Thursday, November 5, 1981The Daily Tar Heel3
Consultants co nduc t study, ' o
By LYNN KARLKY
DTH Slaff Wriler
As a result of a set of recommendations submitted
last spring to Vice Chancellor for Student Affairs
Donald Boulton by the Food Services Advisory Com
mittee, three independent consultants are on campus
this week to evaluate food service at the University.
The consultants are directors of food services at
other universities and have had years of experience in
food service. They are Norman Hill of the University of
Tennessee at Knoxville; Donald Jacobson, University
of Pennsylvania; and Ronald Enloe, University of
Richmond.
The consultants are meeting with student organiza
tions, department heads and individual students to get
input on the present food system and make recom
mendations for the future, Associate Vice Chancellor
for Student Affairs James O. Cansler said in a letter
recently sent to various organizations.
Hill, Jacobsen and Enloe met this week with Stu
dent Government, the Residence Hall Association and
the Black Student Movement and some department
heads, including Director of Housing James D. Condie
and Director of the Carolina Union Howard Henry.
As another step, the consultants toured Granville
Towers' food service facilities and the Carolina Inn
cafeteria.
At an open meeting Tuesday night, Jacobsen said
one important question was how to raise the necessary
capital to finance improvements in the system.
"How do you get the base?" he said. "What made
Granville click?"
The consultants compared Granville's system with
that of ARA Food Services, which is contracted by the
University. Granville . had to appeal to the students
who lived there in the beginning, they said.
Jacobsen said there would have to be art emphasis
on atmosphere as well as food to attract students. "I
don't think any student would make a decision except
a negative decision based on good food. I think you
need a blend."
Enloe said that some things which would help the
food system gain a better reputation would be more
positive backing from orientation counselors and resi
dent assistants and a student employee base.
Howard Souther land, director of University Dining
Services, said, "One thing that weVe going to go after
is UNC students to work with us in the cafeteria."
The consultants and Southerland agreed that a bet
ter image could be gained by having more student
workers, but said the present facilities discouraged
potential workers. i :
Southerland said: "We're almost under the ground,
and it's just being in a basement and having the
facilities we have. It makes it hard to employ full-time
help, let alone part time."
Enloe said ARA should be commended for the im
provements it has made including image improve
ments r- over its predecessor. "Howard (Southerland)
has come into a mess a philosophical mess."
Enloe said there was a need for constructive criti
cism, with definite suggestions. "Saying the food ser
vice is crummy is not going to help."
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Bikeway work may start soon
Construction aimed at making the
intersection of Weaver and Main streets
in Carrboro safer for pedestrians, bicy
clists and motorists may begin in a few
weeks if it is determined that work can
be completed before cold weather sets
in.
The construction will extend the side
walk in front of Bullwinkle's Bar, where
Weaver splits off from Main toward
Chapel Hill. The work, part of the sec
ond and third phases of the Carrboro
Bikeway Project, will cost about
$90,000.
The realignment will extend the area
in front of Bullwinkle's toward Chapel
Hill, creating one intersection with
Roberson Street, Weaver Street, Main
Street and one entrance to Can Mill
Mall converging at the same point.
"Main Street will be widened into
the Carr Mill parking lot to make
room for the new segment," town
Alderman Ernie Patterson said.
"This new intersection will make it
illegal and impossible to make a U-turn
from Main Street onto Weaver Street,
which people do now even though it's
very dangerous.".
The project includes the construction
of brick sidewalks in front of Bullwink
le's and along the business side of Main
Street, as well as a covered bus shelter
next to Carr Mill Mall.
ALEXANDRA McMILLAN
Campus Y lioWs t alMs
By LAURIE BRADSHER
DTH Staff Writer
The days when a professor could get
to know each of his students personally
have almost vanished, but some cam
pus organizations try to preserve tradi
tional faculty-student interaction at the
University.
Campus Y discussion dinners try to
provide student interaction by sponsor
ing potluck suppers with faculty mem
bers, Y Co-President Ward Bondurant
said. Each dinner is followed by a short
lecture and discussion.
Dinner discussions began partly in
response to the closing of the Lenoir"
Hall dining area, a student-faculty
hangout, in the 1960s.
Maria Young, secretary for the vice
chancellor for student affairs and a
former student, said she remembered
when Lenoir was a favorite gathering
place of students. "It was a huge room.
You could look over the whole place and
see what friends or professors were
there," she said.
"You just dumped your books and
could sit and visit with the professors,"
Young said. "It was a good opportunity
to . talk. Sometimes the professors in
vited you to sit with them; other times,
you invited yourself."
Associate Vice Chancellor James
Cansler said: "The thing students and
faculty look back to with nostalgia is the
custom of the morning coffee break.
"It was the kind of situation where
faculty members had their own coffee
mugs on the shelf," he said,
Cansler said students, in particular,
remembered Lenoir Hall because many
were employees." ;
The . Pine Room, named for its pine
paneling, is the only part of Lenoir Hall
that is a. dining area today. Art depart
ment studios and AFROTC offices are
on Lenoir's main floor.
Lenoir Hall opened in 1939. It. first
operated as a dining service for the
naval preflight school and later as the
University's 1,300-seat dining hall,
replacing the Swain Hall dining area.
Lenoir was closed by the University in
1968 as a result of disruption that oc
curred," Cansler said. "The University,
in effect, went out of the food service
business at that time."
Cansler said a food contract manage
ment company took over in the spring of
1969, and Chase Cafeteria, which had
opened in 1965, and the Pine Room
reopened on a reduced-service basis.
"The point is that the food service
held a place in students lives," he said.
"The meaning of this really inspired the
Campus Y to begin holding Coffee
klatch." Coffee klatch, another effort to bring
faculty and students together, was
disbanded because turnout was low,
Bondurant said, ; But he said Student
Government had picked up the idea and
sponsored several faculty-student receptions.
Health Service welcomes criticism from students
Editor's note: This column, sponsored by the health ed-?
ucators at Student Health Services, answrsv$tudentsyf
questions about any aspect of health and preventive
medicine. Questions can be submitted to The Daily. Tar
Heel office or in the Health Education Suite of SHS or
be phoned in (966-2281, ext. 275).
Q. I have a complaint about the Student Health Service.
Where can I take it?
A. If you have had an unhappy encounter with a health
care professional, it is important to let the person know
how you are feeling. It may be a simple problem in com-
: nranication that can be easily .resolved with more discus- ' -sion;-
Most of our staff would rather hear of dissatis- '"
faction directly from the student. You could walk away .
with more positive feelings if you go that route. If you
have not reached satisfactory conclusions by the direct
approach, written complaints, comments or suggestions
are encouraged, and many people feel that it a consumer
responsibility as well as a right.
Complaints about Student Health Service can follow a
variety of channels. The most direct channel is a letter to
Dr. Judith Cowan, director of SHS.
Letters to Cowan can be sent to her through campus
mail Or be dropped off at SHS. Further, Cowan said a
suggestion box had been put up for students complaints,
compliments and suggestions. "Hopefully, the students
will take advantage of the suggestion box. Because our
services are for the students, the students should have a
voice in how those services are conducted, she said.
The blue suggestion box is located by the elevator di
rectly across from the reception desk.
Another way to complain is through members of the
Student Health Advisory Board or the student health
advocate, Don Rose.
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