ELEVEN COMMANDMENTS
OF GOOD BUSINESS
A CUSTOMER
is the most important person in any business.
A CUSTOMER
is not dependent on us — we are dependent on him.
A CUSTOMER
is not an interruption of our work — he is the pur
pose of it.
A CUSTOMER
does us a favor when he calls — we are not doing
him a favor by serving him.
A CUSTOMER
is a part of our business — not an outsider.
A CUSTOMER
is not a cold statistic — he is a flesh and blood hu
man being with feelings and emotions like our own.
A CUSTOMER
is not someone to argue or match wits with.
A CUSTOMER
is a person who brings us his wants — it is our job
to fill those wants.
A CUSTOMER
is deserving of the. most courteous and attentive
treatment we can give him.
A CUSTOMER
is the fellow that makes it possible to pay your
salary whether you are a truck driver, plant em
ploye, office employe, salesman or manager.
A CUSTOMER
is the life-blood of this and every other business.
This Message Is Sponsored By
The Transylvania Times
In The Interest of Better Business Concepts