PAGE TWO
THE PIEDMONITOR
NOVEMBER/D^EMBER, 1970
piEomamm
Piedmont Aviation, Inc.
Smith Reynolds Airport
Winston-Salem, N. C.
Betsy Allen, Editor
Editorial
Look For Trouble
It would seem that Piedmont has enough.
Trouble, that is.
But someone once said, and we felt it
worth repeating, that we should be thankful
for the troubles of our jobs. These problems
provide us with about half of our income.
If it were not for the things that go
wrong, the difficult people we have to deal
with and the problems and unpleasantness
in any working day, someone else could be
found to handle our jobs for probably half
of what we are being paid.
That same anonymous someone went on
to say that it takes intelligence, resourceful
ness, patience, tact and courage to meet the
problems of any job. And that is exactly why
we hold our present positions.
It may not be easy to recall these
thoughts as an angry passenger is blaring
forth about all his problems. We’re too often
tempted to think “He really doesn’t know
what trouble is.” That attitude, sometimes,
is his very problem.
If we can, and will, learn to handle the
troubles we have and those that will come,
cheerfully and with good judgement we will
find ourselvr's getting ahead at a surprising
rate.
We should look at our problems as oppor
tunities rather than irritations for a lot of
reasons, not the least of which’s the fact that
there are plenty of big jobs waiting for those
who aren’t afraid of the troubles connected
with them.
A Misnomer. . . ?
Our VIP (Very Important Passenger)
seatback letters frequently turn up some
interesting comments about Piedmont’s per
sonnel and service and most anything else
our passengers want to tell us.
These notes are always informative,
often quite helpful and occasionally highly
entertaining.
One we found the other day fell into
the latter category. It was from a young
college coed apparently returning to school
after the Thanksgiving holidays. She started
out by saying that our station folks were
very nice and quite efficient. Then she went
on to comment on the courtesy and efficiency
of our flight crews. She wrote “I have never
had a suitor on board before. I find him more
courteous than any stewardess ever.”
We guess she meant steward. And maybe
it wasn't a misnomer.
It probably all depends on the point of
view.
Wi 5WD UC MISUID TO
remwn m THE backgrookd,
Av'i mCOHSPlCUOOS d.
VOSSIBLt. y
Sky Marshals Are Assigned
To All Commercial Carriers
Customs Security Officers have been detailed to
the Federal Aviation Administration and assigned as
sky marshals aboard U.S. commercial aircraft under
an interdepartmental agreement signed October 28,
1970 by Secretary of Transportation John A. Volpe
and Secretary of the Treasury David M. Kennedy.
Piedmont, as well as all other carriers, now hav^
the marshals on their flights.
President Nixon directed that the Secretary of
Transportation formulate a cooperative program with
other appropriate Federal agencies to protect Ameri
can citizens and airline aircraft following a series of
international hijacking incidents in September that
resulted in the loss of four large aircraft, including two
American flagships.
Under the plan, the Department of the Treasury’s
Bureau of Customs recruits Customs Security Officers
from among qualified candidates whose names appear
on either of two Civil Service Registers — the Federal
Service Entrance Examination (FSEE) or the Junior
Federal Assistant Examination (JFA).
Former U.S. servicemen who received an honor
able discharge within one year of the date of appoint
ment and who meet experience requirements for one
of the two Civil Service examinations mentioned also
are eligible to apply.
FAA Administrator John H. Shaffer said the
agreement “provides flexibility in the number of sky
marshals who will be detailed to FAA for protecting
American aircraft and passengers. If air piracy be
comes a more serious problem, we’ll request additional
security agents. If it decreases in importance, agents
can be returned to the Treasury Department for normal
duties.”
The Department of Transportation has agreed to
reimburse the Treasury Department for all costs in
curred in carrying out the program. Such costs in
clude employee benefits, travel, per diem expenses
for persons detailed as sky marshals as well as other
administrative costs including recruiting and train
ing.
As an interim measure, more than 800 volunteers
from various military services were assigned earlier
in October to FAA for duty aboard U.S. aircraft on
both domestic and international flights. After receiv
ing initial training at Ft. Dix, New Jersey, the men
were sworn in as Deputy U.S. Marshals and detailed
to FAA.
In addition, law enforcement officers from other
Federal agencies also were assigned to FAA for sky
marshal duty.
The Administration has asked Congress for funds
and legislative authority to recruit and train the air
security force. The funds would be provided by a one-
half per cent increase in taxes levied on passenger
tickets for both domestic and international flights
(from 8 to 8'2 per cent) and by a $2 increase (from $3
to $5) in the per capita passenger tax paid on inter
national departures.
Under the agreement. Customs Security Officers
will be detailed to the FAA for operational control. In
this assignment, they will ride air carrier flights to
prevent hijackings and protect the lives of passengers
and crew members, and, on a rotation basis, partici
pate in pre-departure inspection operations.
HOW GOES IT?
Mechanically speaking the October
statistics
revealed the following:
Mechanical Dispatch Reliability
Actual Forecast
FH-227
98.7%
99.4%
YS-llA . . - - -
98.5%
99.0%
B-737
98.2%
99.0%
On-Time Performance of flights
operated not more than 15
minutes late
60.9%
I,oad Factor Actual Quota Forecast
42.87%
46.46%
The figures for November were as follows:
Mechanical Dispatch Reliability
Actual Forecast
FH-227 . .
98.7%
99.4%
YS-llA ..
99.1%
99.0%
B-737
97.3%
99.0%
On-Time Performance of flights
operated not more than 15
minutes late
65.5%
Load Factor Actual Quota Forecast
42.80%
45.66%
Around The System
TRANSFERS
B. R. McClure - CRW to INT-CRO
D. Short - CRW to INT-CRO
D. D. Riley - HTS to INT-CRO
K. L. Duff - CRW to INT-CRO
H. Daniel, Jr. - HTS to INT-CRO
R. Christian - HTS to INT-CRO
D. S. Wiles — CRW to INT-CRO
P. S. Downs — to Agent In-Flight Service, DCA
S. C. Kelley — to Agent In-Flight Service, DCA
PROMOTION
R. R. Cagle — to Sr. Radio Tech., DCA
Congrats
25 YEARS
R. S. Northington — Senior Vice President, INT-FB
20 YEARS
Mary Nell Carson—Assistant Supervisor, INT-A
Frank S. Curtis — Sr. Mechanic, INT-FB
John Wilson — Fleet Service, INT
Carl B. Rehder, Jr. — Captain, ILM
Harry W. Butner — Jr. Mechanic, INT-FB
Russell G. Godfrey —
Inventory Control Accountant, INT
Richard E. Caudle — Chief Store Clerk, ROA
15 YEARS
Kenneth R. Lucas—Chief Agent, CHO
Harlie L. Gordon—General Foreman, INT
John R. Martin—Lead Mechanic, INT
Robert Lee Bosley—Agent, HTS
Bobby Lee Harper—Station Manager, DAN
Louise Christenbury—Secretary, INT
Helen Hull—Work Order Expeditor, INT
Ruth Shumate — Agent, ROA-CTO
Robert H. Wylie — Agent, BNA
Melvin A. Knouse — Sr. Specialist, INT
Jim A. Hill — Communicationist, INT
Ralph C. Masencup — Mechanic Specialist, INT
Clifton L. Harrell — Mechanic Specialist, INT
William F. Hanson — Shift Manager, INT-CRO
10 YEARS
Charles A. Hall—Agent, PKB
Earmel B. Fields—Second Officer, ATL
Jack G. Darr—Jr. Revenue Accountant, INT
William R. Lam—Mechanic Specialist, ROA
Gene Milton Jarvis—Agent, RIC
William H. Poindexter—Sr. Specialist, INT
Philip S. Beeson — Reserve Captain, ATL
Charlie Baxter Morris — Agent, TRI
Robert C. Snyder — Inventory Clerk, INT
Shirley C. Byerly — Jr. Clerk, INT
5 YEARS
Sadie M. Russell—Accounting Clerk, INT
Charles F. James—Cleaner, CVG
Lawrence E. Abdon—Mechanic, CVG
Barbara S. Johnson—Stewardess, ATL
Donald E. Tedder-Chief Agent, INT-CRO
Luther D. Billings — Production Technician, INT
Richard G. Dean — Lead Agent, RDU
James T. Phelps — Sr. Mechanic, DCA
Robert W. Cole — Sr. Radio Technician, ORF
John W. Hoffman — Director of Taxes, INT
Robert E. Neumann — Agent, AVL
R. T. Gudlaugsson — Acting Lead Mechanic, CVG
Michael Stevenson — Agent, DCA