes poet, author, director, producer and civil rights activist.' Securing a place as a beloved and outstanding liter ary extraordinaire, Angelou has been decorated with count less honorary academic degrees and awards from around the world. Not only is Angelou considered a leg endary writer of our time, more important, she is held as an adored literary and social voice for the African-Ameri can community. ... Photo by Courtney Gail lard Maya Angelou chats with Wake Forest University President Thomas Hearn. Police officers promoted SPECIAL TO THE CHRONICLE Chief Linda G. Davis of the Winston-Salem Police Depart ment announced the promotion of Lt. DeNeille Atwood to captain, effective Dec. 24. Davis also announced the promotions of two other officers. Atwood is a 27-year veteran of the Police Department and has Facility from page A ! (including buying a computer ized phone tree system that calls patients a day or two before their appointments to remind them). To help create an environ ment where patients feel more positive about being in a health care facility, Clements stressed to his staff the importance of such things as calling patients by their last names (Miss Smith, Mr. Jones), saying "good morning" to people and asking folks, "May 1 help you?" As a result, Clements said, more and more patient satisfac tion surveys are returned with comments saying that patients are treated very nicely, very respectfully. "Now our number of complaints have decreased much more than ever before too," he said. in terms 01 nealtn-care serv ices provided. Downtown Health Plaza offers primary health care services, which are pediatrics, general internal medicine (adult medicine) and obstetrics and gynecology. "In addition to that, as part of our adult medicine practice, we have a series of specialty type services, for example, a special ized hypertension practice, spe cialized diabetes practice ... podiatry ... gastroenterology, dermatology, pulmonary and renal (on site)," Clements said. The Downtown Health Plaza also has a pharmacy, a laboratory and radiology serv ices on site. "We had those (services) in the old building (old Reynolds Health Center), so it's not an improvement per se. But what we have improved is how accessible they are." For exam ple, the pharmacy, laboratory and radiology services are right off the main lobby in Down served in the field services bureau's patrol and special opera tions divisions, the criminal inves tigations division and the profes sional standards division. She was promoted to sergeant in 1983 and to lieutenant in 1994. Atwood served as the regional and state vice chairman of the N.C. Criminal Information Exchange while assigned to the town Health Plaza, making it convenient for patients. Also, Downtown Health Plaza has more parking spaces than the old Reynolds Health Center (235 compared to about 125). Downtown Health Plaza, which is open 8-5 Monday through Friday, has extended hours (until 7 p.m.) Mondays and Wednesdays in pediatrics and adult medicine. "This gives the opportunity for people who are working to get into the facil ity and not lose time off from work," Clements said. As for patient volume, Clements said that the number of patient visits from July I through Nov. 30 this year was up almost 13 percent (almost, 2,5(X) more patient visits) com pared with the same period the year before. The Downtown Health Plaza has an average of 3,000 to 3.5(H) patient visits per month, or 150 to 175 per day. Last month, the facility' had about 3,900 patient visits. About 27 percent of the total patient visits are people who are identified as Hispanics; a little over 50 percent. African Americans; 20-22 percent Cau casians; and 1-2 percent other. "We've seen a very large increase in our Hispanic popu lation," Clements said. "So one of the improvements we've made since we opened the building is really concentrate on having a significant number of bilingual staff and actually hir ing on-staff interpreters. We now have a good number of people who are bilingual in just about every area, as well as having staffed 3 1/2 people who are paid interpreters for our facility." The Downtown Health Plaza also collaborates with other agencies to offer services at the Downtown Health Plaza to improve health care or quali ty of life. Those services criminal investigations division. She is a 1997 graduate of the N.C. State Administrative Officers Management Program. Atwood is married to Tim Atwood and has a stepson, Ryan. Davis also announced the pro motions of Sgt. Chris Peddle to lieutenapt^-and S.P.O. John W. Coppley to sergeant, also effective Dec. 24. include WISH program (Women's and Infants Services for Health) out of CenterPoint Human Services; ABCD (Asso ciation for the Benefit of Child Development); the Forsyth County Department of Public Health Department's Maternal Care Coordination program and WIC program, which stands for Women, Infants and Chil dren nutrition supplement pro gram. The Department of Social Services also has a representa tive in the Downtown Health Plaza. "If a person needs a Medicaid application, they can have it done in this building," Clements said. "We do have more positive outcomes by having programs that collaborate," Clements said. The Downtown Health Plaza has a nonphysician staff of a little under 90, and about 35 physicians (physician staff is supported by the Wake Forest University School of Medi cine). Clements estimates there are 30 to 35 workers in the other programs (such as WISH, ABCD, Maternal Care Coordi nation. WIC, DSS). Clements said the Down town Health Plaza's first year has been a successful one. He said, "If you ask me to summa rize where our areas of improvement have been, they have been in terms of efficiency - getting people in and out in a convenient way, in a way that is easy for the patient to access and to return back home; we've (improved) the culture of our institution, whereas people are treated with dignity and respect, making it a better experience for the person while they are in the building .... we've improved our collaborations with other agencies such that we're able to tie in with other services which may not be medical per se but may be quality-of-life type issues." ?pppl^ ?PPM ? . tWfTENTioN Homeowners " With A Loan From The Associates R y ( ? X ?;>? : As your North Carolina Attorney General, I'm proud that our state has the toughest laws in the country to keep had lenders from getting homeowners into bad deals. ' . 19 Recently, we won refunds for thousands of customers who purchased credit insurance ,jO on their mortgages with The Associates between August 1, 1995 and July 1, 2000. Jm If you are eligible, you'll be receiving a letter from me that details how you can get the refund you deserve. Please read it carefully and return the forms quickly if j|| you qualify. We're on the lookout for lenders who charge illegal fees that rob homeown?fwP^^U the equity they've built up in their homes. 1 his practice is known as predatory lending, and it's wrong. No one should be charged unnecessary add-ons to their mortgage. : J . H Remember, your home loan is your biggest investment. Make sure it's not your H biggest mistake! jlfjljl For more information about predatory lending or The Associates settlement,. mm please call the Consumer Protection Division of my office at (919) 716 Rot iCoopui 91 Attorney General North Carolina Al \if!r I give you Not Paid for at Taxpayer

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