# Reason’s Greetings
This past 12 months has been a year of
dramatic challenges and almost superhu
man achievement on the part of each of the
22,000 Piedmont employees systemwide.
For the first time in the history of our in
dustry. an t airline which has been ac
quired has continued to
grow and prosper, all the
while planning for a
smooth integration of
the workforces, fieet
and operations
early in the com
CAK
• ALB*
ABE* AVL
• AHN* ATL'
ACY* AGS* BWI*
BKW* BGM*
BHM* BLF* BOS* BDR
• BQK* BUF* BTV* CMI •
CHS* CRW* CLT*
CHO* CHA* ORD* CVG •
CLE * CAE * CMH * DFW * DAN " '
• DAY* DAB* DEN* DTw* While much
ELM* EVV* FAY* FNT
FLO* FLL* Rsw* FWA* Fpo• oj man
agement’s attention has been devoted to
merger planning with our counterparts at
USAir, the people of Piedmont have con
tinued to meet or exceed all expectations.
You have accepted the delivery of and
smoothly put into service the world's first
Boeing 737-400jetliners. You have con
tinued without interruption the company's
string of more than 100 consecutive month
ly year-over-year increases in passenger
boardings.
Your efforts have resulted in our
flight operations generally meeting or
exceeding our own on-time goals, and
consistently ranking us above the in-
★
GNV* GHB* GRR* LWB •
GSO* PGV* GSP* HGR* MDT
* BDL * HKY * HHH * LAH * HTS * IND *
ITH* JAX* OAJ* AZO* MCI*
EYW* ISO* TYS* LAF* LAN* LEX*
LGW* ISP* LAX* SDF* LYH * MCN * MHH
* MSS* MLB* MEM* MIA* MSP* YUL *
MYR * APF* BNA* EWR * NAS
EWN* MSY* PHF* LGA *
JFK* ORF* ELH* OGS * MCO
• YOW* PNS* PHL* PHX* PIT* PLB
• POU * PVD * RDU • RIC • ROA * ROC *
RSD * RWI * STL * SAN * SBY * SFO *
SLK* SAV* SEA* SHD * SCE * SBN * SYR*
TLH* TPA* TOL* TCB • TTN * TRI *
UCA* DCA* ART* PBI • HPN *
AVP * ILM * INT * ORH *
CAK
• ALB • . ,
ABE • AVL dustry average m on-time
• AHN* ATL*
ACY • AGS • BWI
BKW* BGM*
BHM * BLF * BOS *
* BQK* BUF* BTV* CMI*
CHS * CRW * CLT *
CHO * CHA * ORD * CVG *
CLE * CAE * CMH * DFW * DAN
* DAY * DAB * DEN * DTW *
ELM* EVV* FAY* FNT
FLO * FLL * RSW * FWA * FPO *
GNV * GHB * GRR * LWB *
GSO * PGV * GSP * HGR * MDT
* BDL * HKY * HHH * lAH * HTS * IND
ITH* JAX* OAJ* AZO* MCI*
EYW * ISO * TYS * LAF * LAN * LEX *
LGW * ISP * LAX * SDF * LYH * MCN * MHH
* MSS * MLB * MEM * MIA * MSP * YUL *
MYR * APF * BNA * EWR * NAS
* EWN * MSY * PHF * LGA *
JFK * ORF * ELH * OGS * MCO
> YOW * PNS * PHL * PHX * PIT * PLB
POU * PVD * RDU * RIC * ROA * ROC *
RSD * RWI * STL * SAN * SBY * SFO *
SLK * SAV * SEA * SHD * SCE * SBN * SYR *
CAK TLH * TPA * TOL * TCB * TTN * TRI *
-AIR- UCA * DCA * ART * PBI * HPN *
AVP * ILM * INT * ORH *
ABE • AVL
performance.
You have made it possible for
BDR the company to continue to
successfully expand its ser
vices into new communi
ties, with
the addi
tion offlights
to Fort Myers
and Kansas
City, and the increase offrequencies in
markets throughout the system.
But most importantly, you have con
tinued to provide superior customer service
to our passengers as reflected in the
Department of Transportation's monthly ac
counting of customer complaints, where
Piedmont has consistently been among the
leaders in fewest complaints received.
That, of course, is what will translate into
Piedmont's strong flnancial performance for
1988.
As we look to the new year, we can be as
sured that the challenges we have sur
mounted in 1988 will be replaced by others
Just as exciting. I am equally as assured,
however, that the pride and professional
ism of Piedmont people will result in con
tinued growth and success as we create, in
the merger with USAir, the finest, strongest,
most customer-oriented airline in the na
tion—if not the world.
I am proud of the employee group I was
privileged to be responsible for as your
president.
Thanks for all your efforts in the year Just
past. And my very best wishes for the hap
piest holiday season ever and a satisfy
ing and prosperous 1989for each of
you and your families.
Tbm Schick
President and
Chief Operating Officer
• AHN • ATL •
ACY • AGS • BWI •
BKW» BGM*
BHM • BLF • BOS • BDR
• BQK • BUF • BTV • CMI •
CHS • CRW • CLT •
CHO • CHA • ORD • CVG •
CLE • CAE • CMH • DFW • DAN
• DAY • DAB • DEN • DTW •
ELM • EVV • FAY • FNT
• FLO • FLL • RSW • FWA • FPO •
GNV • GHB • GRR • LWB •
GSO • PGV • GSP • HGR • MDT
• BDL • HKY • HHH • lAH • HTS • IND •
ITH • JAX • OAJ • AZO • MCI •
EYW • ISO • TYS • LAF • LAN • LEX •
LGW • ISP • LAX • SDF • LYH • MCN • MHH
• MSS • MLB • MEM • MIA • MSP • YUL •
MYR • APF • BNA • EWR • NAS
• EWN • MSY • PHF • LGA •
JFK • ORF • ELH • OGS • MCO
• YOW • PNS • PHL • PHX • PIT • PLB
• POU • PVD • RDU • RIC • ROA • ROC •
RSD • RWI • STL • SAN • SBY • SFO •
SLK • SAV • SEA • SHD • SCE • SBN • SYR
TLH • TPA • TOL • TCB • TTN • TRI •
UCA • DCA • ART • PBI • HPN •
AVP • ILM • INT • ORH •
Fkdmonitor
Decanber 1988
CAK
• ALB •
ABE • AVL
• AHN • ATL •
ACY • AGS • BWI •
BKW • BGM •
BHM • BLF • BOS • BDR
• BQK • BUF • BTV • CMI •
CHS • CRW • CLT •
CHO • CHA • ORD • CVG •
CLE • CAE • CMH • DFW • DAN
• DAY • DAB • DEN • DTW •
ELM • EVV • FAY • FNT
FLO • FLL • RSW • FWA • FPO •
GNV • GHB • GRR • LWB •
GSO • PGV • GSP • HGR • MDT
BDL • HKY • HHH • lAH • HTS • IND •
ITH • JAX • OAJ • AZO • MCI •
EYW • ISO • TYS • LAF • LAN • LEX •
LGW • ISP • LAX • SDF • LYH • MCN • MHH
MSS • MLB • MEM • MIA • MSP • YUL •
MYR • APF • BNA • EWR • NAS
• EWN • MSY • PHF • LGA •
JFK • ORF • ELH • OGS • MCO
• YOW • PNS • PHL • PHX • PIT • PLB
POU • PVD • RDU • RIC • ROA • ROC •
RSD • RWI • STL • SAN • SBY • SFO •
SLK • SAV • SEA • SHD • SCE • SBN • SYR •
TLH • TPA • TOL • TCB • TTN • TRI
UCA • DCA • ART • PBI • HPN •
AVP • ILM • INT • ORH •