SSBy Roy Thompson Jr. — Small Businesses News & Views Planning Advertising Budget A small business owner who wants to take advantage of the benefits of advertising will not have the same advertising budget as giant companies do, neverthe less, planning for advertising will follow the same initial procedures whether the ad budget is $1,000 or $100,000. An advertising budget doesn't have to be expensive to succeed. The small advertiser can take heart from the knowedge that some of the nation's corporate giants started their advertising ventures with very modest bud gets. For example. Proctor and Gamble spent $11,500 their first year in business, Campbell Soup’s spent $4,000, Borden, $500. and Wrigley’s Gum $30. With advertis mg aoiiars as witn an expendi ture, it’s not how much is spent, but how well the money is used The first step in creating an advertising program is to tho roughly assess your business, its products, services, and its com petitors. The results can be sur prising says a successful adver tising consulting firm. “One owner of a women's wear shop consi dered her merchandise to be in the moderate price range. However, because her advertising concen trated on prices and didn't men tion quality the public thought of her shop as a cut-rate place.'’ When she started emphasizing quality and stylishness in her ads, she developed a whole new set of customers. Most advertising experts recom mend that new advertisers start by developing a customer profile. For example, a retailer would ask: What kind of people buy from me? What are their annual incomes? How far away from the store do they live? What are their shopping habits? How do they perceive my products, store, or services? Answers to these questions can be obtained from different custom er records a business keeps -- order slips, charge account files, the list used to send direct mailings to favorite customers, and simply by observing customers. One straightforward approach is to develop a questionnaire for dis tribution directly to your custom ers. As one veteran advertising professional noted. “You wouldn’t believe the number of business people who have no concrete idea who their best customers are! When they start going over their customer-questionnaires, fre quently they’re amazed at the picture that emerges." cmue me nrm s customers nave been described, the business owner can begin to analyze the com pany's competitors. Some of the questions that can be asked are: Who are my main competitors in this trading area? What is my share of the market in relation to j the competition? Why would a customer choose my firm over the ' competition? What kind of adver- | tising does the competition do? How much do they spend on advertising? This analysis will help the owner define the company's advertising objectives. Specific goals will dif fer. but some typical objectives might be to: increase your store's traffic, acquaint customers with new products, promote special events like clearance sales or new store locations, to change the com pany's image, to keep the business name before the public, and to tell customers about special services available such as credit plans, free alterations, and delivery service "Head Your Holy Biblr and Pray To God Everyday"_ American Dry Cleaners & Laundry */2 «ff WITH THIS COUPON j ON DRYCLEANING ONLY | Expert Alteration# J We Work (hi Saturday* Too! 1806 N. Graham St. ! : Next to Hutchinson Shopping Ctr.) (next To City Bank{ For Local Schools WPCQ-TV The Q-36 Action News team and other employees of WPCQ-TV took to the courts this past season in an all out effort to help local schools raise some money for their school development funds. Both junior and senior high schools in Mecklenburg and sur rounding counties were host to the Q-36 players, otherwise known as the Q36ers, in a thirteen game season that managed to ring up considerably more dollars than points. With improvisational per formances trom the likes of Q36 Action News Anchors Bob Raiford and Amanda Davis, Sports casters Lou Tilley and Steve Moshier, a Weatherperson B.G. Metzler, the Q36ers somehow wound up the season with a no-win record. They rebounded from this drib bling scoreboard though, when admissions to all the games were tallied and they discovered that they helped generate a total of $4,500 for the thirteen schools. Maybe that's not a million dol lars. but it sure produced a mil lion smiles, and that’s what it's all about! Softball games are currently underway, featuring the now famous Q36ers playing volunteer fire departments, optimist clubs, chambers of commerce and any other non-profit groups that can organize a team. Their softball Plays Basketball? season will culminate in a friendly fisticuffs with Charlotte's Mayor Eddie Knox and members of the City Council at Crockett Park on August 3. preceeding the Charlotte O's regularly scheduled game SUBSCRIBE TO THE CHARLOTTE POST YOUR SUPPORT HELPS FAIRGROUNDS FLEA MARKET HWY. 21N-STATESVILLE RD. CHARLOTTE. N.C. THIS WEEKEND June 5, 6 & 7 Don t miss the South's largest and best Flea Market. See displays of fine antiques, glass, jewelry, coins, antiaue furniture, silver & more! Admission: $1. kids-12 & under FREE. Freeparkinc • Snack Bar May 30 Raindate June 6 Over 800 exhibitors Quarter Horse Race 7:00 p m.. $2.00 Adults; 6 and under free FRIDAY __*ATURDAY^ SUNDAY*"" 12-7 I 8-8 | 8-5 METROLINA FAIRGROUNDS Hwy.21 N-STATESVIUE ROAD » 596-4643 A wav ^ont^go Myrtle Beech Win A( Weekend Escape Listen To 1600 AM wav For Details