The Compass Friday, December 5, 1997 7 A Special Compass Report: Administrators face variety of ciiallenges in effort to attract and retain students Some students have also expressed disappointement at the inability of administrators and or recruiters to deliver on promises they have made. by Angela Bumis When Chancellor Mickey L. Biimim took office last year, he made no secret what the first priority of his new ad ministration would be—to reverse the downward spiraling enrollment. Burnim's aggressive approach to re verse the trend and attract more stu dents certainly paid off this year. In the fall of 1996, the University recruited 556 new and transfer students—the highest number since 1993. But although ECSU has won a sig nificant battle, much more needs to be accomplished before the Chancellor can achieve his goal of a 3,500-student cam pus by the millennium. Moreover, the campus is already feel ing the effects of the last year's decline in enrollment. Since the state legisla ture appropriates money to campuses based on their enrollment less students means less money for the University to operate. Last year's shortfall resulted in $860,000 cut from the University's op erating budget, most of it from the Aca demic Affairs division, according to Chancellor Mickey L. Burnim. "This means less money for photo copying, less money for materials for faculty members to use in preparing things for classes, less money for fac ulty members to go to professional meetings to read papers or have pa pers read," said Bumim. The budget shortfall also meant the University had to eliminate seven fac ulty positions. "This means students that would have normally taken classes from those instructors are either in larger classes or sections. Or the classes weren't offered at all." Larger classes can also often mean that professors have less time and en ergy to devote to students, which fur ther erodes the quality of education. What are the causes of ECSU's en rollment decline? Part of the problem can be attributed to demographics. UNC system officials say there are fewer students graduating from high school, and that many campuses must compete with other universities for a small overall pool of students. Bumim said the University needs to do a better job of marketing. "There are things the University could have done in the past to attract more students," he said. This includes more effective advertising, to "let people know what we have to offer." Still another factor in overall declin ing enrollment is retention. More than 300 students, about 15 percent of the campus, left the school last year. However, ECSU's retention rate still exceeds the average rate of the entire UNC-system. The first year retention rate for all students wittiin the system was 80.5 percent, according to Worthington. According to a sophomore survey of all 16 schools in the UNC system, a relatively high number of students were less than satisfied with the over all quality of instruction offered at ECSU. In 50 percent of the survey ques tions, ECSU was last or near the bot tom compared to other schools in the system. Only 37 percent of the sopho mores said they would choose ECSU again if given the opportunity. Most of the other universities scored much higher, near 70 percent. Burnim said that the University needs to do "better jobs of serving our students in the classroom and outside the classroom." The Chancellor and his staff have drawn up a list of areas to focus on— improving academic advisement and the overall treatment of students, streamlining registration, adding more updated textbooks to courses, and in troducing more technology in the class room. Burium has appointed a task force for retention to study what needs to be done to improve the likelihood that students will stay at ECSU. In the past, retention hasn't been the first priority, he said. Instead the Uni versity has focused more on trying to attract freshmen and transfer students. "The task force has the job of looking at data, figuring out what factors are causing people not to continue, and then maidng recommendations as to what the University can do to keep them," Burnim said. Why do students leave the Univer sity? Some students say they are leaving to take advantage of academic pro- k grams either not offered at ECSU, or which have more developed programs at other colleges—speech and commu nications, for example. Other students cite general disap pointment with their treatment or with the quality of instruction. Some stu dents may be transferring to larger, pre- dominantiy white institutioris. Nearly 30 percent of the 975 students who did not reenroll during the fall '97 season were white, according Nancy Lee, as sistant director of ECSU's Planning and Institutional Studies. Some students have also expressed disappointment at the inability of ad ministrators and or recruiters to de liver on promises they have made. "They said the Fine Arts Building was supposed to be built in 1994, and it is still not up," said ECSU senior Tiffany Newell. "That was one of the reasons why I came to ECSU." Bumim has said he will continue to emphasize marketing and public rela tions in an effort to attract new stu dents. Marsha McLean, Director of University Relations, is working hard to implement this plan, he said. "Everything Ms. McLean does is from a marketing angle," said Bumim, "whether it's the way the radio station broadcasts, or the kinds of things you read in the paper In addition we are very conscious of stories printed in lo cal papers." ECSU's counterpart. College of the Albemarle, a two year community col lege had enrollment increase of 2,080 this fall from 2,006 students enrolling in the fall of 1996. Jeff Zeigler, director of CO A's Public Relations and Communications, said COA's increased enrollment is due to its strong marketing and advertising strategies despite its tight budget. The college mns newspapers and radio ads a month before registration, said Zeigler. COA also mails a list of its class schedule to 65,000 homes direct two weeks before registration, he added. Ziegler suggested ECSU could boost enrollment by focusing more on the Incentive Scholarship Program. Although in the past, ECSU has not always been able to find students for all of the scholarships assigned, this year the program has awarded the larg est percentage of scholarships to stu dents in the last eight years, according to Dennis Brown, director of the pro gram. The University awarded incentive scholarships to 591 students, accord ing to Brown, and 274 were new re cipients. Only about "25 or 26" incen tive scholarships were not used. Brown said. Frank G. Scoti photo Viking fans pose with KRS-1 while waiting for autographs after the Homecoming Concert.

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