North Carolina Newspapers

    PIEDMONT AIRLINES
Winston-Salem, North Carolina
WEEKLY TRAFFIC imORANDUM #20 December 6. 194B c.
1. DELAYS - Below is a copy of our System Delay Report for December 1, 1948.
Trip
Station
Plane
Length of Delay
Cause
10-1
TRI
978
0:05
LCL Psgr
15-1
IMN
384
0:19
Mail
30-1
LYH
390
0:03
LCL Psgr
21-1
RDU
282
0:04
LCL Psgr
16-1
CVG
282
0:05
Conn. Psgr
16-1
INT
282
0:05
CKC Radio
A 41-minute delay for the entire system and only 5 minutes charged to Maintenance.
Although this is an excellent start for the first day of a new month, I want to
call your attention to the outstanding maintenance record and the fact that there
would have been only a 5-minute delay had we gotten our passengers and mail out on
time. Now I realize that passenger delays are sometimes justifiable, but you fellows
in the stations can do a lot towards keeping this type of delay to a minimvmi. We
have virtually no way of making up a delay no matter how short. Our schedules just
aren't figured that way. Sure we want to carry as mny passengers as possible as
long as it is practicable; but we must use extreme care in holding when not absolutely
necessary.
(1) Be sure your passengers are advised to be at the airport 10 minutes
before scheduled departure,
(2) Be sure your passengers are kept properly advised in case of late
operation,
(3) Be sure to keep the airport transportation company properly advised
at all times.
(4) Last but of no less importance, be sure that you have planned your
work well so as to have as much work finished before the passenger(s)
have reached the airport ticket counter as possible.
Gentlemen, it is of utmost importance that we keep passenger delays to a minimum. It
is my desire to stay away from laying down a set of rules as to whether or not we
shall continue to hold for late LCL or connecting passengers. No rule can be fair to
all concerned. Let's see v/hat we can do about this.
2. NATIONAL AIRLINES INCREASE IN FARES - National has filed for a slight increase in
fares effective December 10, 1948. Tariff revisions should reach you before that date.
3. RETURNING LOST ARTICLES - When returning lost or misplaced articles to Lost and Found
or forwarding to other stations, be sure to pack them seciirely in a box and mark
destimtion clearly. It has been found from past experience that items not handled
in t his manner very often fail to reach destination. This has already cost us money.
I realize that the packing is quite a bother but it is certainly worthwhile in the end.
    

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