PIEDMONT AIRLINES
Winston-oalem, North Carolina
TRAFFIC tlEI^IORANDUM #38 September 13. 1949
lo LETTER OF CQMi^ltiiNDHTIOH - "ie should all be
especially proud of this ones
"SH£!-i^«CAH LIFE INSURANCE C0„, INC,
Roanoke^ Virginia
203-204 First National Bank Bldg^
Covingtonj Kyo
Hal M„ Ricketts, General Agent
S/23/49
Mr, To Ho Davis^ President
Piedmont Airlines
Winston-'^alenij N.C„
Dear Mro Davis s
Within the past ten days I had occasion to
go to Roanoke to attend the dedication of
the Shenandoah's new Horae Office Building,
along with :ne for the ride v/as one of our
gi'andsons, llichael a good sailor who m.ll
not be eight until Armistice Day.
',ie rnade the round trip the same day and
arrived home in the best of order and
spirits, thanks to Piedmonto The real pur
pose of this letter is to give credit where
it is due. namely; to Gap-t Hutchison^ his
Go~Pilot (whose name unforbunately I do not
remember) j, Cap't, Mallottj First Officer
Jo Wo Karper and the Purser ToGo Bachan (he
is a good salesman)„
PAX Service Cards - Although no special
contests nor awards have been in the offer
ing for those responsible for the issuance
of the greatest number of Air Credit Cards,
it has been quite interesting to vatch the
applications come through and surprising to
note the leaders» I feel sure that all of
you will be interested to iaiow that the
standing to date is as follows:
Tom Hogue —
TRI
117
■“"C. E, Hicks —
SDF
80
■“'H. L. Dickens ~
ORF
39
PASSENGER SER^IG
E DS^ARTIIENT
74
(licGee and rfill
ard)
Johnny Lewis —
INT
36
Harold Gibson -
GSO
32
■"‘Norm Arnold -
27
Bill Clark
Am
19
Jim Borst -
CLT
15
■"Go Jo Perkins on
of Duke —
10
'--L. D. HcDonald-
C\?G
6
■“;^Les Ballard
CLT
3
have been flying
pleasure to say that
Despite the fact that
for many years, it is
Michael and I were recipients of as -oniform
co'ortesy at the 'lands of the gentlemen
mentioned as 1 have experienced, it was
surely of the sort to create good'nd.11 and
business. I'll say tne Good 'Jord for
Piedmont. With best v/ishes, I am,
Sincerelyjj
/s/ Hal H.Ricketts
Member Kenton County Air
port Board"
I am sure that a number of you Kirill recall
some of the difficulties vre had in cxir
various negotiations with the Greater
Cincinnati Airport, which is controlled by
the Kenton County Airport Board. D-aring
all these difficulties Mr.Rictetts was most
helpful and I am very glad to see that he
has been favorably impressed i«ath our air-
line serviceo
"'Traffic Men - /^Ballard vri.ll raake a lot better
showing in the future. As you know, he has
just recently moved to CLT„ Tom Hogue
certainly deserves a lot of credit for leading
the field. Hicks is doing a good job, too.
A lot of you fellows and especially the
traffic representatives might inquire as to
how these tvro fellows do it.
Another count \ri.ll be published in the near
future„
3o CHEtCK STUBS ~ Some confusion has arisen
mainly through misinterpretation of the
Traffic Manual Section explaining the pro
cedure for filling out checks, PAI Form A-514o
The check stub is causing the greatest amount
of concern.
On the lines
TKT - (enter the value of the ticket to be
refunded). In other words the value of the
ticket at the time it is presented for refund
and not the original value.
Station Managers, make sure that all person
nel understand this. If there are any
questions5 please let me know, as it is
important that this be corrected imirsediatelyo