Newspapers / The Fieldcrest Mill Whistle … / Sept. 7, 1970, edition 1 / Page 3
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Communications Vital To Company the fast-moving world of business, adequate communications system is lj*®®tial to successful operation of any S® company. Telephone companies, ®ahzing the importance of the volume Oiler Dieet that large industries provide, 3 number of services designed to It . 'otnui' our the specific needs of business the job of Carl Spain, Fieldcrest’s oinications manager, to coordinate sgj, !"®I®Phone system with the available and get the best service for the y n'^oney. rj^ 'lo this he has access to a wide Vs ®®rvices, including WATS, ,tie- foreign exchange lines, TWX and ‘%ak. .iVide (WATS) is divided into in-WATS lo,^,j°^I^-WATS. An out-WATS line al- Ve number of calls to be What’s WATS? he /vl; ^I'oa telecommunications serv ant tee l"'Ithin a certain area for a fixed ■ '-’nly and calls can be made only Pej. ^tily one call at a time can be made is V,'® Ilae territory for which the line ^I^tirchased. are divided into bands; * cn North Carolina and band TefjJ^I'*'Ising South Carolina, Georgia, Virginia, West Virginia, Calls can originate within the of the band purchased and be liftp at a central point where the p ’•er: ' branch exchange (PBX) is ininates. ,_^‘'ivate given to what we commonly the “switchboard.” This *I®hb, the switching equipment and V ie St "otfds. oard which allows anyone with sion number to dial other ex- com- humbers within the same 'lo dial outside with a special either 'test our case in Eden). In Field- re are 14 locations with switch- j, , Private Lines lines are lines which we rent 'he telephone company for the ^te of our company or people who ; I^g our company. These are di- 'bto two categories: tie-lines and exchange (FX) lines. connect switchboards in two '-VilllCL.b i3VVlLV^llUUCllU& 111 LWU ^t^ ybt locations. For example, there ®'lines connecting the General Nldai ®"htchbbard with Smithfield, y®> Forest City, Columbus, Ga., V Orjr on/^ TYionvT’ /v+V»z^r»c? ‘Olj j. Delaware and Washington, PtogJ ®nch band thereafter takes in (tkg ®®®ively more states with band 6 covering the entire United VsV I'l'o exception of Hawaii, ® and North Carolina. Of Company pays for a specific band ■ and can then make calls I'hat band and also within those lower, with the exception of lately^ ''^hich must be purchased sepa- is the reverse of out- C' '^k, and many others. Fieldcrest I^AY, SEPTEMBER 7, 1970 Carl Spain, Fieldcrest communications manager, points out switchboard locations on a large map of the United States in his office. has 30 such lines in the organization and plans to expand use of this serv ice over the next couple of years. A foreign exchange line allows a per son to dial a number in one location and get a local dial tone in a distant city. An employee wanting to call a local New York City number from Eden can dial a code, wait for the New York dial tone and then dial the New York number. The Eden switchboard can also be reached from New York by dialing the code. FX lines are used when the vol ume of calls between one city and the local company location is great enough to make their use financially advant ageous. There are presently 13 FX lines at various locations within the Field crest organization. TWX and Telpak Teletypewriter exchange service (TWX) is designed to fill the gap be tween sending a letter and talking on the phone. The teletype machine can print out 100 words per minute at a minimal cost. For example, the cost of a 100-word message from New York to Los Angeles is $.77. There are 21 TWX machines in the Company. Telpak is basically a special billing arrangement with the telephone com pany which gives volume discounts to companies who have large requirements for telephone lines between two points. Mr. Spain estimates that approximately $3,000 per month is saved through the use of Telpak. “In choosing the communications fa cilities which our company will use,” says Mr. Spain, “we consider such fac tors as the type of service desired, the Analysis of Eden area outgoing calls, done by Mr. Spain’s secretary, Juanita Stewart, provides Mr. Spain with data for a project determining need for any additional direct lines. facilities presently used, the alternatives available to us, and the expense or sav ings that can be expected. We work with over a dozen different telephone companies and our aim is to always pro vide Fieldcrest with the best service for the lowest cost.” Food for thought: When two people agree on everything, one of them is doing all the thinking. ^ si! God first of all made the creative people. From the chips left over he made the critics.
The Fieldcrest Mill Whistle (Spray, N.C.)
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Sept. 7, 1970, edition 1
3
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