April 1981 volume 32, number 2 News about Piedmont. The Up-And-Coming Airline. 49,50,51 records for us and counting Piedmont carried 570,918 pas sengers 257.6 million revenue pas senger miles in March. Both were record performances. Added to re- cord-breaking performances in January and February, the people of Piedmont have now improved on the previous year's traffic per formance for 51 consecutive months. For the entire first quarter. Pied mont boarded 1.463,000 pas sengers, a 21.6 percent increase from the first quarter of 1980. Revenue passenger miles totaled 656.3 million, an increase of 36.2 percent over a year ago. The last month when traffic slumped from a year earlier was December 1976. The reason for that slump was a strike against a major carrier in December 1975, which inflated Piedmont’s traffic for that month. During March, Piedmont estab lished new records in passengers boarded, capacity (available seat miles), and traffic (revenue pas senger miles) as well as load factor. The load factor of 57.6 percent for March was the highest ever for the month. Executive Vice President W.R. Howard said, "We are particularly pleased that our growth in passengers has con tinued to be even greater than our growth in capacity. We are grow ing and profiting at a time when much of the rest of the airline industiy is reporting declining figures." Howard attributed the first- quarter growth to Piedmont's route expansion program, public acceptance of Piedmont's new air craft and services, and improved flying weather compared to the first quarter of 1980. Piedmont was virtually grounded for three days in early March a year ago. Passenger load factor for the first three months was 52.7 per cent, or 6.7 percentage points higher than a year ago. The first quarter is traditionally weakest for Piedmont. In 1980, the Compaiiy had a net loss of $5.1 million for that quarter a year ago. Financial data will not be available until late April for the first quarter of 1981, but Piedmont expects to substantially improve its financial performance of a year ago. Win 'Jtxj'll Wish \M2 Ftew Ev^rywi^ ^ P/Bomon r % President Tom Davis was treat ed to a surprise birthday party on March 20 given by employees of the Central Reservations Office. Following a tour of the office, Davis was guest of honor at a buffet catered by employees. Phyllis Highsmith (left), manager— reservations sales, and Agent Piedmont 's on-time performance is one of the best in the industry. One area deserving credit is Airline Operations Control Center, located in Winston Salem, ivhich keeps a close eye on the more than 500 flights which take off every day in Piedmont's system. The center follows each flight, recording any delays, and works with other employees when a problem occurs to ensure continued good on-time performance. AOCC employees are (I to rj Roland Yount. Frank Perry. Ira Everhart (standing), Jess Miller, and Douglas Shell. Piedmont to have world's largest 737 fleet Happy Birthday, Tom Davis! Elizabeth Church, presented Davis with a birthday card signed by each of the approxi mately 400 CRO employees. During a special ceremony, Davis awarded a plaque to Church who has recently been named the 1980 Agent of the Year from CRO. Piedmont has concluded agree ments with the Boeing Company for delivery of 18 additional B-737(200) aircraft in 1982 and 1983. The additions to Piedmont’s fleet, added to two aircraft already on order, will make Piedmont the operator of the world's largest B-737 fleet. Executive Vice President Bill Howard told the North Carolina Security Traders that the $250 million order for eight firm deliver ies and 10 options was the largest ever placed by Piedmont both in terms of units and dollar value. "This important commitment to Piedmont’s future," Howard said, “will give us the ability to absorb more growth in the major markets we have entered since deregula tion, and also to continue our pro gram of selective route expansion." By the end of 1983, as the result of this order. Piedmont will operate a total of 62 B-737’s. The B-737 has proved to be an ideal aircraft for Piedmont's route system. It has the range to link any two points on Piedmont’s system. and the flexibility to serve the me dium-sized communities so impor tant to Piedmont's growth. As of the end of March, Piedmont operated 40 B-737s, six B-727 trijets, and six YS-11 turboprops. on the inside General Aviation expands at Norfolk. Details, page 2. We're phlying to philly! Photographs, page 3. Nashville celebrates its first anniversary this month. Story, page 5. Picture yourself on a Hawaiian cruise or basking in the sun on Portugal's Algarve Coast. More dreamy vacations, page 6. People doing things and going places. See page 7 for what and where. For the record, page 8.

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