me pmmonmm
VOL. V, NO.
APACE WITH THE PACEMAKER
OCTOBER, 1962
Two New Posts
Gough Appointed Assistant To V P;
Cowen Heads Ticket Procedures
In a move reflecting the en
larged scope of Piedmont Avia
tion, Inc., Vice President R. S.
Northington announces the ap
pointment of C. W. Gough as
Assistant to the Vice President.
Gough, a 19-year veteran with
Piedmont, has previously served
as Manager of the Parks and Ac
cessories Sales Department.
His new post will
help fill Piedmont’s
requirements for ad
ditional supervisorj^
personnel in its ex
panding General
Aviation Divisions,
which recently sign
ed contracts with two more local
service airlines for overhaul of
airline engines.
As part of his duties, Gough
will be responsible for the super
vision of the parts and acces
sories sales, aircraft service, and
engine overhaul departinents, as
well as overall supervision of the
Roanoke and Alexandria, Va., op
erations of the General Aviation
Division.
Gough will be replaced by
John F. Johnson who for many
years has served the company as
Technical Sales Representative.
Johnson has done an outstanding
job in sales and was recently
presented the Beechcraft Air
craft Corporation’s Merchandis
ing Award for the month of
August for outstanding sales of
accessories.
Another newly-created position
is the post of Director of Reser
vations and Ticketing Service,
filled by T. R. Cowen.
He will report to
Traffic Manager R. E.
Turbiville. Cowen’s
new job will entail
attendance at the
meetings of the ATA
Reservations and Tic
keting and Baggage
Committees, responsibility for
overall activity of the Space Con
trol office; development of im
proved ticketing and check-in
procedure; and responsibility for
keeping abreast of the latest de
velopments in electronic and
communication procedures which
could have an effect on Pied
mont.
Cowen has been with the air
line division of Piedmont since
its inception in 1948. He was
Piedmont’s first Station Manager
in Cincinnati, and served there
until 1949 when he transferred
to the Norfolk station as Man
ager. In 1951 he returned to Cin
cinnati where he was later pro
moted to Division Station Super
visor, a position he has held un
til his present appointment.
A native of Pittsburgh, Pa., he
attended Xavier University and
the University of Cincinnati.
After serving as a Priorities and
Traffic Specialist with the Air
Transport Command Division of
the U. S. Army, he joined Ameri
can Airlines and served with
them six years, coming to Pied
mont in 1948.
Cowen and his wife, Lucille,
have five children. They will
make their new home in Win
ston-Salem.
Completed DAN Terminal Dedicated,
Piedmont Representatives Attend
Modern Facilify Called Credit To Area
Trunk No-Show Penalty Plan Extended;
Pupils, Principals Advised About
Special Airline Training Schools
ATA—The U. S. domestic air
lines have extended through Jan
uary 31, 1963, their passenger
“no-show” penalty and airline
“oversale” compensation plan.
The plan, in effect since last
May, provides that a no-show
passenger be assessed 50 per cent
Red Cross Pulls
Double Cross
ATL Sales Representative Don
Weydert appears to have
reached the summit in enthusi
asm tor new employees. District
Sales Manager Don Edmondson
tells the story:
“While making a sales call on
the American Red Cross last
week, Don Weydert asked if
they did much traveling. They
retorted with a resounding, 'No,
do you give blood very often?'
"Don admitted that it had
been quite a while since he had
given blood, and before he
could say 'Piedmont Airlines,' he
was plopped upon the table, his
sleeve rolled up, and his pretty
red blood started pouring in to
that huge pint jar.
"We don't know whether Don
sold Piedmont Airlines on this
call, but we will have to give
him credit for giving his 'all'.
of the value of the flight coupon
covering the first portion of the
trip, with a minimum charge of
$5 and a maximum of $40.
The plan, according to infor
mation filed by the airlines with
the CAB, in its first three
months reduced by 37 per cent
the number of no-shows.
The plan also provides that an
“oversale” passenger be compen
sated by the airline according to
the same formula.
A modification of the plan,
which became effective October
5, provides that the reservation
of an unticketed passenger will
be cancelled if he does not buy
his ticket or claim his space in
person not less than a half hour
before flight time.
Also in industry news is the
Air Transport Association’s mail
ing of a memorandum to nearly
20,000 high schools urging prin
cipals and guidance personnel
to caution their students about
special training schools that mis
leadingly imply they are spon
sored by an airline, that the com
pletion of their courses assures
airline employment, or that such
courses are required for airline
employment.
“The airlines do not sponsor
any training school,” the ATA
said. “They do not endorse any
They do not pass judgment on
the merit of any training schools.
“The best basis for employ-
The City of Danville and its
surrounding area marked a pe
riod described by officials as
“one of unprecedented progress”
at the recent dedication of the
new terminal building at its Mu
nicipal Airport.
Attended by President T. H.
Davis, Vice Presidents C. G.
Brown and H. K. Saunders, As-
sistant to the President Don
Britt, and Publications Editor
Cleta Covington, the day’s events
included a pre-dedication lunch
eon and a special ceremony later
at the airport with Virginia Lt.
Governor Mills E. Godwin, Jr.
as featured speaker.
The formal dedication was
opened by a welcome from Dan
ville Mayor Julian R. Stinson,
W'ho described the construction
of the terminal, noting that
while the new quarters were
being built, the old were used
and gradually torn down as the
work progressed.
Gets Award
In one of the da,y’s highlights.
Mayor Stinson presented a
plaque to Dewey W. Swicegood,
member of the Governor’s Ad
visory Commission on Aviation
and Vice Chairman of the DAN
Chamber of Commerce Aviation
Committee, in appreciation of his
work in furthering the area’s
aviation interests.
In accepting the award Mr.
Swicegood said; “It has been my
pleasure to enjoy many aviation
activities on this spot of land,
and I have presented many
awards to people for their efforts
in aviation. It is a double pleas
ure for me to accept this plaque.
This airport has been my dream
for a long time and I thank
you.”
It was Mr. Swicegood’s day for
receiving awards, for a little
later in the ceremonies he was
presented a second award by
Judge Jesse Dillon, Commission
er of the State Corporation Com
mission, Commonwealth of Vir
ginia, on behalf of the State
Aeronautics Commission.
(At one point in the proceed
ings a Piedmont F-27 arrived
making speech-making impos
sible, even with the aid of loud
speakers. The crowd burst into
Airport Engineer W. O. Collins;
on behalf of the State Aviation
Department by Col. Allan C. Per-
kinson; and on behalf of the
City of Danville by City Manager
T. Edward Temple.
Lt. Governor Godwin was pre
sented by the Hon. William M.
Tucker, Virginia Congressman
from the 5th Congressional Dis
trict.
p,ec*o«t AlilUNES
Lined up at the new ticket counter and radiating enthusiasm, the DAN
station crew prepared to host visitors at the open house held during the
terminal dedication. The smiling gentlemen are (left to right) Manager
Will Jett, Richard Smith, Emil Jayne, Jerry Cox, Joe Burton, Bob Price,
>,.m. If,,11 j iiTam — :—: r —'—^
applause at the flight’s arrival,
and after several attempts to be
heard over the engine's whine,
George Carter, Master of Cere-
monies and President of the
Chamber of Commerce, finally
gave up and ordered the Army
band present to give an unsched
uled concert until the F-27 had
departed.)
Congratulations Given
Messages of congratulations
and good will were delivered on
behalf of the Federal Aviation
Agency by Assistant District
In his remarks Mr. Godwin
praised the advancement made
by the people of Danville and
said: “As we move forward we
cannot forget the past and the
traditions which have meant so
much to the history of Virginia.
“Aviation has made tremen
dous progress in the last half
century but we are only touch
ing the surface. The progress of
Danville is an example of the
progress of Virginia and Vir
ginians.”
CAB Takes Fare Action
The Civil Aeronautics Board
recently took two actions de
signed, said the Board, “to af
ford the traveling public better
notice of impending changes in
passenger fares and to protect
ticket holders against last-min
ute fare increases.”
In one action, the Board has
ordered an investigation of an
airline tariff rule which provides
that the legal fare for transpor
tation is the fare in effect on the
day the trip is begun, irrespec
tive of whether the passenger
had earlier purchased a ticket at
a different fare.
In the other action, the CAB
ment in the industry,” the mem
orandum pointed out, “is a good
general education in primary and
secondary schools.
“For most jobs, including
those in sales, reservations, pas
senger service — as well as ste
ward and stewardess positions •—
the airlines provide training at
no cost to the employee.”
The ATA advised students to
check with the nearest airline
for up-to-date requirements for
all types of jobs before consider
ing special training.
Nothing Stops
Sturdy Stepp
Roanoke Chief Agent Bob
Stepp recently received his serv
ice pin from President Davis
(see photo) and it was a doubly
special occasion, for not only had
Bob worked for Piedmont 10
years, but in all that decade he
had never missed a single day of
work.
He joined the company in 1952
proposed to amend its rules re
lating to the publication of tar
iffs so as to require airlines,
pending completion of the above
investigation, to notify persons
purchasing tickets for transpor
tation at a later date that the
fare paid is subject to adjust
ment according to the tariff in
effect at that time.
The Board has also proposed
rule changes which would en
able the CAB to announce at
least two weeks in advance whe
ther fare adjustments proposed
by the airlines would be per-
' mitted to become effective.
■
after graduation from Andrew
Lewis High School, located in
his hometown of Salem, Va. He
has served as nearly every type
of Agent, from Utility to his
present job as Chief Agent.
A family man. Bob is married
to the former Jacquelyn Comer
of Los Angeles, Calif. They have
three children: Victoria Ann, 10;
Kathrine Lee, 8; and Mark Ste
vens, 10.
As far as The Piednionitor can
determine, Bob’s service of 10
years without missing a day is
a Piedmont record. If there are
other employees with similar
records the Editor would like to
hear about it.