PAGE TWO m Preliminary cabin trim work in the Noland F-27 ... A group of men from the sheet metal shop and the electrical dept, doing interior trim work basic to installing the final furniture. Exec. Conversion Total Service Year Sales 1955 $195,343 1958 $614,404 The above figures show the growth and success of our exec utive overhaul and conversion service which has become one of the major aspects of Pied-j mont’s business. This success has been possible because everyone! involved has worked to gain a concrete reputation of expert service and workmanship. ; Currently, we are involved in our first F-27 executive conver-^ sion. The job is being done for Communications Department . . . Work includes pre-testing of electronic equipment prior to in stallation (as pictured) on board airline and exiciitive aircraft, j tno iVoland Company, a company | v/e have served for about four years in maintenance work. The particular job for Noland in volves installation of AM and FM radio and customization and installation of an executive in-| terior. | A complete executive conver sion, including radio and radar installation, can represent an in- ^ vestment of over $125,000 and appraisal including customer specifications was brought to the various departments in the Win- ston-Salem Maintenance Base. There followed a detailed analy sis of the work to be dons by the individual shops (radio, fabric, sheet metal and electrical), and each contributed a cost and time estimate. It was then decided when the work could be fitted into our schedule and these dates, plus the collective quota tion, were released to Noland. After the contract was granted, the work was allocated to the different shops with specific work instructions, including schematic drawings from the en- ^'neering department. Then the men in the shops who are ex perts in their specific fields do the actual installation and modi fication in compliance with safe ty regulations and customer specifications. The entire process is intricate and complicated and requires close cooperaticn and collective effort on every level. There can be no set pattern—each new job presents a challenge because each is unioue with varying cus tomer needs and desires. The competence with which our staff meets each new challenge is strongly evidenced by the satis faction of customers who con tinue to call for our service and the growing volume of business. (Next issue of PIEDMONITOR will feature pictures of the No land interior after customization has been completed). Upholstery Shop . . . men in process of covering executive seats for Noland. The Fabric and paint shops are responsible for all final interior trim work on furniture and throughout the cabin. 3000 man-hours. To better un derstand the scope of such an assignment, let us look briefly at the procedure followed, using Noland as our example. After the initial contact was made with the prospective client, an Tour From Front Page their clients adequate and help ful information. The agenda for the day was planned to answer this need. The group wes composed pri marily of stock brokers located within the area we serve, al though some were invited from Atlanta and Boston; reoresenta- tives from both local and na tional stock dealers bein'? in cluded. The-program for the day included: a general tour of our facilities; briefings about fixed- base,local airline service in gen eral and its place in the airline industry; a history of Piedmont Avaition, Inc.; information about our new route development pro gram; report on the financial as pects of the company; and a pre sentation of the F-27 program, including a ride on the plane. THE PIEDMONITOR Pride and Security ORF ... A. M. Whittaker The slow whine of a siren begins. From the Public Address system comes the word, “Rescue Squad Code 4, Rescue Squad Cede 4.” From the terminal I building, from the ramp and as sociated areas, come men by the dozen. The air is filled with the roar of truck engines as three red vehicles come to life. Trained and skilled personnel beard the equipment and sec onds later move out to answer an aircraft emergency ... the Norfolk Municipal Airport Rescue Squad goes into action. The Airport Rescue Squad was formed months ago to answer a definite problem that faces a great many airports: the lack of adequate aircraft fire fighting equipment and manpower. This is a well organized, well planned and trained organization made up of airline agents, mechanics, radio and line personnel, and seven U. S. Army volunteers. Twelve board members. Chief and assistant, six Captains and ten Lieutenants comprise the ad ministrative level. The Airline Station Mana-’ers saw the need for a vast im provement and they took the Drob’em to the Airport Manager and the Norfolk Port Authority that controls the airport. After a period of evaluation and many discussions, it was agreed to purhase new equipment. But equipment alone was not the en tire answer. Personnel, adequate ly trained, was needed to man the vehicles, interest needed im proving, and a well-planned rescue operation needed to be drawn and put in effect. The difficult preparatory work was completed and on ecDember 19, 1958, the Norfolk Airport Rescue Squad had its formal beginning. The SDcnsors, the Norfolk Port Authority, were the hosts for a dinner and dance for rll mem bers. Commissions and badges were awarded and a fine social evening was enjoyed by all. The equipment consists of a 1958 Willeys FC170 truck, a Willeys Jeep (both equipped with a total of 1.600 pounds of Ansul Dry Chemical) and an ambulance. Pride is certainly exhibited bv all members in their organiza tion and a more sincere feelin^- of protection now exists. W^ hone we never have the occasion to use this eauipment again, but if we do. we here at Norfolk are prepared to handle any emer gency that may arise. MARCH, 1959 lews iits'' From ^ere and flere Service Awards Fin IViarcIi 15 yr. 10 yr. jothel Wagoner, INT 'Pr=nk R. Cook, INT Trvin A. Eisler, ILM 10 yr. Archie F. Ferguson, INT 10 yr. Weldon D. Guin, PHF 10 yr. James F. Holder, DCA 10 yr. William C. Kyle, INT 10 yr. B. B. Slaughter, Jr., INT 10 yr. Robt. L. Thomason, INT 10 yr. W. H. Tackenberg, ORF 10 yr. Alvin T. Kyle, INT 10 yr. Geo. W. Strattner, ORF 10 yr. Victor W. Conary, INT 10 yr, Fred O. Leonard, Jr., INT 10 yr. Thomas G. Bachan, ILM 10 yr. B. M. Hoots, Sr., INT 5 yr. Enos Young, INT 5 yr, R. J, Armstrong, ILM 5 yr. Owen R. Dietz, ILM 5 yr, Thos, J, Kennedy, ORF 5 yr. DAVIS RE-ELECTED We are pleased to announce that Mr, T, H, Davis, President of Piedmont Aviation Inc,, was recently re-elected to the Board of Directors of Aeronautical Radio Inc. and its subsidiary. Aeronautical Research Corpora tion. These two organizations represent member airlinss in dealings with the Federal Com munications Commissions and before the legislative branch of the U. S. government. They also act as representatives in all in ternational radio conferences and organizations. Mr. Davis has served on the Board of Directors for the past five years, being one of thirteen members. RADIO CLASSES COMPLETED ALL INT radio maintenance personnel and a number of out lying station personnel recently completed classes covering the operational and maintenance as pects of the Lear L5-B-LIFE system. This Lear system is the auto-pilot and integrated flight system being used in the F-27. Clete Drone (a Lear repres entative from Grand Rapids) conducted the classes with a total of 19 men participating. AZALEA FESTIVAL . . . More than a million azaleas . . . famous guests . . . movie stars , , , entertainment features , , . in short, the twelfth annual Aza lea Festival at Wilmington on April 2-5. One of the bi:rgest events in the Piedmont line - featured in next month’s issue. SOFTBALL . . . “Spring has sprung, the gi'ass is riz ‘n softball can’t be far behind. The Piedmont team is getting all “reved up” to represent us in the Independent League this year. Last year our team won twenty and lost eight, placing third in the league. Practice starts around the last of March and the season begins around April 21st. So we’ve got just enough time to loosen up our “holler” cords and be ready to support our team into a winning streak that won’t stop short of first place in the league! VISITOR . . . This month Mr. P. C. H. Tay lor, advertising manager for Trans-Australia Airlines, Mel- borne, Australia, visited our Winston-Salem facilities. The purpose of the visit was to study our advertising, publicity and promotional program regarding the F-27. I MONTHLY MEETINGS . . . In February is was decided jthat monthly meetings will be held by our Division Managers Uvith Mr. Ken Ross and Mr. R. E. .Turbiville. The purpose of th;^^ meetings is to allow discussion^^ and solving of current problems in the different stations in eEch division. The meetings will also give Mr. Ross and Mr. Turbiville an opportunity to keep the sta tions more adequately informed of important happenings and prospective changes or events. Seat Plara Allotment Asinounceci In Feb., regional meetings were held by all Station Managers and a number of chief and lead agents. These meetings were held to discuss general station problems, one of the more im portant ones being the existing reservation procedure. As a re sult, a change was approved and became effective on March 12 and is known as the “Seat Allot ment Plan.” Specifically, this plan permits any of our reservation offices to sell an alloted number of seats on any of our -flights without reporting the sale to the central Snace Control Office. There are two major advantages in this new procedure. First, it is ex pected that it will eliminate the former “dual-handling” function, thereby decreasing the commu nications work-load within the station. Additionally, the chart ing changes within the space- control office will be consider ably curtailed. SAFETY AWARD Piedmont employees have again achieved a safety record worthy of an award by completing their fourth accident-free six month work period. In order to earn the award, there could be no manhours lost due to disabling injuries received by personnel on duty, Mr. Bill Davis, Assistant Super intendent of Base Maintenance, -eceived the reward on behalf of "-11 Airline and Fixed Base per sonnel. Presenting the certificate was Mr. E. E. Wernsing, District RECEIVED Safety Engineer for Maryland Casualty Company. Mr. Wern sing declared, “I am very proud to present this certificate for an outstanding record.” The record is indeed outstand ing; 1,057,00 manhours involving over 1,000 employees - and not a single disabling injury. Every one can well be proud of this reward presented “in recognition of the safety record established by them through interest and cooperation in the prevention of accidents.”

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