J
WHAT IS A CUSTOMER? |
A CUSTOMER is the most important person ever |
in this office ... in person or by mail. [
A CUSTOMER is not dependent on us .. we are |
dependent on him |
A CUSTOMER is not an interruption of our work |
• • . he is the purpose of it. We are not doing him j
a favor by serving him ... he is doing us a favor =
by giving us an opportunity to do so. |
A CUSTOMER is not an outsider to our business !
• he is a part of it. !
A CUSTOMER is not a cold statistic ... he is a I
flesh-and-blood human being with feelings and |
emotions like your own, and with biases and pre- |
judices. I
A CUSTOMER is not someone to argue or match |
wits with. Nobody ever won an argimient with a j
customer. i
A CUSTOMER is a person who brings us his !
wants. It is our job to handle them profitably to j
him and to ourselves. . !
—Courtesy of L&N Magazine )
Unusual Birthday Celebration
Berry Enjoys Home Workshop
A happy hobbyist is W. A. Berry, second hand-finisher in
Napping Dept, at the Finishing Mill. Mr. Berry, who has
^0 years of continuous service at the Finishing Mill, has two
favorite outside interests which give him much pleasure —
^oodwork and checkers. The workshop at the rear of his
on Union Road, Spray, is equipped with a jig saw,
^'‘iner, sander, and other woodworking equipment.
Since he built the shop four years ago, he has made win
dow cornices, tables, magazine racks, book troughs, flower
stands, whatnots and various ornaments.
A checker expert. Mr. Berry sometimes spends the eve-
in his shop studying up on the game or reading books on
''^'oodwork and carpentry. In picture above, he is shown with
^ daughter, Priscilla, a student at LeaksviUe-Spray Junior
^gh school. Priscilla does most of the painting and the clean-
Work and occasionally operates the jig saw.
"Monday, march 2, 1953
The picture above was taken at a birthday party for Mrs.
M. W. Hayden January 24, which was attended by her five
sisters. Following a custom of several years, the sisters meet
at the home of the one who has a birthday, each sister bring
ing food and presents for the honoree. The six sisters are
daughters of the late Mr. and Mrs. E. J. Thomerson of Preston,
Va.
Seated left to right are Mrs. W. R. Aaron, whose husband
is a retired employee of the Woolen Mill; Mrs. Hayden whose
husband is master mechanic at the Finishing Mill with 39
years of continuous service; and Mrs. Stover L. Winn, whose
husband is a loomfixer at the Sheeting Mill with over 45
years of continuous service.
Standing are Mrs. Ira Litaker, whose husband is a retired
employee of the Bedspread Mill; Mrs. C. L. Hodges, of Ridge
way, mother of Leonard Hodges, assistant foreman of the
Blanket Cotton Carding Department; and Mrs. R. L. Carter
of Martinsville.
Mesdames Hayden, Winn and Litaker are all former em
ployees of the Company, principally in the Nantucket Mill.
Mrs. Aaron is employed in the Bleachery Sewing Department.
HAND TOOLS - USE THEM PROPERLY AND AVOID ACCIDENTS
Only use tools that are in good
condition.
Carry tools properly.
'n '
Use proper type of tool for the job.
When working with electricity, «
to preve
Use proper size tool for the job.
se tools with insulated handles
nt shock.