It was a pleasant surprise to have Hugh Sluder from TRI
visit us while on vacation August 25. You know Hugh is one of
those big East Tennessee boys who can put away the food. If you
don’t believe me, just invite him out to a meal, but be sure you’ve
got plenty in the billfold before you do it.
Other visitors to the home office recently were Don Pierce
from CHO, Ed Riggsbee, Gene Shaw and Bob Turbiville from RDU.
* * *
Well, the old Bowling Season is upon us again. Good rolling
to all you bowling fans.
* * *
We’ve got a bunch of enthusiastic guys and gals in this or
ganization. I won’t call any names or stations, but on the last
day of August, one of our stations saw they were going to be
short by two passengers to break the 500-mark for the first time,
so what did they do?! The station manager and an agent bought
tickets from this station to ROA so they could make a record for
their station. With this type spirit, we’re bound to succeed!!
Again in August there were a lot of quota “busters” and first
time records, such as DCA almost 20,000 (to be exact, 19,903)—
you’ll do it in October, I’m sure. New record at PKB—844, or 69
over quota. DAN—35 over quota, LOZ and FLO way over. PHF—
902, two over quota (Note: without the help of ORF). PHF should
get that 1000 in October. There were many other stations that
went over the top. On August 20, Flight 67 had a 100% load
factor, which is mighty good with five stops.
The Piedmont Postman
This constructive complaint letter came in the PR mail from a
gentleman in Massachusetts.
On Sunday, August 22, 1965, I flew from the Washington
National Airport to the Shenandoah Valley Airport on the Pied
mont flight which leaves Washington at 3 p.m. I am writing, first
of all, to let you know how satisfactory I found the service and
how pleased I am that Piedmont is serving such small communi
ties as Staunton. It is a great convenience to be able to fly from
Boston all the way to Staunton.
I have one suggestion as to how the airline might be im
proved. While flying I happened to notice that a bolt on the right
wing behind the propeller was quite loose. I did not think it
serious enough to inform the stewardess, but it is the sort of
thing that might frighten some people who might notice it. I
hope some ground crew somewhere discovered it.
Here’s one of the letters we love to get, a commendation concern
ing our personnel.
I am writing this little note to express my gratitude, for the
excellent service rendered me, on a recent flight from New River
Valley Airport, Pulaski, Virginia to Newark, New Jersey. Your
agent at Pulaski, Mr. Bobby G. Hall, was of such excellent caliber
that I thought this note was in order.
Mr. Hall, through his own initiative and concern for the
complete satisfaction of Piedmont passengers, enabled me to
make perfect connections on my trip to Newark, resulting in a
savings to me of approximately one hour travel time. This time
was extremely beneficial to me and was the crux in determining
the success of my business trip.
Once again, I would like to compliment you on the excellent
selection of your personnel, and I can assure you that I shall
promote Piedmont Airlines whenever possible.
Piedmont Aviation, Inc.
SMITH REYNOLDS AIRPORT
WINSTON-SALEM, N. C.
Bonnie Hauch, Editor
CORRESPONDENTS THIS ISSUE
JERRIE COX AVL ROBERT BEARD FAY
HOWARD LEWIS BAL F. C. QUESENBERRY .. HSP
LOUISE RAMSEY CLT FRANK WOODRUFF .. MBC
RUTH SHUMATE CRW J. P. WHEELER RDU
Betsy Winstead assumed du
ties as Piedmonitor Editor as of
this issue of the Piedmonitor.
Betsy is a native of Roxboro,
N. C., and graduated from Wake
Forest College with a degree in
English last June. Before coming
to Piedmont, she worked as a
reporter for the Winston-Salem
Journal and Sentinel.
In her spare time, Betsy
swims and rides horses; she
also loves needle-craft.
She says she’s “excited about
my job at Piedmont,” and is
anxious to meet everyone on
L. J. Feraiolo—Jr. Stock Clerk
D. R. Hall—Agent-Operations
N. V. Oroak—Agent-Reservations
V. F. Shackelford—Agent Reser
A. E. Warren—Agent-Operations
W. M. Dempsey—Agent-Opera-
W. W. Rumfelt—Ramp Agent
F. Q. Cooper—Line Serviceman
B. A. Couch—Stewardess ORF
S. M. ■—Dott—Stewardess ILM
B. R. Folkner—Stewardess ILM
P. L. Johnson—Stewardess ILM
L. L. Queen—Stewardess ORF
P. S. Rumble—Stewardess ILM
L. J. Broadway—Stewardess
S. L. Stone—Stewardess ORF
B. A. West—Stewardess ROA
R. B. Curtis, Jr.—Agent-Opera
R. D. Peters—Agent-Operations
W. R. Redman—Jr. Stock Clerk
J. J. Squire—Agent-Passenger
C. D. Haney—Jr. Key Punch
H. G. Lewery—Jr. Key Punch
M. E. Winstead—Publications
J. D. Bentley—F/0 Trainee INT
R. H. Mobley—F/0 Trainee INT
D. D. O’Connor—F/0 Trainee
S. C. Proctor—F/0 Trainee INT
D. W. Richardson—F/0 Trainee
L. M. Satterwhite—F/0 Trainee
J. C. Sifford—F/0 Trainee INT
J. W. White—F/0 Trainee INT
L. C. Wilson—F/0 Trainee INT
E. C. Shillinglaw—Jr. Spec. INT
R. L. Myers—Util. Ser. Man INT
J. B. Dillard—Cleaner ROA
N. L. Wiley—Gen. Clerk, Sr.
H. A. Robinson—CAE to SHD
C. S. Ward—ILM to INT
S. K. Anthony—ORF to ROA
W. L. Cameron—ORF to ATL
V. B. Price—promoted to Lead
E. R. Rivenbark—ILM promoted
to Util. Ser. Man
S. E. Smith—promoted to Jr.
J. M. Burton—ILM promoted to
0. V. Key—INT promoted to Sr.
J. R. Rohling—CVG promoted to
L. A. Works—INT promoted to
E. W. Foster—INT promoted to
In the co-pilot's seat (right) retiring PIEDMONITOR editor Bonnie Hauch
prepares to turn over the controls to new publications editor Betsy
Knoxville Was The Destination
By Betsy Winstead
It was 3:10 p.m. and with our
retiring editor I was sitting in
the hangar break room, discuss
ing this edition of the PIED
MONITOR. Captain Tadlock pop
ped in and said “Let’s go to
Knoxville.” That’s all it took
and in twenty minutes we were
sitting in an otherwise empty
F-27, waiting to ride the plane
across the street to the runway
and take off.
There was barely time to get
excited, but Bonnie and I man
aged rather well. It was my first
Piedmont flight, since coming
to work, and I loved it!
I still felt like an outsider at
this flying business and a ten
minute warning for a trip left
ample time for being delighted
with all the little things I watch
ed as we got ready to leave.
As we pulled out from the
hangar lot to cross Liberty
Street to the strip, two little
men in white suits rushed out
with their reddish orange STOP
signs to halt the cars.
We had another passenger too,
George Hendrix. He used to
work in Knoxville and was going
up for a ten minute visit. Cap
tain Tadlock and co-pilot Ralph
Griffith had us in the air shortly.
We were going to pick up a
plane whose radar had failed,
to bring it back here to Winston-
Salem to be fixed.
I watched the Twin City
whizz away below us. The after
noon sun reflected off the Yad
kin river and the tree’s shadows
in the muddy water looked like
a city’s skyline.
Bonnie rode in the cock pit
going up and I was more than
content with just looking out
the window. Fifty miles out of
Knoxville, she came back, “to
play stewardess.” She brought
me a blanket, after she’d turn
ed up the air conditioning. Aud
rey would have been proud of
After a fine landing (ad
mittedly I had my doubts about
a pilot and co-pilot who wore
no uniforms) we were met by
the waiting crew. Bonnie and
I made quick tour of the Knox
ville airport. We met Norman
Miller, Sam Vance and Harold
Giles in the very few minutes
we were there. Hopefully the
PIEDMONITOR editor will be
back to Knoxville before too
long. Meanwhile, y’all be sure to
keep us posted on what you’re
The flight back was even more
fun. This time it was my turn
in the cock pit. After I had
questioned the reason behind all
those dials and knobs and little
black buttons. Captain Tadlock
gave me a good geography les
son too. Mount Mitchell was be
hind the clouds, but our dip
down to see Grandfather Moun
tain’s swinging bridge brought
Bonnie forward, “to see what
we were doing.” I had asked
about the flight indicator and
was getting a vivid demonstra
Just before Bonnie appeared I
was trying to find out the name
of the large river near Knox
ville. Captain Tadlock replied,
“Frehch Broad” and Bonnie’s
opportune query was “French
Broad what?” We kept flying.
By 6:15 we were back home
to Smith Reynolds. We had
found Knoxville hospitable and
we want to come back. They
have good ice cream too!
Are Loans Confidential?
Every now and then someone
asks the question “Who knows
about the credit union loan I
make?” We feel that all our
members should know the an
swer. .. it’s important.
Only credit union officials who
handle the loan papers, and a
few who are legally required
to check on our loan trans
actions, ever see the details of
any loan. These officials are
members, too. They value the
privacy of credit union trans
actions as much as you do, and
are pledged to maintain it.
Your business with the credit
union is strictly CONFIDEN
The law requires that our
Credit Committee be responsible
for action on all loans. Others
may help them handle the appli
cations, prepare notes and other
papers, and or course write
checks. Our Supervisory (Audit)
Committee is legally required
to check the books and records
of the credit union, so they are
aware of loans in general. All
of these people are required to
maintain the strictly confidential
nature of every loan transaction.