page two
May/June, 1977
The
Winner
The winning black and white
photograph in the first
Piedmont Photo Contest was
taken by Maxine Hill of the
central reservations office. Her
Old Well House picture was
selected by employee votes cast
during the weeks the entries
were displayed in the main
cafeteria at the General Office.
For information on the next
photo contest contact Ronnie
Macklin at INT-235/ext. 302;
Tom Robert INT-270/ext. 568;
Steve Holland, INT-270/ext. 581
or Bob Wall, INT-245/ext. 423.
Familiar faces in different places
Some recent job realignments and personnel
promotions have put a number of familiar faces
in different places with changed titles to match.
In the marketing department, Bill Asher
has moved from Chicago Sales manager to
Washington as district sales manager. Mike
Mason is now in Chicago as district sales man
ager. He was Piedmont’s city sales manager in
Raleigh/Durham. Frank Paschal, who had
been Newark sales manager, is now city sales
manager for the Raleigh/Durham area. Jim
Vipperman was named Newark sales manager.
He had been the company’s sales representa
tive in New York City. Worth Hauser has been
named New York sales representative. Hauser
had been in the central reservations office in
Winston-Salem.
The inflight service department has also
had a number of changes in titles and duties.
Ken Brock is now planner-operations control.
He is handling flight attendant schedules for
all bases and is working out of the Winston-
Salem office. Brock had been division chief in
Atlanta. Alan Kirk is now division manager —
inflight services. He is responsible for the
Roanoke and Winston bases and is based in
Roanoke. Kirk was formerly division chief
there. Jack Doyle is now division manager-
inflight services, responsible for Wilmington
and Atlanta. He had been division chief for
Wilmington and is still based there. Donna
Besaw has been named division manager-in
flight services for Norfolk and Washington,
based in Norfolk. She had been Norfolk division
chief. The flight attendant supervisors now in
clude Pat Craft for Washington, Lynn Pace for
Winston and Brigitte Eschweiler for Atlanta.
George Stack is now staff assistant — catering
services.
In June the Company announced the appoint
ment of 0. E. “Bud” Halsey to the newly
created position of director-governmental and
community relations. Halsey, who was Pied
mont’s district sales manager in Washington,
D. C., has been with the Company since 1955.
His new responsibilities include coordination
of Piedmont’s state and federal governmental
relationships, as well as matters involving local
communities. Halsey’s office is located at 1735
I Street, N.W-, in Washington.
In the General Aviation Group headquarters
in Winston-Salem, Dee Cockerham has been
named manager-warranty claims. She replaces
J. A. Taylor who was promoted to manager —
parts department. She will handle all warranty
claims involving aircraft and parts for the avia
tion services division.
Industry Notes
Airlines on top
The public feels differently than govern
ment deregulators about the U. S. airline in
dustry. The 1977 U. S. News & World Report’s
prestigious annual survey listed the airlines
far out in front of other industries and busi
nesses in key categories of public reaction. Only
a few received “excellent” or “good” marks in
the survey, the magazine said, adding: “Air
lines, which have made strong showings in all
of these consumer tests, again topped the list
— considerably ahead of the runners-up.”
In what it termed a “key question in the
survey — how would you rate each of the
industries/businesses ... in giving the customer
good value for the money? — the magazine, in
its June 27 issue, showed airlines first with a
68 per cent rating. Next closest had a 55 per
cent rating. Airlines also were rated far ahead
on such things as keeping customers informed
and overall safety.
Ironically, a survey of government officials,
run as a companion to the business survey,
shows that “68 per cent of bureaucrats feel
more regulation means less efficiency and 77
per cent believe competition is better than busi
ness regulation. The airlines were the only regu
lated industry in the twenty-one covered by the
magazine survey.
O’Hare still busiest
O’Hare International Airport remained the
nation’s busiest in 1976 and even widened its
lead over its two nearest rivals, the United
States Air Transport Association has reported.
Chicago’s big airport ranked first in pas
sengers boarding and in aircraft departures and
dethroned New York’s Kennedy International as
the top freight-handling airport in the nation.
Ranking behind O’Hare in numbers of pas
sengers boarded were Atlanta, Los Angeles,
Dallas, Kennedy, and LaGuardia.
The 16.1 million passengers who boarded at
O’Hare last year exceeded the 17.6 million at
all three New York area airports—Kennedy,
LaGuardia, and Newark—combined.
Babies worse than smoke
Frequent airline passengers are more irritat
ed by crying babies than by cigarette smokers
according to a survey done for the Airline Pas
senger Association.
The study showed 71.3 per cent of travellers
are opposed to additional restrictions on ciga
rette smokers. More than 10,000 travellers who
averaged more than 40 flights a year responded
to the survey, the association said.
A good connection and great combination is Piedmont
and Resort Commuter Airlines now offering a direct air
link between Fayetteville and Pinehurst, North Carolina.