me piEomonmm VOLUME II, NO. 10 APACE WITH THE PACEMAKERS DECEMBER, 1959 CAB Grants New Segment Mid-January Date Set As Goal For Opening Staunton Service I GOOD MORNING service on two Piedmont flights now includes a continental breakfast presented here by flight attendant to a passen ger. The appealing snack consists of fruit cup, sweet roll and coffee. In Continental Style Flight Breakfast ^dded Throughout the Piedmont sys tem the words “Continental Breakfast” have been pencilled in at two points on reservation schedules. The breakfast—con sisting of fruit cup, sweet roll and coffee—is served on Flight 1 departing Hickory and Flight 53 departing Hickory. It is the latest innovation in Piedmont’s snack and beverage service and, according to Super intendent of Passenger Service Stan Brunt, possibly may be ex tended to other morning flights if passenger acceptance is good. Piedmont is one of the first local service airlines to serve such a breakfast. Company First In fact, a history of Piedmont’s passenger service department shows that the company was one of the first local carriers to offer many items of the beverage and snack service. Several airlines WRICHT BROTHERS SAY • DECEMBER 17 SPONSORED BY NATIONAL AERONAUTIC ASSOCIATION have used Piedmont’s experience as a guide in their initiation of such service. Beverages were offered pas sengers from the very beginning of Piedmont’s airline operation Coffee was the winter drink; juice, cider or tea, the summer drinks. Both were served from two quart thermos jugs. But buying beverages in quan tity resulted in wasted excess and caused the company to seek a better method. In 1954, buffets were designed to use electric heating water jugs. With hot water, instant coffee and packaged sugar and cream, Piedmont pursers are able to serve a uniform cup of coffee any time on a flight and also to eliminate waste. The different hot weather drinks disappeared when Pied mont became the first local air line to offer passengers a frosty bottle of “Coke.” Hot Tea Considered In the beverage department, hot tea is being considered as an alternate cold weather drink, Stan Brunt reports. Tea bags would be used, and cream and sugar would be offered. From the beginning, Mr. Brunt says. Piedmont had difficulty in explaining to passengers “why we didn’t have meal service.” “Serving a meal is impossible from a cost-profit ratio for each passenger,” he explains, “so we have done the next best thing in offering meal-time snacks.” Snacks On 18 Flights The first scheduled snack ca tering service began October 28, 1956, after tests were run on sandwiches and box meals. The snack consists of sandwich, po tato chips, pickles and cookies or cake. It is served on 18 flights at either lunch or supper. “Passenger reaction is ex tremely rewarding,” says Mr. Brunt. “Any complaints on lack of meal service are practically nil at the present time.” The snacks are catered from Roanoke, Huntington, Charlotte and Winston-Salem and are con trolled to meet standards set up by the U. S. Department of Health. Target date for inaugurating scheduled air service for Staun ton, Waynesboro and Harrison burg, Va., at the Shenandoah Valley Airport has been set for January 15, 1960. Service to the port on a new route segment has been au thorized by a Civil Aeronautics Board temporary exemption, which was announced by Pied mont President T. H. Davis No vember 13. The segment will be flown between Washington and Roanoke with the intermediate point Shenandoah Airport. Two Round Trips The number of round trips daily for the new station has been set tentatively at two. An estimated seven station per sonnel will be required and will be selected in the near future. Fares for Shenandoah passen gers to Roanoke and Washing ton will be the same as for Char lottesville passengers. (See story on fares change on page four.) Richard H. Holladay, airport manager ac Charlottesviile, will manage Staunton also. Completed in 1958, the Shenan doah port will be getting its first scheduled airline service in the new Piedmont flights. Staunton applied for ajr service more than four years ago and was denied such by the CAB on the basis that the city had no airport. Colonial Terminal Prompted by the denial, Staun ton joined with Waynesboro and Harrisonburg and built an air port in Augusta County, one mile south of Weyer’s Cave, Va. The airport has a 4,000-foot run way lying approximately east- west and a terminal building of white frame Colonial design. The airport was built with run way lights and beacon for night flights. Radio and communica tion facilities—the marker bea con, ATC tie-in, ' teletype and weather machine—as well as a ceiling projection light and ane mometer will be installed shortly by Piedmont. ‘Indeed Pleased’ Announcing the CAB exemp tion authority November 13, President Davis said, “We are indeed pleased that Piedmont has been granted authority to serve this new route.” “A large number of new in dustries during recent years have established plants in this section of Virginia, and we be lieve that immediate availability of scheduled airline service will further enhance the continued growth of this important section of the state.” The route segment is included in the Piedmont Local Service Area Investigation, now pend ing before the CAB. The exemp tion authority will be in effect until 60 days after the final de cision, which is not expected be fore September, 1960. Call For Washington Is 170 Years Late A t DCA a reservation was made for a Miss Washington on Piedmont Flight 15, October 8. Arrival unknown was marked on the card. Later the reserva tions office was informed by Na tional AirUnes that passenger Washington would arrive NA 814/8 (National Flight 814 on October 8). The information was entered on the card in the phone con' tact block by one agent, and in the afternoon another Piedmont agent, who was checking passen gers for Flight 15, tried to con tact the passenger. Mistaking the National flight number for a phone number, the agent dialed NA 8-1418 and asked for Miss Washington. The answering party? The White House. It seems the Washington family hasn’t been in residence there for some time. RAIN, RAIN EVERYWHERE and so is the name of Piedmont Airlines, as two company umbrellas appear in a sea of rain-soaked football fans. The game? Wake Forest vs. Carolina. The fans under Piedmont shelter? No one will say. Crash Evidence To Be Given At Charlottesville Hearings Public hearings on the recent Piedmont DC-3 crash near Char lottesville, Va., will be conducted December 10 through 12 by the Civil Aeronautics Board. The hearings will take place at the Monticello Hotel at Charlottes ville. Pre-hearing Meet Piedmont will attend a pre- hearing conference to be held December 9 at the hotel for the purpose of deciding the order of the hearings. It will be closed to the public. Piedmont will be notified which witnesses will be called. The equipment investigation on the crash has been completed, and all evidence will be intro duced at the hearings. The CAB board of inquiry will include Thomas K. McDill, hear ing officer of the Bureau of Air Investigation; Leon Tanguay, as sociate director of the Bureau of Safety; and Ross I. Newmann, as sociate general counsel. Mr. Mc Dill will preside. CAB technical personnel who will testify and ask questions are David L. Thompson, investi- gator-in-charge for the Bureau of Air Investigation; Edward C. Hodson, assistant chief of the op erations division; Allan Brun- stein, meteorologist; John Pahl, chief of the engineering division of the Bureau of Air Safety, and George Baker, inspector for the Bureau of Safety. Jim Wood Named Group Chairman James F. Wood, Piedmont chief engineer, has been elected 1960 chairman for the local serv ice division of the airlines En gineering and Maintenance Con ference. Mr. Wood and Howard Cart wright, superintendent of main tenance, attended a three-day meeting of the conference, spon sored by the Air Transport As sociation, at New Orleans Oc tober 19-21.