4 ■ Morrisville and Preston Progress, Thursday, Sept. 25,1997 Triangle’s mass transit system includes Morrisville stop BY MARY BETH PHILLIPS A regional transit system is the talk of the town since the state legisla ture approved a transit bill on Aug. 21 that will give the Triangle Transit Authority access to more funding. TEA officials say the new bill will ensure that phase I of the proposed rail system will be operating within five to eight years. At the Morrisville Chamber of Commerce’s Issues and Eggs break fast on Sept. 12, Congressman David Price fielded questions about traffic problems and solutions, and responded by touting the virtues of a regional rail system for the Triangle. “The transit prospect actually offers to relieve some of the pres sure,” Price said. “We’re not ideally suited to transit, the way we live and travel around here. On the other hand, we have some things going for us, I think. This railroad corridor is almost ideally situated for transit, and vastly reduces the cost of putting a system in place. The right . of ways are remarkably wide so it permits the laying of parallel rails .. , in terms of the cost and feasibility of this system.” Price cautioned, “For it to work out, all the local people have to be part of it, the cooperation is going to have to be very tight. “We can’t dither about it forever. If we’re going to have it, even in the next decade, we’ve got to start now... I think we’ll regret it if we don’t make that start and coordinate on a region-wide basis,” he said. Carl Morris of ICC mentioned a system in Los Angeles where park- and-ride lots were set up and includ ed nodes of dry cleaners, day care centers, florists, and other services. “It’s been amazing the response of passengers; it’s actually encourag ing people to use the transporta tion,” he said. George Alexiou, a consultant who worked on the plan for the TEA, told the group at the breakfast that such nodes are “an integral part of the regional rail, to allow local officials and planners to come up with the appropriate land use. That’s essen tial to make this system work.” Scott Beerman, planning board chairman and also outgoing presi dent of the chamber, expressed con cern that there was not enough con sideration given to developing the land in that way. Site plans for the two adjacent parcels have already been approved as apartment com plexes. Beerman said later, “I’m glad that The easier you make the facility to use, the ■e it will be used. If they can walk dow the rail stop, obviously they’ll use it. ’ —Leisa Powell, Morrisville Planning Director existing NCRR and CSX rail corri dors, and 16 stops, from North more it will be used. If they can walk down to Raieigh through downtown Raicigh, iL will j _ the State Fairgrounds, through Cary, Morrisville and the Research Triangle and ending at Duke Medical Center in Durham. Some of the existing rail may be used, but usually the TTA will have addition al parallel track laid. Amtrak and freight trains will continue to oper ate in the corridors as well. The cost of the new system is estimated at $238 million. The consulting firm Parsons Brinckerhoff Quade & Douglas, Inc., in association with three other firms and TTA, drew up the plan which was adopted by TTA on Oct. 25, 1995. At the Morrisville stop, tentative plans are to run a shuttle both east and west of N.C. 54 to nearby Weston businesses and businesses in the Morrisville Parkway area. A shuttle is also proposed to the Raleigh-Durham Airport. “We are supportive of regional rail system,” said Leisa Powell, Moirisville Planning Director. “It’s always best to locate rail stops near concentrated areas of higher density we’re putting high density there, but 1 was frustrated by the town’s lack of consideration for that concentrat ed retail, nodal system, in a well- thought-out manner, with room for park and ride.” The Morrisville stop is proposed to be along the southeast side of Morrisville Parkway near Preston and next to the rail corridor. Environmental studies must be com pleted before final sites are chosen. The apartment complexes create an “ideal setting,” said Juanita Shearer-Swink, senior transporta tion planner with the Triangle Transit Authority. “Having residences within walking distance of the train station is an ideal setting,” she said. She said there will be other sta tions to provide the “park-and-ride” situation. The state bill, which was spon sored by Rep. David Miner of Wake County, Ed McMahan of Mecklenburg County and Howard Hunter of Northampton County, and introduced in the Senate by Wib Gulley, gives local governments additional funding options. Locally, it will allow the three Triangle boards of county commis sioners (Wake, Durham, and Orange) to levy a 5 percent tax on rental cars, which will provide the matching funds for the federal and state grants that will allow phase 1 to be built. The TTA already receives a $5 levy on vehicles registered in the three-county area. That funding is used for the TEA bus and van sys tems now in operation. Phase I of the regional rail plan includes 34 miles of rail laid within development. That's where people live. The easier you make the facility to use, the more it will be used. If they can walk down to the rail stop, obvi ously they’ll use it.” Ms. Powell is looking forward to the system relieving traffic prob lems. “If it’s used efficiently and substantially, it will relieve conges tion particularly along 54 and Davis Drive, which are obviously clogged now. If someone is living on Crabtree Crossing Parkway, and work at Southport, and are able to take a shuttle there—if 10 people are able to ride that shuttle as opposed to 10 separate vehicles, it’s that much better.” Phase II of the regional rail system will extend rails from Durham to Chapel Hill and from N.C. 54 to the Raleigh-Durham Airport. These rails will not fall in existing rail cor ridors, and will involve reserving rights of way. A major investment study is going on now to determine the best alternatives for extension of those rails. Future phases will extend rails to outlying towns such as Fuquay- Varina, Zebulon, and Hillsborough. In 1, thrSopSalionis going^to ^B^iman said later, “I’m glad that situation. includes 34 miles of rail laid with cable survey, customers say rates too high s of a May 1997 survey by a their problem. or very important to a community, percent'of respondents) subscribe Results of a May 1997 survey by a consultant with the Triangle J Council of Governments show that Morrisville residents are more unhappy than happy with their cable service. Thirty-four percent of subscribers said their primary concern about cable service was “high cable rates.” Fifty-eight percent of non-sub scribers cited high cable rates as the reason they do not subscribe to cable. Fifty-six percent of cable sub scribers said they would switch to a competing cable company if it offered similar rates and program ming options. Sixteen percent said they plan to cancel their cable service within the next 12 months and buy a satellite dish and 36 percent said they might cancel their service in favor of satel lite programming within the next 12 months. Fifty-six percent of subscribers said their most recently reported problem was a service outage, while 27 percent reported problems with picture or sound quality. In written comments, 23 sub scribers complained about high cable rates, 21 complained about picture quality or reception, six complained about frequent outages, and two complained about lack of competition among cable compa nies. Fifty-eight percent of subscribers said they waited on the telephone longer than 30 seconds before they were able to discuss their cable ser vice problem with a customer ser vice representative, and 42 percent said they waited more than 30 sec onds to discuss a repair problem with a customer service rep. Only four percent of customers in each case had the phone answered in less than 30 seconds, while 26 per cent and 43 percent respectively said no call was made. Twenty-nine percent of sub scribers said the cable company took more than 24 hours to resolve their problem. Fifty-five percent said they were satisfied or very satisfied with the way the company solved their most recent problem, and 54 percent said Time Warner’s customer service agents were helpful or very helpful in resolving their cable problems. Installation services received the highest grade when compared with other cable services, and cable rates received the lowest quality grade when compared with other cable services. Seventy-nine percent said the town should continue to regulate the cable company. Subscribers are dissatisfied with having to pay for unwanted chan nels in order to receive channels they enjoy, i.e., having to purchase a four-channel package to receive one channel. Fifteen subscribers want more sports programming; 14 want less home shopping; 14 want the history channel; 10 want less programs fea turing sex, violence and bad lan guage; nine want less MTV; six want more family-oriented pro grams; five want a Spanish language channel; five want more Christian or religious programming; four want country television programming; four want less BET; and one person each wants VH-1, the golf channel and the cartoon network. Thirty-four percent of subscribers said basic cable service is a good value for the price paid, while 50 nercent said basic cable was a poor value. Forty-four percent of subscribers said they might purchase on- demand movies, sports events, and other programs, if available and rea sonably priced. Twenty-nine percent of sub scribers said they might purchase Internet service over the cable sys tem. Thirty-one percent are connect ed to the Internet now through a computer. Sixty-seven percent of subscribers said local programming is important Gunter named resident adviser Jason Gunter of Morrisville, a junior majoring in sports manage ment at Guilford College will serve as a resident adviser in Bryan Hall for the 1997-98 school year. Gunter, son of Judy Ellis of Raleigh and Edward Gunter, is a graduate of Apex High School. As a resident adviser and a member of Guilford’s residential life staff. Get \our Grass Growing! • Hybrid Blends Of Fescue Grass Seed & Sod • Premium Lawn Foods, Lime & Gypsum • Wheat Straw & Soil Conditioners Also Available: Pansy Plants • Mums • Flowering Cabbage • Late Blooming Perennials The Cary Gardey Center 467-4353 930 W. Chatham St. • Cary Hours: 8-6 M-F; 8-5 Sat.; 1-5 Sun. VISA I or very important to a community. Forty-eight percent said they are interested or very interested in watching locally produced programs about local government affairs, issues and events. Sixty-two percent said they would watch college tele- courses on the cable system if offered. Of 973 surveys mailed, 194 were returned to the town, a return rate of 19.9 percent, which is higher than for other surveys in the Triangle area. Of the 194 respondents, 158 (or 81 percent'of respondents) subscribe to cable service, 18 were previous sub scribers, and 18 were never sub scribers. Time Warner estimates about 616 people subscribe to Time Warner Cable within the town. There are approximately 990 households with in the town. The survey was conducted by Robert F. Sepe, Information Access, City of Raleigh, a Triangle J Council of Governments Consultant. —BY MARY BETH PHILLIPS SOUTHERN STUMP “EXPRESS” • Tree & Stump Removal • Topping - Shaping - Shearing • Brush Removal (Hourly Rates) • Same Day Service ' Residential & Commercial Tree Service Fully Insured ^ (919)552-1156 j Pager (919) 839-2546 ♦. 8625 Mt. Pleasant Ch. Rd. Willow Spring, N.C. 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