nEPiEDmonim
PAGE TWO JULY, 1960
Piedmont Aviation, Inc.
SMITH REYNOLDS AIRPORT
WINSTON-SALEM, N. C.
Dorothy Preslar, Editor
Correspondents this issue: Bruce Ball LEX, Don Barker
HKY, Bob Bennington FAY, Bill Downs EWN, Jean Gregory
INT-A, Dixie Holt M-INT, Ed Kerr ILM, Susie McSorley CRW,
H. A. Robinson SHD, Shirley Sword CMH, Bob Wilson BKW,
and Bob Wylie ORF.
Q0*UyuUMcUi041yi
nnnmn
Capitol Comments
Minnetti Holds Italian Honor
By SHERL FOLGER
20 YEARS SERVICE
T. H. Davis, President, INTE,
July 2
5 YEARS SERVICE
Dallas Brown, Sr. Radio Tech.,
INT, July 25
Andy Foster, F/A, INT, July 28
George H. Lipscomb, Agent-Op-
erations, ROA, July 21
R. L. McAlphin, Chief Agent,
CLT, July 21
James C. McCormick, Agent,
CRW, July 22
R. E. Smith, Agent-Operations,
GSO, July 20
Robert K. Waugh, Agent-Opera
tions, HTS, July 28
PROMOTIONS
E. D. Akard, Agent, DCA, to
Lead Agent, CVG-F
J. C. Griffith, Agent, RIC, to
Lead Agent-Reservations,
CVG-F
J. F. Beasley, Agent, FAY, to
Lead Agent, CVG-F
S. Brown, Lead Agent, SDF, to
Dear Sir:
Due to the full cooperation of
your organization, I had a most
gratifying experience on last
Wednesday. I had received word
from Wise, Virginia, about two
hours, from Tri-State Airport, of
my father’s death while on a
trip in northwestern Maine. This
necessitated a drive by automo
bile to Portland, then a change
of planes at Boston, New York
and Washington.
I was very anxious to catch
your Flight 85, but had only a
four-minute interval between
the arrival of the Northeast
flight and the departure of your
flight. Fortunately the North
east flight came in on time. Your
organization had been alerted by
our New York office that I
would like to make the quick
transfer, and when I arrived in
Washington and came down the
steps, I found two of your rep
resentatives standing there, and
Flight 85 about fifty feet away
with one motor running. They
rushed me across to the plane
and used my air credit card for
making out a ticket, almost as
we were walking. I am sure I
was not on the ground over
thirty seconds, and Flight 85
was taxiing off within two min
utes after my arrival in Wash
ington.
It is with regret that I do not
know the names of the young
men who took care of me, but I
do wish to assure you that they
not only were most efficient
with the whole operation, but
what was probably more impor
tant to me, they seemed to enjoy
it and took care of everything
with a smile.
My work requires that I fly
extensively both in the United
States and abroad, and as a re
sult I have Admiral, Ambassa
dor, Clipper Club 100,000 mile,
and other cards . . . and have
Chief Agent, CVG-F
J. Van Holbrook, Mech. Spec, to
Sr. Spec., M-INT
J. B. Ramey, Jr. Spec, to Mech.
Spec., M-INT
F. J. Slone, Chief Agent to Asst.
Mgr., HTS
Gilbert W. Hurst, Dispatch Clerk
to Aircraft Dispatcher, INT-
FC
William F. Martin, First Officer
to Reserve Captain
R. K. Waugh, Agent to Chief
Agent, HTS
MARRIAGES
David Shean, INT-M, to Linda
Johnson, June 4
BIRTHS
Baby Son, Kevin Dale, to L. C.
Lumley, INT-PC, and Mrs.
Lumley,.May 2
Baby Son, Michael Brian, to
J. M. Taylor, INT-M, and Mrs.
Taylor, June 3
Baby Daughter to Lonnie Den
nis, ILM F/A, and Mrs. Den
nis
enjoyed many unusual services
from airlines, but I am sure this
was the most gratifying one of
all.
Cordially yours,
RAF, Lancaster, Pa.
Dear Mr. Davis:
This is the first time in my life
that I have written a letter to
any organization for the pur
pose of complaining about their
services; in fact, now that I have
cooled off, I will not call it a
complaint, but rather an effort
to acquaint you with certain
practices which I have observed
during the time that I have been
travelling your airline.
I will give one flagrant exam
ple, and suffice it to say that
similar occurrences have been
experienced when travelling
from Huntington. On May 11th,
inst., at 2:00 p.m., I called your
line at Huntington in an effort
to get to Lexington as rapidly
as possible. After much ado, I
was confirmed on your No. 55,
connecting with Delta’s No. 33
out of Cincinnati. Even though
the fare was $19.75 (vs. direct
fare of $10.62), I made the de
cision to go this route, because
the first direct flight (Eastern)
did not leave before 9:04 p.m. ar
riving in Lexington some 4%
hours later than Delta’s No. 33.
As is quite usual with your
No. 55, it was late, but in check
ing closely with your girl at the
desk, I was informed that I had
ample time to make the connec
tion, that she had called Cin
cinnati (Delta) and told them
that I would be making this con
nection. She suggested, just be
fore I boarded, that I ask the
steward to get my bags out of
storage just before landing.
When I made this request, the
steward said that this was not
possible, but that I should ask
the agent, greeting the plane, to
A Brooklyn lawyer who was
decorated by the Republic of
Italy with the Star of Solidarity,
First Class, is a veteran of four
years experience with the Civil
Aeronautics Board. His name:
G. Joseph Minnetti.
Member Minnetti attended
schools at Brooklyn, Fordham
University at New York and St.
John’s University at Brooklyn
and received degrees from both
universities. He holds a Doctor
of Jurisprudence degree from
St. John’s.
Intelligence Corps
Minnetti served in the Counter
Intelligence Corps both in the
United States and the European
theatre of operations during the
Second World War after having
been a member of the faculty at
his alma mater—St. John’s, prac
ticing law at Brooklyn and as
sisting the Kings County District
Attorney and the Attorney Gen
eral of the United States.
During his district attorney
assistantship he prosecuted
crimes of extortion, larceny,
cheats and frauds, accident
frauds, foreign and unauthorized
life insurance association rackets
and Civil Service frauds.
Prosecuted Frauds
While in the U. S. Attorney
General’s office he was assigned
to the Anti-Trust Division as an
make a special effort to rush
my bags.
Immediately upon debarking,
I made this request of the agent,
and he informed me that the
plane was still on the ground,
and that there was no hurry. He
instructed me to proceed to
Delta’s ticket counter and check
in. When I got there, I found
out that the plane had taken off,
and that the ETA on your No.
55 was 4:32 p.m., whereas Delta’s
No. 33 had been scheduled for
4:30 p.m. departure.
The next flight that I could
catch was one of yours which
did not arrive in Lexington until
about the time that Eastern’s
direct flight No. 461 out of Hunt
ington was due. This meant
that I spent some four hours
waiting in a strange airport, and
spent $9.13 and saved no time
whatsoever. I asked your agent,
TWA, to reimburse me the dif
ference, but although they were
quite sympathetic, they informed
me that they were in no posi
tion to do this.
Please be advised that this
same thing has happened to me
before when making transfers
from your line out of Hunting
ton through Cincinnati. Further,
you can rest assured that I took
all precautions against this hap
pening by checking closely with
your girl at the desk a number
of times while waiting in Hunt
ington.
Very truly yours,
R. R. Z.
Lathrup Village, Mich.
Dear Mr. Davis:
I just wanted to take this op
portunity to commend one of
your employees who certainly
was most cooperative to me and
to several others who were at
tempting to get to points in
North Carolina on Friday night,
investigator and prosecutor of
war frauds, violations of the
Sherman anti-trust laws and
War Production Board frauds.
Later he served as the first
deputy commissioner, depart-
G. JOSEPH MINNETTI
. . . CAB Member . . .
ment of investigation, city of
New York, then as commissioner
of the department of Marine and
Aviation. In 1955 Minnetti was
confirmed by the U. S. Senate
as a member of the Federal Mari-
May 27. Her name is Miss Helen
Holland and she was on duty
at your counter in Washington,
D. C., at that time.
Her services and courtesy, as
far as I am concerned, sur
passed those that I have en
countered from any of the other
airlines; and I felt that I could
not fail to recognize this.
Sincerely,
J. R. S., Boston, Mass.
Ed. Note: Miss Holland has re
ceived a number of other com
mendations during the past few
months. This letter was selected
for publication as representative
of her continuous efforts in pro
viding that “little extra” to Pied
mont’s passengers.
Dear Mr. Davis:
It is absolutely amazing to me
why Piedmont Airlines or other
transportation companies would
buy more telephones and lines
than they have personnel to
answer them.
At this very moment it has
been ten minutes that the tele
phone has been ringing at Pied
mont Airlines with no one
answering and, after all, you call
on airlines to save time, not to
waste it hanging on the tele
phone waiting for someone to
answer it. I believe you would
be even better off if you took
it out rather than just have it
ring and ring and ring and no
one answer it.
This happens consistently in
Roanoke and then many times
someone will pick up the tele
phone and say “We’re busy” and
then lay it down and leave you
hanging on the line.
All of this is entirely unsatis
factory and it would appear to
me that you would like to know
about it.
Yours very truly,
H. E. D., Roanoke, Va.
time Board and, in 1956 was con
firmed as a member of the Civil
Aeronautics Board.
Other than his award from the
Republic of Italy, he was pre
sented the American Legion’s
Distinguished Service Medal in
1955.
REAGAN . . .
(Continued on Page Two)
war in Stalag 17, the famous
prisoner of war camp at Krems,
Germany.
Active as an amateur radio
operator, a Mason, member of
American Legion Post 55 and as
sistant scoutmaster in Winston-
Salem, Reagan is married to the
former Margaret Stahlecker.
They have three children, Ron
nie, 11; Jeanette, 7; and Vickie
Lynn, 15 mos., and are members
of Ardmore Methodist Church.
The Reagans live at 2333 Eliza
beth Avenue in Winston-Salem.
Rollick’s resignation at Pied
mont terminated 20 years of
close business association with
L. A. Watson, superintendent of
communications. The two
worked together seven years at
Eastern Air Lines and came to
Piedmont in the summer of
1947 before the airlines division
was formed.
Rollick has been active for
nine years in the Airline Elec
tronics Engineering Council and
was from 1951 to 1956 chairman
of the Airline Electronics Main
tenance Meeting. Recently he
was awarded an honorary degree
from Central Technical Institute
as an Associate in the Science
of Aviation Electronics and Com
munications.
For three years, 1955 to 1958,
he was co-editor of The Pied-
monitor in addition to his com
munications department respon
sibilities. He also was active in
amateur radio and civil defense
programs.
At Collins Radio, Rollick will
be in the sales application en
gineering department and will
work out of Collins’ sales office
at Washington. He and his wife,
the former Virginia Letteer, and
four children, Dianne, 18; Melis
sa, 7; Walter, Jr., 5; and Carlton,
3, will move to Washington later
this summer.
E. L. Headen, named foreman,
joined the airline division in
January, 1948, but has been with
Piedmont Aviation, Inc. since
1944. He has held various posi
tions in equipment overhaul and,
in his new position, will be re
sponsible for maintaining radar
equipment. He is married to the
former Elizabeth Davis. They
have two children, James Ed
ward, 21; and Jerry Wayne, 10.
In-Flight Replies
In-flight letter forms giving
passengers a n opportunity t o
conveniently put down their re
actions to Piedmont services
were placed on board scheduled
flights beginning the first of
June.
From June 1 to June 22 there
were 45 replies from passengers
indicating their reactions to food
and beverage service, crew, air
craft appearance, etc. The ma
jority of these replies have in
dicated favorable acceptance of
Piedmont services by passengers.
THE PIEDMONT POSTMAN