me picomanim
VOLUME III, NO. 4
APACE WITH THE PACEMAKERS
MAY, 1960
Holders
of Stock
Get Data
The annual meetings of Pied
mont Aviation, Inc. shareholders
and of company directors were
held April 20 at the Winston-Sa
lem general offices. Sharehold
ers met at 11 a.m.; company di
rectors met immediately after
the close of the morning session.
Of the 1,192,789 shares out
standing, nearly 77 per cent or
914,087 shares were represented
either in person or by proxy,
with 24 shareholders attending.
After reports on company busi
ness by President T. H. Davis,
Vice President C. G. Brown, Vice
President R. S. Northington,
Vice President H. K. Saunders,
and Secretary M. F. Fare, the
stockholders took the following
action:
Re-elected Glenn E. Anderson,
Frank Dowd, E. L. Davis, E. L.
Davis, Jr., Ralph W. Gardner,
Bowman Gray, Charles E. Nor
fleet, T. H. Davis, C. G. Brown,
R. S. Northington, M. F. Fare,
and H. K. Saunders to the board
of directors.
Re-elected Glenn E. Anderson,
E. L. Davis, T. H. Davis, and
Charles E. Norfleet to the exec
utive committee.
■ Re-elected T. H. Davis, H. K.
Saunders, R. S. Northington.
C. G. Brown, M. F. Fare, R. N.
Hanson and T. W. Morton as of
ficers of the company.
Present for the dii’ectors’ meet
ing were Mr. Anderson, Mr. Nor
fleet, Mr. Brown, Mr. Gardner,
Mr. Northington, Mr. Saunders,
Mr. Fare, T. H. Davis, E. L.
Davis, and E. L. Davis, Jr.
Airline Carries
3 1/2 Millionth
Passenger
Whoever he was, wherever
he was going, the three and one-
half millionth scheduled reve
nue passenger for Piedmont Air
lines was aboard one of the April
5 flights.
That day Piedmont transported
1207 passengers over the system.
At the close of 1959 Piedmont
had carried 3,398,454 passengers.
January, February and March
totals the number up to 3,494,505.
These figures do not include
charter operations.
The millionth passenger was
carried during 1954, the two mil
lionth during 1956 and the three
millionth early last year.
In order that Piedmont carry
its four millionth scheduled pas
senger during 1960, the yearly
traffic figure would need to be
601,546. Perhaps “Four Million
For ’60” would be a fitting sales
slogan. Whatever the slogan, Mr.
Four Million may well be on his
way to the ticket counter during
the next eight months.
Gillilland Speaks At Dinner
OPENING REMARKS are given by Whitney Gillilland, speaker
at the system-wide sales dinner April 13. Mr. Gillilland was appointed
chairman of the Civil Aeronautics Board shortly after his Winston-Salem
visit.
System Personnel Give Ideas
At Winsfon-Solem Meeting
The visit by CAB Chairman
Whitney Gillilland and many
suggestions for improved sales
and service by system person
nel highlighted the annual sales
meeting of Piedmont Airlines
April 13 and 14.
Chairman Gillilland,, honored
guest and speaker at the sales
dinner April 13, told the group
he was happy to be present dur
ing the Piedmont meetings. He
traced the history of air trans
portation in America and em
phasized the role of local serv
ice airlines in providing air
transportation.
Explains Controls
Gillilland ^explained to the
group airline subsidy and gov
ernmental control. He pointed
up facts on the “Use It Or Lose
It” policy of the CAB, airline
safety records and subsidy stand
ards.
Other guests at the dinner in
cluded members of the Winston-
Salem Airpoi’t Commission, mem
bers of the Aviation Committee
of the Winston-Salem Chamber
THIS ISSUE:
Classic Comments
by Johnnie Newell,
Page Two
Interview with Chan Gurney
by Sheri Folger,
Page Four
SALES DINNER provided food for thought as well as for body as system and general office personnel
discussed business trends informally and listened to speech by Gillilland. The dinner was held in the Hotel
Robert E. Lee's State Room with over 80 persons, including guests, attending.
Prevents Further Damage
Cottrell Lands Safely After Mishap
When Piedmont flight 50 land
ed at Hickory, N. C., April 20
after the mid-air accident with
a privately owned and operated
Cessna 310, there were many
people grateful for the excellent
handling and judgment of the
flight captain, Lee E. Cottrell.
The Cessna hit first the left
propeller of the F-27, then the
vertical stabilizer, and damaged
the leading edge of the wing and
the leading edge of the stabi
lizer.
At the Winston-Salem general
office, Vice President H. K.
Saunders paid tribute to the
ability and decisions of Captain
Cottrell. “He did an excellent, an
excellent, job of bringing the
plane down safely after the col
lision,” Mr. Saunders said.
“Not only did he land the 36
passengers safely and without
incident, but he prevented fur
ther damage to the airplane,” he
added. “We are very grateful to
him, and First Officer Hank
Schulze for preventing what
could have been a very serious
situation.”
The CAB is conducting an in
vestigation into the accident and
will rule on it. The four occu
pants of the Cessna died in the
accident.
There were six passengers on
the Piedmont flight whose des
tination was Hickory. The re
maining 30 continued their flight
on two DC-3’s which were flown
to Hickory shortly after the acci
dent occurred.
The F-27 on the flight was
flown into Winston-Salem for re
pairs after CAB release from the
Hickory airport.
of Commerce and representatives
of other airlines serving Win
ston-Salem.
Mr. Gillilland arrived in Win
ston-Salem Wednesday evening
and returned to Washington at
noon the next day after touring
the general offices and main
tenance facilities.
The sales meeting began at
9 a.m. April 13 at the Hotel
Robert E. Lee with General Traf
fic Manager R. E. “Turby” Tur-
biville presiding. About 80 sys
tem and general office personnel
attended the two-day meeting.
. Reports on the progress of sta
tions in pursuing sales and fol
lowing up sales techniques out
lined in the February meeting
were given by each sales mana
ger, station manager, assistant
station manager, division chief
purser and division station su
pervisor.
Suggestions Made
After presenting the reports,
the gentlemen made suggestions
for improving sales at their city
and over the entire system. (See
COMMENTS, page two). These
suggestions and comments were
r6Corf3.^'^. for .
general office.
Some of the suggestions that
were made during the two days
are as follows:
Adopt a system-wide program
of incentive awards for stations
and station personnel, perhaps
naming a station of the month
and agent of the month for Pied
mont Airlines
Begin using name plates (with
first names) for those station
personnel who come in contact
with the public
Schedule Planning
Consult system personnel in
schedule changes and planning
Devise quick reference sched
ules showing on-line connections
Conduct more direct mail ad
vertising and more airline pro
motions
See that operating procedures
are consistent throughout system
Give system personnel more
and complete information on
company policies, actions, bene
fits and planning
Increase interline efforts
Encourage Personnel
Encourage personnel to invest
in the company and to learn
about its past growth and pres
ent status
Keep news release and sched
ule mailing lists up to date
Conduct education program for
interline friends on Piedmont
service and Piedmont area
Have airplanes or loading area
marked with flight number
Employ young women as flight
attendants
Devise standard message struc
ture for mishandled or miscon-
nected baggage
Develop reservations and tick
et counter procedure manuals
Discontinue round trip dis
count or increase use of discount
as a sales tool
Honor established credit cards