March 1994 Philanthropy Journal of North Carolina • 15 Food Continued from page 14 Bank’s $950,000 annual operating budget comes from a per-pound han dling fee that the agencies contribute for the free food they receive. Because of the territory the Food Bank serves, its current home in leased quarters just off Interstate 40 near the State Fairgrounds is “absolutely ideal,” says Greg Kirk patrick, who has been the organiza tion’s executive director since 1985. “We don’t want to leave here.” But there’s a catch. The Food Bank needs much bigger refrigera tion and freezer imits. “We are at a point where we’re having occasionally to turn down refrigerated and frozen products,” Kirkpatrick says. Because the lease on its current building is due to expire in the autumn of 1995, the Food Bank doesn’t want to incur the heavy cost of buying and installing new units that either would have to be aban doned or moved again — at a signifi cant cost — when the lease expires. And the building is not for sale. In anticipation of the lease dead line, the Food Bank has been wrestling with the question of whether to launch a capital cam paign to pay for new eqnipment or a move to a new site. The organization has created a committee to identify possible sites, and to stndy the possibility of obtain ing a gift either of land or a building, or both. 'The Food Bank estimates that it will need $1.2 million to $2 million for purchase or lease of a new building. To help determine whether that is a realistic fundraising goal, the board in December hired Capital Consor Designing a strategy Capital campaign requires planning A I 0 two capital campaigns j\j are alike. But most / V share a common strate gic approach. Capital Consortium, a for-profit fundraising consultant that is advising the Food Bank of North Carolina, says a campaign lives or dies by its planning and prepara tion. Given the proper groundwork, executing the campaign will be rel atively easy, subject of course to hard work and unforeseen circum stances. A typical campaign, says Carol Siebert, a senior counsel at Capital Consortium, has six stages — plan ning and preparation; leadership recruitment; securing leadership gifts; the public campaign; comple tion and follow-through; and con version of campaign donors into the nonprofit’s annual giving pro gram and volunteer corps. A campaign will require at least six months for planning, six to eight weeks more to secure leader ship gifts, and then up to three years or more for the public cam paign. Here’s how a typical campaign mi^t unfold; • Planning and preparation. This includes writing a “case state ment” that defines the nonprofit’s mission, explains the need for the campaign, and lays out fundraising goals and how the money will be spent. This document also helps the nonprofit take a look at itself and recruit campaign leaders and donors. Planning also includes assess ing the readiness - both internal and external - for the campaign. Is the nonprofit staff prepared? Are computers and software in place? What are public attitudes about the nonprofit and a possible campaign? What shape are the national and local economies in? Who are poten tial leaders and prospective major donors? Planning also includes holding confidential focus groups and one- on-one interview;s with prospective leaders and donors. • Leadership recruitment. Leaders are recruited, assigned tasks and asked to identify, rate and solicit prospective donors. Before making soUeitations, lead ers are asked to make gifts them selves. • Leadership gifts. In a typical campaign, the 10 biggest gifts account for rou^y one-third of the goal, with the next 100 gifts accounting for another third. In fact, 80 percent of gifts typically come from 20 percent of the donors, with the biggest gift accounting for almost 40 percent of the total goal and the next three gifts accounting for 20 percent. These so-called “nucleus fund” gifts are solicited by peers of the prospective donors. • Public campaign. The final third of a campaign goal is solicited from the public. These are the smallest gifts, and take the longest time to solicit. Before kicking off this stage, the leadership gifts should be accounted for to give credibility to the campaign. This is particnlarly so in the face of the increasing number of campaigns seeking money from the pubUc. The public portion begins with a public announcement of campaign goals and the amount raised to date. • Completion. This includes the collection of pledges and solicita tion of additional gifts. • Cultivation for the long term. This includes converting donors into annual givers and volunteers. Todd Cohen tium. The firm is helping the Food Bank decide whether to go ahead with a campaign. And in keeping with the principle that fundraising is an end less process of cultivating prospects and leaders. Capital Consortium also is advising the organization on its annual campaign and on leadership development. “We have an extremely commit ted, excellent working board of direc tors,” says Duane Lawrence, presi dent of the Food Bank’s board. “They’re very committed to feeding the hungry and doing the work we need to do to make the organization run.” But the board has not concentrat ed its energies on “communicating our passion to others with financial resources,” says Lawrence, a senior sales representative for B. Braun Medical Inc. in Bethlehem, Pa. “We needed somebody to come in” and show the members how to do that. After talking to several national and local fundraising firms, the Food Bank board asked three firms to make presentations to its fundrais ing committee. Capital Consortium has been hired for seven months: If the Food Bank decides to undertake a cam paign, it could sign a new contract with the firm to provide counsel dur ing the campaign. Lawrence esti mates that, based on the Food Bank’s discussions with a number of consultants, the total cost coidd be 5 percent to 10 percent of the goal - or as much as $200,000. “All we’re doing with them right now is assessing whether or not we’re going to be able to run a snc- cessful campaign, assessing whether we need to run a campaign and, if we do, whether we can be successful,” Lawrence says. The professionals at Capital Consortium know that can be a daunting task. “A lot of people hate to go out and ask people for money,” says Siebert, the senior counsel, “because they see it from a selling point of view rather than a marketing point of view, which is assessing the market and what people are interested in, and matching it with your product, which is the mission of a nonprofit and its financial needs. “After all, fundraising is people raising.” Capital Continued from page 1 Jones has seen a gradual lessening of the role of corporations in capitd campaigns. “A number of North Carolina cor porations have gone through lever aged buyouts or takeovers from out side companies and are therefore paying back a lot of debt,” says Jones, who runs Whitney Jones Inc. in Winston-Salem, which has han dled campaigns for a number of area universities and nonprofits. “The largesse that was there in the 1970’s and 80’s is no longer there. In the corporate world, they now have to pay more attention to the bottom line.” Tar Heel foundations — which have benefited from the rapid cre ation of wealth in the 1980s - have made up some of the difference. “Individuals have also stepped forward but there aren’t that many million-doUar donors in North Caro lina,” Jones says. “So capital cam paigns have increasingly searched for more diversified funds." The proliferation of nonprofit fundraising efforts has made cam paigning more competitive. “We’ve seen a marked increase in fundraising for service-oriented groups like hospices and health agencies and organizations that serve the aging population,” says Niles Sorensen, senior vice president of Ketchum Inc. in Charlotte. “Leadership has probably become a more precious commodity these days because so many organizations are campaigning,” Mhou^ the general fundraising atmosphere is important, some experts beiieve internal structure is the real key to a campaign’s success or failure. “Frankly, more important than the economy is what is done by the nonprofit,” says John Bennett, presi dent of Capital Consortium Inc. in Ralei^, which recently took over the leadership of a $20 million fund drive for the North Carolina Museum of Art. “Nonprofits can determine the cli mate by creating the necessary leadership, the prospect base and cultivating the prospects to create support.” Fundraising experts recom mend involving key donors in the ini tial planning sta ges of a campaign and conducting feasibility studies or focus-group ses sions to determine reasonable goals before a fund drive goes public. While some use mathematical for mulas to arrive at campaign goals - one expert sets goals at twice the level of the top 10 gifts pledged in the planning stage - others peg them to what studies show are likely giving opportunities. For his part, David Winslow, head of Winslow and Associates - a Winston-Salem based firm that is onprofits can determine the cli mate by creating the necessary leadership, the prospect base and cultivating the prospects to create support. JOHN BENNETT President Capital Consortium heading a campaign for the new Children’s Museum About the World - believes goals should be driven by the “real needs” of nonprof its. “If people strongly believe in their hearts that this is what the organization needs, they will usually suc ceed with that attitude sometimes in spite of what the feasibihty study says.” The most common pitfall cited by North Carolina fundraising experts is fail ure to do adequate planning. Many recommended as much as a year or more of preparation for any capital campaign. “I tell folks over and over again that a fundraiser always needs to work in a mode that has them planting seeds,” says William Amidon, principal counsel for Amidon and Associates in Greensboro. “If you’ve had folks before you that have had that kind of philosophy toward the job, you are going to ben efit. If you haven’t had that kind of □Whitney Jones INCORPORATE D'w ^ Specializing in fund-raising for non-profit organizations “Helping You Translate Visions Into Plans and Goals Into Achievements” ■ Long-Range Planning ■ Campaign Surveys (Feasibility Studies) ■ Prospect Research ■ Capital Campaign Management ■ Public Relations/Marketing ■ Donor Record Management ■ Special Events ONE SALEM TOWER • SUITE 302 119 BROOKSTOWN AVENUE WINSTON-SALEM, NORTH CAROLINA 27101 (910)722-2371 • FAX (910) 724-7381 tradition and haven’t built up refer ences and communication over the years, your job will be much tourer.” Professional fundraisers say non profits should avoid being driven by artificial timetables and should muster the kind of volunteer leader ship that can stick with a campaign over the long haid. “A lot of people are willing to go out and ask for a gift but if the answer is ‘no’ or ‘maybe,’ they don’t do the kind of followup that’s needed,” says Look for CAP, page 16 How To Choose F\md Raising Software When The Choice Isn’t Obvious.. 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