“Three Cheers For Hendrick Lexus! [ Betsy M„ Charlotte, N.C. ] We could tell you all about Hendrick Lexus - the great selection, the convenient location AND THE WORLD-CLASS SERVICE. BUT OUR CUSTOMERS SAY IT BETTER THAN WE EVER COULD. 99 "Their customer service far surpassed my expectations. This included all departments - the receptionist, sales representative, general manager and service department. [ Kris K., CHARLons, N.C. ] "This is by far my most positive experience in 40 years of selecting a car. [ Thomas C.. Charlotte, N.C. ] "I have received an extremely high level of service - these guys have exceeded my expectations." [ Scott R.. Davidson, N.C. ] ‘The dealerships in Virginia are low-class compared to Hendrick Lexus in Charlotte. We preferred to fly to a dealership that provides a service rather than drive to one down the road who doesn’t care, t Katharina F., Hampton, Va. ] "Excellent service, friendly, courteous - best car ownership experience ever’ [ Brenda A., Mooresville, N.C. ] "Prompt, professional service and a dedicated team of courteous and thoughtful people - sales consultant was of greatest help." [ Aaron W., CHARione, N.C. ] "The best car purchasing experience ever - simply delivered in every way and was the utmost professional." [ James F.. CHARLonE, N.C. ] "This is the highest rating of this type I have ever given." [ Theodore S„ Charlotte, N.C.) "Top management understands what a luxury buyer wants' [ Sharon B.. Charlotte, N.C. ] "Absolutely the best experience in buying a vehicle, first-class customer service every step of the way," [ Michael B.. Charlotte, N.C.] "Excellent dealer - sales and service. Moved out of Mercedes-Benz (wife) and Porsche (me)." [ Dan H„ Charlotte, N.C ] "Great experience - ordinarily don’t like buying a new car. [ Elizabeth W.. Cornelius, N.C.] "They treat their customers well. Doing business with them was tnjly' a pleasure." [ Arving K.. Charlotte, N.C. ] "Very professional environment.' [ Harry B., Charlohe, N.C. ] “Very positive buying experience,' [Willis S.. Simpsonville, S.C.] "Salespeople were very friendly and made me feel comfortable. [ Mary M.. Fort Lawn, S.C. 1 “I recommend a lot of people to Hendrick Lexus - best salesperson I ever had in my life. He gave me everything and more in my Lexus. [ Valma W.. Winston-Salem, N.C. ] “Red carpet service. 1 felt like a VIP' [ William S.. Charlohe, N.C. ] “No other dealership is so well organized and professional in all areas." [ Desmond H., Charlotte, N.C.} “Outstanding professionalism, courtesy, and willingness to work with the customer. Took the stress and worry out of my buying experience. A great dealership and more specifically - great sales representative," [ Walter G„ Gaffney, S.C.} “Service after the sale - quality people in sales and service. I am also glad to see a woman in the service department. [Jane P.. Charlotte, N.C.] “After this experience, I will never buy another car from any other dealer, I will always go back to Hendrick Lexus. I would highly recommend this dealership." [ Charles K.. Charlohe, N.C ] — The 2002 Lexus Collection — “Hendrick Lexus is without question the best I have ever dealt with. I wouldn’t hesitate to continue telling potential buyers about Lexus and the Hendrick dealership." [ Donald F, Fayetteville. N.C.] "A female could often feel uncomfortable at a dealership. I felt very comfortable." [Jan T.,Connelly Springs, N.C] “It’s important to my wife and me that they care. We love our car and being able to keep it maintained with a group like Hendrick Lexus. It makes it easy to recommend." I Mr. S. Mrs. Daylon W., Charlotte. N.C. ] "I am treated with respect. And I have confidence in the quality of service provided. This is very important to me being a single female driver’ [ Elaine G.. Charlohe, N.C] ‘Always exceeds expectations, very nice and helpful service personnel.’ [ Mary H„ Fort Mill, S.C] “These folks are always professional and efficient. They are also respectful, which is a rare thing to experience these days.’ [Anns., Stan ley, N.C. ] “Very thorough, courteous, and professional. They make the customer feel appreciated - unlike other dealerships in town. [Sharon B„ Charlotte, N.C.] 'The salespeople and the service people are professional and courteous. Even the receptionist has a positive attitude. They are always pleasant, friendly and knowledgeable.’ [Jane P.. Charlohe, N.C] "They showed concern. We traveled from Alabama to North Carolina, and their personnel were friendly and professional.’ [ Leshia G., Fayette. Ala.] Lexus IS 300 “Best PtcK” For Safety Among MiDSiZe Luxury Cars © HENDRICK LEXUS Largest Selection In The Southeast Conveniently Located Minutes From Everywhere World-Class Service www.hendricklexus.com 6025 East Independence Bivd. Charlotte, NC • 704-568-4122 • Sales Hours M-F 830am - 7C0pm. Sat 830am-5:00pm • Service Hours M-F 700am - 7:00pm, Sat 8O0am - 5C0pm ©2002 Lexus, a Division ol Toyota Motor Sales, U.S.A., Inc. Lexus reminds you to wear seatbelts, secure children in rear seat, obey all speed laws and drive responsibly.