October 1994 Philanthropy Journal of North Carolina • 13 Duke Continued from page 1 President Nannerl 0. Keohane. An endowment “provides that cushion for when you have to make those bleak choices between cutting funds for programs or cutting funds for facilities. You can either respond to that creatively, or make one of those decisions.” To remain competitive in the 21st century, Duke realizes it must increase its endowment. ENDOWMENT PARADOX In the Southeast, Duke’s endow ment is impressive. Only the University of North Carolina at Chapel Hill, with an endowment of $440 miUion, approaches Duke’s. Davidson College in Davidson has a $113 million endowment, and N.C. State University in Raleigh has a $97 million endowment, according to the Council for Aid to Education. “We have this paradox,” Burness says. “In this region, our endowment looks huge, but when you compare it with the institutions we compete with, it’s tiny.” Duke already is one of the most effective universities in the U.S. at raising corporate and foundation dollars, ranking among the top five. And the university recently complet ed a $550 million capital campaign. Yet Duke faces several chal lenges in order to maintain its spot among the nation’s top universities. It recently identified $900 nultion in long-term needs. And, in the past year, it lost two of its best fundrais- Grs A PRESIDENTS ROLE Fundraising has become an essential responsibility for universi ty presidents — a fact not lost on Duke’s trustees when they selected a new president. Keohane, who was inaugurated a year ago, is a fundraiser’s dream, As president of Wellesley College near Boston, she led a widely- regarded capital campaign drive that surpassed a $150 million goal by $18 million. It was by far the school’s most successful fund drive. When Keohane talks about Duke’s future, she talks about rais ing more money. “Advancement challenges are the biggest challenges that face any Institution,” Keohane says. “This is a time of great financial restraint. We need support in order to advance in a time when a number of corporations are cutting back on employees and institutions are look ing at cutting back.” One of Keohane’s major tasks as president will be preparing Duke’s development operations for a sub stantial capital campaign drive. For that, Keohane has the bene fit of an outside consultant’s recent assessment of Duke’s development structure. The consultant, Carol O’Brien of Durham, studied the cen tral development office and the med ical center development office. Last spring, the report landed on Keohane’s desk. Not all of it was flattering. O’Brien, a former director of devel opment at Cornell University, high lighted several areas in which Duke’s development operations could stand improvement. Primarily, she pointed to streamlining the development operations’ structure and modernizing its computer and communications systems. Often, consultants’ reports - especially when critical - are not warmly embraced. However, Keohane and Duke University lead ers are using O’Brien’s report as a veritable blueprint for change. “All of us are looking at some key structure choices,” Keohane says. “We’re assessing major needs, goals, getting the team in place.” O’Brien, who also has done con sulting work for Harvard and Columbia University, commended Keohane and others for their courage to change. “Duke is really looking at how to maximize its central office and how to work with the program offices,” she says. “It’s asking, ‘How do you make this work?’ Every university has to deal with this. D^e is in the early stage of doing that, and they’re looking very much at it everyday.” KEY POSITIONS Directly related to Keohane’s challenge to revamp Duke’s develop ment operations is the task of fiiling several top development positions. Last year, Duke was hit by two key resignations. Joel Fleishman, who was first senior vice president and chairman of the capital cam paign, left to become president of Atlantic Philanthropic ^rvice Co. in New York. And Michael Rierson, who headed corporate and founda tion giving, resigned to become associate dean for external affairs at the Kenan-Flagler Business School at UNC-Chapel Hill. Then, more recently, Jeff Clark resigned as executive director of development at the Medical Center to help found a venture capital firm. On top of that, last spring, two key development officers were reas signed to special development pro jects: Linda Gerber, formerly associ ate vice president for development in charge of running Duke’s develop ment office, was put in charge of special projects for future fundrais ing. And R.C. “Bucky” Waters, for merly vice chancellor for develop ment at Duke University Medical Center, was handed the new posi tion of vice chancellor for special projects. Their new assignments affect Duke’s development structure in two ways. First, Gerber and Waters can focus their skills. Gerber will con centrate on training development staff and volunteers while Waters, who was Duke University’s basket ball coach before becoming a fundraiser, will concentrate on culti vating gifts from medical center alunmi. O’ Brian’s report indicated that both these areas need more attention. Second, their shifts leave two key vacancies which Duke now hopes to fill with the best develop ment officers the nation has to offer. Keohane says the search tor the central office’s development director has been narrowed down to eight finalists. “We hope by the winter the posi tion will be filled,” she says. “Once the team is in place, we’ll look at what to do next.” Domestic Continued from page 12 have been very receptive,” says Boyd. “The biggest difficulty is people power.” Another major supporter of the Century Challenge was Wilmington radio station WGNI. One week in August, WGNI broadcast from the roof of a local Harris Teeter for 100 hours to raise awareness about domestic violence and take pledges for the shelter. “It’s because of them [WGNI] that this town knows what’s going on,” says Boyd. More than 20 businesses spon sored one hour of broadcast for $100 per hour. And, during the week-long effort, many businesses donated money and challenged others to meet or beat their pledges. Also, a local television station, WECT Channel 6, joined in and broadcast the weather report from the grocery store. Prizes were offered to those who called in with the highest pledges of the day. At week’s end, $18,500 was raised tor the shelter. “It was a wonderful week,” says Boyd. “The amount of public sup port was really nice.” $900 MILLION IN NEEDS What is next for Duke is clear: a major capital campaign. The orga nizational and personnel changes are simply a prelude to that. “Before the year 2000,” O’Brien says, “Duke wiU be in some sort of campaign drive. Be it university wide or programmatic, it’s in Duke’s near future.” Any campaign drive will come on the heels of the $550 million campaign that Duke completed in 1992. But huge needs remain — $900 million as the university cal culated. Meeting them requires raising more money. The university’s endowment grew from $220 milUon to $700 mil lion between 1982 and 1993 under the collaborative effort of Fleishman and John Piva, senior vice president for Duke’s alumni affairs and development. But Duke needs an even larger endovment to build up its programs; increase faculty salaries and student ser vices; and construct new facilities. Once a new development team is in place, their work will be cut out for them: They need to increase Duke’s alumni giving. While Duke is skilled at raising corporate and foundation dollars, it has barely tapped into the deep pockets of its 90,000 active alumni. “Giving has risen dramatically in recent years,” says Laney Funderburk, Duke’s director for alumni affairs. “But we’re low on the individual giving side when we compare ourselves to our counter parts.” Duke doesn’t rank among the top 20 colleges and universities in the nation in the category of dol lars raised per alumnus, according to the Council for Aid to Education. During the last academic year, alumni giving accounted for only 8 percent of $144 million that was raised. But that likely will change: Wellesley, Keohane’s former employer, tops that list. According to Funderburk, the mean household income of Duke’s alumni is $93,000, marking the midpoint between the highest and lowest household incomes. The potential for increasing individual giving is great. “There’s a lot of potential that hasn’t been tapped,” Keohane says. O’Brien says that individual giv ing depends largely on the quality of the undergraduate experience. “Fortunately for Duke, that’s very good,” she says. “Duke now needs to make sure its graduates retain their loyalty and give back to the university.” Corporate Contributions Managers Network with the managers of corporate giving pro grams and foundations from 12 states at the Southeastern Council of Foundations Annual Meeting at the Charlotte OMNI Hotel, Charlotte, NC, November 9 - 11. Getting Down to Business This year’s theme of “Getting Down to Business’ includes discus sions of legal and tax updates for corporations, education reform, health reform, the media, ethics and chariotte, NC more! November 9-11, 1994 Call the SECF office for program information: 404-524-0911 Southeastern Council of Foundations Smart Continued from page 12 does the.role played by the young bankers who are involved. In Raleigh, for example, Scott Anderson, vice president and city executive for Southern National Bank, has taken on the task of raising awareness about Smart Start in the business com munity. “Everyone in the community needs to be aware of what is going on with children so they can apply themselves and do something about it,” he says. “We want to help get civic groups behind the [Smart Start] effort.” In other communities, young bankers have helped streamline the process that local agencies must follow to obtain Smart Start funding, or they’re provid ed contacts and information to help community leaders assem ble their applications for Smart Start funding. Stan Meihaus, vice president and city executive in Statesville for Branch Banking & 'Trust Co. and president of the Young Bankers division, says the divi sion will support the program by functioning as an information resource to help communities manage Smart Start programs and successfully apply for Smart Start support. In addition to its work with Smart Start, the division also is looking into other ways to sup port early childhood develop ment. Division members have discussed helping the federal Small Business Administration put its new lending programs for women and minorities into effect. These lending programs will benefit the many day care centers owned by women throughout the state. In the future, the division will continue to create new districts and recruit district chairs as more communities are selected to receive Smart Start support. “The Young Bankers Division will be involved with Smart Start as long as it is needed,” Meihaus says. “We are committed do whatever is necessary to help the program be successful.” It's SO simple... When it comes to planned giving software, we wrote the booh! Whether you're a seasoned professional or just beginning a planned giving program, PhilanthroTec has the right software for you. Ten years experience makes a big difference. It's as easy as A - B - C. 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