PAGE SIX
THE PIEDMONITOR
JULY, 1963
^ememLet' Wk
en
Seven Years Ago In The
Piedmonitor
The Eighth Annual Piedmont
Aviation Picnic was announced
with Camp Hanes in INT se
lected as its location ... A rec
ord-breaking first six months of
1956 was noted, with passenger
boardings totaling 192,443, up
25,599 over the same period the
previous year . . . Capt. Zeke
Saunders showed up in the CLT
terminal building, wearing a
striped convict’s suit and sweep
ing up cigarette butts in the lob
by, all part of his initiation into
the Quiet Birdmen organization.
Four Years Ago
An unidentified passenger be
came the 100,000 F-27 passenger
. . . the CAB decision in the
Southeastern Case was made
public and Piedmont was denied
routes for which it had applied
. . . Mike Holton and Jimmy
Craig checked out as F-27 pilots
bring the total up to 36 qualified
. . . Robert L. Hill was welcomed
to LYH as Assistant Manager,
One Year Ago
Special inaugural luncheons in
BAL and ATL to start the new
service were reported, with com
munity leaders from all over the
system attending . . . five trans
fers of sales personnel were an
nounced, including Lionel An
ders to ROA, A1 brown to TRI,
Bill Crowe to CLT, Bill Dolan to
ILM, and Don Edmondson to
ATL . . . reports came in from
all stations about harried em
ployees trying to get the new
routes started and train new
people.
Airlines' View On Rail Strike Outlined
AGS Hotel Offers
Special Weekend
Employees planning to visit
Augusta and see the surround
ing countryside may be inter
ested in the latest “weekend
party” package deal offered by
the Continental Airport Hotel at
Bush Field.
Running from Friday through
Sunday, the package includes a
Friday night c o o k o u t with
steaks charbroiled over an open
pit, breakfast served in your
room, and a hamburger and hot
dog cookout Saturday night.
Dancing and live entertain
ment are featured in the lounge
Friday and Saturday nights. The
hotel also has a pool, plus putt
ing greens, shuffleboard, badmin
ton, croquet, bridge and card
room, and ping pong tables. All
rooms are air-conditioned and
equipped with television.
Rates for the weekend of three
days and two nights are $38 for
two people in one room.
The position of the airlines in
the event there should be a rail
road strike was recently made
public by the Air Transport As
sociation. Speaking for the in
dustry, ATA said:
“In the event of a national
railroad strike, the scheduled
airlines will bend every effort
to accommodate railroad passen
gers and shippers. The airlines
operate more than 10,000 flights
each day and serve more than
750 cities throughout the coun
try. This network of transporta
tion will be available and airline
personnel will do all they can to
minimize any inconvenience to
railroad passengers.
“The airlines also provide
more than eight million daily ton
miles of airlift for mail, express,
and freight. The airlines will fill
up every available inch in their
cargo holes to help the Post Of
fice meet its needs and to speed
the delivery of express and
freight which would be side
tracked by the strike.”
UJLLJLJJUJLJJ^^
Did You Know?
Paper is a well-nigh in
dispensable part of our dai
ly lives. It has been said,
not without justification, that
most businesses could not
run without the tremendous
piles o f paperwork thrust
upon their employees.
That being the case, it is
well to do the paperwork
with dispatch, wasting as lit
tle of the basic material in
the process as possible.
As an aid, perhaps, in es
tablishing a company-wide
habit of frugal use of paper,
we offer the following sta
tistics:
Last year Piedmont used
3.500.000 sheets of paper
in making up the various
printed forms used by per
sonnel, at a cost of $12,000.
Excluding ticket envelopes,
387.000 envelopes were
used at a cost of $4,500.
Holding all this paper to
gether were paper clips —
1,753 boxes for $105—and
making copies of all that
was written was carbon pa
per — 480 boxes costing
$970. For making notes on
the side there were legal
pads, 2,700 of them, cost
ing $650.
And let us not forget the
postage for mailing all this
paper. In 1962 Piedmont's
postal bill was $20,000. To
taling all this up was adding
machine paper at a cost per
year of $155.
Even the slightest waste,
when multiplied over a 12-
month period, can signifi
cantly increase the money
spent for the above items.
Last year these paper re
quirements for Piedmont !-
cost the company $73,830. i
Impressive figure for pa
perwork, isn't it?
The Piedmont Postman
I
Dear Sir;
I would like to take this op
portunity to express my appre
ciation for the passenger service
your airline offers for the trans
fer of children traveling alone
from one plane to another in
Washington.
I would also like to compli
ment your staff at Piedmont Air
lines in Charlottesville. They
were most cooperative in mak
ing reservations and giving in
formation as to the best con
nections available for my son to
fly from Charlottesville to New
York. Everything went off
smoothly and it was a great con
venience for him to be met by
a member of your staff in Wash
ington.
Thank you once again for of
fering such a service and again
my compliments to your staff
here in Charlottesville for their
pleasant manner and helpfulness
in making the arrangements for
me. Sincerely, Mrs. T.R.S.
Keswick, Va.
* * *
Dear Sir:
... I had the most unpleasant
experience with two of your em
ployees . . . We were ticketed on
Piedmont . . . and we checked
in at the ticket counter at 4:15.
As you know, the flight was
scheduled to leave at 5 p.m. We
checked in at the gate at ap
proximately 4:52 p.m. and were
informed that our seats had lieen
given to two standbys.
. . . We were quite upset and
peeved over this incident since
we had a scheduled meeting . . .
that evening. To compound the
problem, the attitude of the two
people at the gate was such that
it aggravated an already bad sit
uation. Frankly, since yours is
a service business such as mine
is, I wouldn’t permit anyone
with such an attitude to contact
the public. It was most un
pleasant.
... If our positions were re
versed, I would certainly like
to know about these unfortunate
incidents and I would be par
ticularly interested in the at
titude of my people . . .
Sincerely, O.C.L.
* * >|i:
Dear Sir;
I traveled alone with two chil
dren under three on your Flight
43 from Lynchburg to Atlanta
yesterday and want you to know
how much I appreciate all your
Stewardess (Ed.; Dorothea El
more) and Atlanta Agent did to
assist me.
The Stewardess was kindness
and helpfulness herself in aiding
me when one of my children got
sick (all over the seat and the
Stewardess). And the Agent gal
lantly shuttled the children and
me (via strollers) through the
maze of the Atlanta airport to
my connection only to return for
my sun glasses which I’d left on
the plane.
I could not have gotten
through the trip without their
help, believe me! Please thank
them for me.
Sincerely, Mrs. S.R.H.
Avery Island, La.
* * *
Dear Sir;
... I would like to make a
complaint and offer several sug
gestions.
The day (of our flight) was
quite warm, and apparently, the
air-conditioning system on the
plane was not functioning prop
erly. This made travel very un
comfortable. Furthermore, on
several occasions, it seemed as
though the cabin’s pressuriza-
tion was not working properly.
I have flown Piedmont before,
but found this to be the worst
flight I ever had.
May I make these suggestions;
in the interest of public rela
tions, if equipment is not proper
ly working, tell the passengers.
Also, not once did the Steward
make any effort to ask each pas
senger if there was anything he
could do to make him more com
fortable or to offer a cool drink
of water or a coke. Cokes were
served previously but the plane
was not so hot at that time.
In the interest of airline-pas-
senger relations, it would appear
that you would require your
Stewards to look well groomed
and neat. I noticed one of the
Stewards was wearing a shirt in
which the elbows had worn bare.
To me, public relations is one
of an airline’s best selling tech
niques. Sincerely, J.S.
And still another group of lovelies joints Piedmont's Stewardess corps. These July graduates are (left to
right) Patsy Benton, Dee Dee Murray, Gail Avera, and Frankie Vaught. President T. H. Davis displays one
of the sets of wings presented to the girls after the photograph was made.
Go^uyiatl
15 YEARS SERVICE
Clarence E. Hester, Sr. Mech.,
INT-FB, June 7
Glenn A. Brittain, Sr. Spec.,
INT-FB, June 9
Henley F. Day, Foreman, Eng.
Shop, INT-FB, June 11
Edward E. Parson, Inspec., INT,
June 15
Robert L. Hill, Sta. Mgr., CRW,
June 18
James A. Craig, Capt., INT, June
23
James W. Holton, Temp. Eng.
Pilot, INT, June 23
Frank L. Westmoreland, Aircft.,
Disp., INT, June 25
10 YEARS SERVICE
Carl Bowden, Agt., FAY, June 1
Harley G. Britt, Stk. Clrk., INT,
June 8
Donald G. Sutphin, Ld. Agt.,
ROA, June 14
5 YEARS SERVICE
Paul Waddell, Jr. Mech., INT,
June 9
Jimmie D. Michael, Act. St. Chf.
Mech., DCA, June 10
Thomas G. Newell, Radio Tech.,
ORF, June 11
J. T. McCann, Ld. Agt., PHF,
June 16
Florence K. Beeson, Inv. Cont.
Clrk., INT, June 23
Agents Brain Buster Answers
Domestic air freight shipments
which may arrive without de
livery charges shown on the air
bill should not be withheld or
delayed unless it is definitely
known that the consignee will
prefer other arrangements and
if there are no instructions on
the airbill, such shipments
should be rated (Delivery
Charges Collect) and transferred
to the ACI Contractor for de
livery. Withholding shipments
until after receiving instructions
from the consignee for disposi
tion only serves to defeat the
earliest delivery which can be
made. Should the consignee of
fer objections to the contractor
delivering his shipment contrary
to the consignee’s instructions,
the contractor shall waive any
charges for attempted deliveries.
HAPPY BIRTHDAYS
(Continued from Page Two)
F. G. Bates, Rev. Acct., INT-A . .31
J. D. Brown, F/0, TYS 31
P. E. Davenport, INT-M 31
E. L. Gabriel, AVL 31
T. C. Hopkins, INT-M 31
J. D. Hudson, ROA-IV 31
R. D. Merrvman, TFl 31
C. W. Morrison, TR* 31
W. J. Selvia, F/O, INT 31
R. H. Turner, INl'-M 31
N. F. Wilson, INf-FB 31
PIBDMONrJOR MARKET
FOR SALiE--one cocker spaniel
dog, female, five years old,
buff wi*'^ white markings.
AKC r ' g i s t e r e d. Two bird
dogs, emale, one pointer, one
sett^' Make offer on dogs.
Also one pony, male, tan and
whit*. $85. Contact W. F. Han-
son„CRW.