Newspapers / Piedmont Aviation Employee Newsletter / Feb. 1, 1985, edition 1 / Page 6
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6 Piedmont Above: Reservations agents in Winston Salem proudly show off their refurbishedjacilities. The $ I million renovation project brings our oldest and largest reservations facility up to standard with our other offices. Standing by one of the new "quad-style" work stations are (I tor) Roslyn Malone. Wilma Haynes (seated). Alton Pardue. Annie Howard, and Linda Earp. At right: Gary Blackburn (left). Janice Foster (seated), and Tom Ellington take a look at the computer control room/or our new reservations office in Dayton. Blackburn is manager of the facility and Ellington and Foster are assistant managers. The S3.3 million facility is scheduled to open next month. Members of the top flight crew of 1984 are (I tori Captain Ixirry Mullis. First Officer Jack Young, and Second Officer Jack Isham. PI pilots named best flight crew in '84 Tliree Piedmont pilots iiave received outstanding service awards I'rom the InternationciJ Air line I’assengers Association (lAPA) for tiieir superior professional skill and consideration of passenger comfort and safety. Captain L^rry Mullis, First Officer JacK Young, and Second Off icer Jack Isham, all based at ORFat the lime of the award, have been named the top tlight crew of 1984 from North and South Ameri ca by lAf’A. 'I'he crew was scheduled to lly from CLT to LGA on March 28 with weather conditions ranging from tornadoes in North Carolina to severe snowstorms in the north east. On board was veteran llier Stephen Medicus who later wrote the following to Piedmont and lAPA praising these pilots: Many airline crews I have foiind are not too concemedjor pas senger contort and safety and ivill willingly take the most direct route to a destination, even if it is through the center of a storm track. Blit Captain Mullis and his crew operated the flight brilliantly. They took great trouble to avoid any atmospheric turbulence along the route by superb navigational expertise, careful planning and repeated route and altitude adjustments at the first sign of rough weather. Throughout the llight. Captain Mullis kept the passengers informed, reassured and warned well in advance of bumpy weather. Because of his skill, this turned out to be almost non existent — in fact, quite snwoth and even enjoyable. We were all equally impressed at how skillfully the crew landed the Boein.g at La Guardia. amidst a severe snow squall, with blow ing snow on the runway and dangerous wind gusts of 40-50 miles at't hour. It wasjlawless landing, under the most difficult conditions. Many thanks to Captain Mullis and his crew — they set a stand ard of flight deck peij'ormance which serves as a model for the airline industry. Mullis has been with Piedmont for 17 years. Young, who has four years of service with Piedmont, is now a captain, based at CLT. Isham has recently been promoted to first officer, CLT. He has been with the airline two years. Capacity up 26%, Cargo rises 6.8% In Januar/ Piedmont’s traffic continued to grow during the month of January. We boarded 1,160,177 passen gers last month, an 18.1 percent increase over the 982,263 boarded in January 1984. Our revenue pas senger miles (RPMs) grew 23.7 per cent to 533.2 million compared to 431.1 million recorded in January 1984. Piedmont's capacity in January grew 26.2 percent over the same month a year ago, offering 1.13 bil lion available seat miles (ASMs) compared to 898.4 million in Janu ary 1984. The load factor for the month of January was 47.04 percent com pared to 47.98 percent in January 1984. Piedmont flew 6.8 percent more cargo ton miles in January than during the same month in 1984. Total cargo ton miles were 2.88 mil lion compared to 2.70 million ton miles the same month a year earlier. During January, Piedmont car ried 1.46 million ton miles of air freight, up 21.8 percent over Janu ary 1984. Air Express ton miles grew 6 percent to 46,294, and U.S. Mail ton miles declined 5.5 percent from 1,455,792 to 1,375,821.
Piedmont Aviation Employee Newsletter
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Feb. 1, 1985, edition 1
6
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