PIEDMONT AIRLINES
Wins'tori-Sa.leEij North Carolina
TRAFFIC MB.^^QliANDUI4 NOo 44
JULY 14. 1950
lo THE DIFFEIiEMGE •" One of our stations
receritly received a short letter from a
passenger asking fcr a refimd on an 'uniised
pcr-Gicn of a ticket and then added the
follci'.rings "On this recent trip as on
other trips on the Piedm.cnt and other air^
line? we have besn constantly rend.nded of
the klndj ^romgt^ friendly and
service we have received \fhile
wi'-ih Piedmc;nt- as corapared with other air
lines, While other airlines get you there
they act as ttough it were a concession
on their part to do so. Keep up the good
work at Piediucnt.'' The underlined portion
is the difference„ I hope we never cut“
grow it«
2. FLIGHT CAKC-EIL.dlON I!jVGLVIKG MILITARY
GI^OU? dOVEJiKNTS -
0ns of the airlines has experienced a
flight cancellation involving a ndlitary
group routed by the Air Traffic Confererc-e
Military B-oreau. Re-routing was necessary
i.n ordei" to meet the designated time dead
line, Other complications set in and
.Jashington Military Headquarters began
inquiring of AIC Military B'oreau as to the
kdieraabouts of the group. The 3nreau wa.3
i^nablQ to give a satisfactory answer and
the si^uation becarr.e quite ejnbarrassi;ag„
Therefore 5 the station manager of the
station at which it DecaE© necessary to
delay or re-route a iDdlitaiy gr'oaf. will be
responsible for advising this office or
INTD by TT of the irr©giilarity, This is a
MST^ DONIT GET CAUGHT SHORTo
3o PRIORITY SYSTEM -As ad.vised by TT July
Yj-'so far there has been no priority sys
tem set up for PAI^ other than the ?ol““
lowing, 3hoiiId a Military Service or
f-rganizati.on make a request for sauie^
asic oheHk to please refer their request to
their UCA Headquarters, The Air Traffic
Conference Military Bureau is on duty
around the clock in the PENTAGCN» Sho'ald
you have any unusiial request or sitm-
tions that, cannot be handled in the above
routine Tiannar^ discuss it v/itb. your
Station ifenager and if he deems it ne--
cessar^^ he will contact this office or
INTD. (Suggest you read Rule 13(a) and
14(A)(1) effective July 8)»
4o TURl'fER AIRLINES ~ Ed Allender and his boys
teok over the ground handling of Turner
Airlines two turn-around flights at 3DF on
July lo From my findings the boys are
doing a good job too. You fellows might
take a look at THE LAKE CENTRAL ROUTE in
the Guide Page 281 current issue. Know
your product.
5“ CH'/J “ Negotiations are well along for AAL
to handle our operation at CHW at the time
tiie airlines move to the new terminal
building„ A firm date for the move seems
to be rather elusive« We started with
July 15 “■ now it is some time between the
20th and August 1. Walt Ryczek and his
beys are already earmarked for other stations
as soon as they can get away. Last part
added-to keep Mr. Turbiville from being
flooded ;d.th requests from you station
managers
E M 2 1 S S A L E S - It seems that
everyone along the line gets a bad case
of jitters each time we have heavy book
ings on a particular flight and in some
cases are failing to cancel reservations
even though there are definite indications
t;bat there will be no-shows. We have
d.iscussed this beforej but I want all of
you to please check your passengers for
definite^ whether the flight is running
hea''..‘y or not^ raake it a practice, and when
you find that a passenger is not 'goingj, ^
please cancel the space ini!nediately so
tLat it can be used,
ersellina or failing to cancel this
space is criminal. It is definitely
taking money away from your company.
Let's put all our efforts into this busi“
ness of getting the in_formation correct
the first time and be sure that your
passengers understand the time, and date
that his trip is to leave.
LWGgza