Newspapers / Piedmont Aviation Employee Newsletter / Aug. 15, 1952, edition 1 / Page 3
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the PIEDMONITOR - - ^ - Aug. 15. 1952 Page Z - - From the President (Cont’d from Page 1) As a member of the industry . . , . J want to add my con gratulations on your operation. It is aD asset to the industry which needs more than ever to sell its service now to assure the future that can be ours. Route mileage is not the measure of stature, but the pleasant, cour teous and efficient delivery of air transportation to the customer is the foundation upon which it can be built. For what it is worth, it is my opinion that Piedmont is laying a cornerstone that will not be found wanting in the years to come." ’ The following article is from the August 1 issue of “Flight Times’*, a Western Air Lines publication, and contains much valuable infor mation for the NRSA vacationists: 'The vacation period is at its peak, a fact a.ttested to by the stack of pass requests on Earnest H. Brown’s desk. With air travel at an all-time record high. Brown, director of personnel, turns into i-ii i mily Post to pass along a few tra-?IAng tips to the non-revs. . . . “When traveling on Western or a.nj other airlines, remember | that you are a guest and everybodj will be happy. And above all, be I considerate of your fellow West- j erners and the employees of other I lines. Here are a few examples: “When it comes time to make your / reservation, make sure you give , the agent ALL the information; | type of pass, name and the flight [ you’d like to take. Don’t ask if i there will be a seat on a flight a j week in advance ... a crystal bal j is not standard equipment. | “When checking in at the airport, try to get there early. And after i checking in, sit down and wait for i the flight to be called; don’t take | ; up the agent’s time with conversa tion, even if he is a good friend. ’ “When it comes time to board the ; plane, remember the revenue _ ^ , passenger comes first . . . he’s J the ‘bread and butter’ of the air- \ lines. And travel light. Check ■. i ■ your heavy baggage, don’t attempt v to take it on the plane. “Then there is the matter of seats.| Always allow the fare paying pas^- • j engers their choice of seats on the plane. “As you know, the stewardess is a pretty busy girl, so if you’re travel ing with youngsters, keep them as| ^ quiet as possible and out of the aisle
Piedmont Aviation Employee Newsletter
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Aug. 15, 1952, edition 1
3
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