8 Tha Daily Ter tfeel Section A August 25, 1975
Dormitory snack bars
revamped over summer
ijj Si a I
by Art Elsenstadt
The slogan on the wall of the
Servomation-Mathias, Inc. campus office
reads, The finest in ethical food service.,,
While few people can be heard comparing
the campus food service's ethics to those of
Richard Nixon, most students have
complained on at least one occasion of bad
food, poor service and inadequate
Dick Patton, who has directed the Pine
Room, Chase Cafeteria and the Union
Snack Bar since last spring, said campus
diners w ill be getting a better deal this year.
"The people must realize that the whole
program is for them," Patton said recently.
"No one is trying to hustle them or rip them
off. That is a gross misinterpretation."
Apparently, the University administration
agrees with Patton, since it awarded
Servomation a continuing contract last
spring to operate the three UNC eating
outlets. Servomation is a Baltimore-based
institutional food service firm.
Under the terms of the contract,
Servomation must maintain specified levels
of food quality, service and cleanliness. If it
does so. the food service will remain here
indefinitely. Should it fall below these
standards, the University has the right to
cancel the contract.
Before this year, Servomation's contracts
were limited to a specific number of years.
Patton is planning several changes in the
company's campus operations, which he
says wili make the cafeterias better able to
serve the needs of campus residents.
The major change in the food service this
year is that Chase will be converted to a
buffet-style cafeteria, offering limited
seconds. The Pine Room will continue to
serve meals in a traditional cafeteria style
although a fast serving line will be added
during lunch. The Union Snack Bar will
continue to sell fast food fare.
"We'll simply have three different types of
eating establishments." Patton said. "If you
want asparagus, cauliflower, and pork loins,
go to the Pine Room. For hamburgers and
hot dogs, go to the Snack Bar. If you want to
eat a lot. go to Chase."
Students eating at Chase will not be able
to go back for seconds on milk or most
meats, nor will they be able to take food out
of the cafeteria as they have in the past.
"Milk is simply our most expensive
beverage, and we cannot give somebody
carved roast beef and let them come back
four times." Patton said. "The concept is to
let somebody who wants to eat a lot, get a lot
Actually, no one will get carved roast beef
even once in Chase. The South Campus
cafeteria will serve what Patton calls "a more
limited type of menu than the Pine Room."
Patton emphatically denied that this
means Chase will be serving worse food than
the Pine Room, but explained that Chase
would not carry the more expensive a la carte
items such as steak and cauliflower.
All three eating establishments will
operate on both a cash basis and on the pre
paid meal plans. These meal plans, which
UNC's three on-campus dining facilities
will operate on the following schedule this
THE PINE ROOM
7 a m .7 n m Rrealrfaet
Q-flfl a m I unrh 11 a m
1:30 p.m.; Dinner, 5-7 p.m.;
snacks available between
8:30 a.m.-6:30 p.m.
Lunch, 11 a.m.-1:30
Dinner, 5-7 p.m.
Home Football Saturdays only: 8 a.m.-1 p.m.
All other Saturdays, Sundays: closed
UNION SNACK BAR
Mon.-Fri.: 8 a.m.-11 p.m.
Home Football Saturdays only: 10:30 a.m.
All other Saturdays, Sundays: closed.
can be bought to cover three meals per day
either five or seven days per week, or for two
meals per day five times a week, will cost
about 10 per cent more this year than last.
Patton attributes the price rise to higher
costs for "food, labor, water, air and
everything." Even so, the plans can save the
regular cafeteria diner more money in the
long run than if he paid separately for each
In the Pine Room and the Snack Bar, the
plans allow the subscriber an allocation of
up to SI worth of food during breakfast,
$1.85 during lunch and $2.35 for dinner. If
the total cost of a meal exceeds these figures,
the student must pay the remainder in cash.
While the allocation for breakfast is
unchanged from last year, the lunch
allocation has been decreased by 15 cents
while that for dinner has increased by 35
"Ti e biggest complaint we got last year
was that people could not pick the high
priced items for dinner and get a full meal on
the meal plan," Patton said. "About 99 per
cent of the people will spend their
He also said most students did not use
their full $2 allocation for lunch last year.
Patton said he does not anticipate many
complaints over sanitation, since many ot
the standards to be maintained are set by the
firm's contract with the University. The
company's operation is monitored at
monthly meetings of the Food Service
Advisory committee, composed of students
and administrators and set up under the
UNC Office of Auxiliary Services.
James A. Branch, retired executive
director of UNC Auxiliary Services and
former chairperson of the food committee,
said, "Servomation has representatives at
the committee's meetings. If there is a clear
shortcoming, we call it to their attention. If
they fail to meet the requirements and don't
make an effort to correct them, we can cancel
Sanitation was a major issue when
Servomation's original five-year contract
with the University expired in 1974. The
food committee recommended the pact be
renewed for one year on a probationary
basis, requiring Servomation to upgrade
Branch said the stipulations included such
, provisions as having four entrees per meal
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133V2 E. Franklin St. next to NCND Plaza, above Fiddler's Green
942-8763 Hours: MJh, Fri 10-9 Tues, Wed. 8t Sat. 10-6
Dick Patton, campus director of
Servomation Mathias Inc.
and providing cleaning attendants in the
dining room during meals. The contract also
specified how often the building must be
This year, the committee was satisfied
with the firm's improvement. Dan Besse, a
student member of the committee, said, "I
don't believe there's anything new in the
contract that explicitly requires a given
improvement. We were expecting
continuing improvement last year, and we
However, Student Body President Bill
Bates, who must appoint two new student
members to the committee this fall, said he
think Servomation's continued presence on
campus is negotiable.
"We're looking for the best possible
service, whether it comes from Servomation
or not," Bates said. "If we felt they weren't
working out, we'd try to have them
Both the committee and Patton hope that
Chase, which has been losing money lor the
past several years, can break even this year.
The snack bar has shown profits
consistently, and the Pine Room turned a
profit last year for the first time since 1971,
mostly due to increased patronage.
"Basically, we play the numbers game,"
Patton said. "The mere boarders we have
eating here, the better we do."
Dormitory snack bars which were to have
been closed last spring because of their
financial losses were redesigned over the
summer to include both a manually
operated snack bar and vending machine
Last spring. Thomas Shetlcy, general
manager of the Student Stores, which
operates the snack bars, announced that the
snack bars in South Campus residence halls
would be closed because of inefficient
management and changes in students'
Vending machines were to replace snack
bars in Avery, Ehringhaus and Craigc
dormitories, while snack bars in Hinton
James and Morrison were to have their
The vending machine substitution was
opposed by students who said the vending
machines, operated by Triangle Coin
Caterers, were also inefficient and frequently
In response to the student opposition, a
new plan for the dormitory food service was
designed to include both vending machines
and snack bars.
The new snack bars are arranged so that
when the snack bar itself is closed at night,
the vending machines are still accessible to
students, Shetley said.
A Residence Hall Advisory Committee
has also been created to supervise the snack
bars to eliminate management inefficiencies.
The committee will be composed of resident
advisors. Associate Dean of Student Affairs
James Cansler, and Student Stores Assistant
Manager Martin Fried, in charge of snack
Meeting at least once a month, the
committee will provide feedback and
criticisms of the snack bars.
"If they're not getting good service, we
want to know about it, Shelley said.
Also under the new plans, only seniors and
graduate students will be hired as night
managers in the snack bars. Salaries for
student managers have also been increased.
Shetley said he hopes these changes will
lead to better management in the snack bars.
Last year Shetley said some night managers
were allowing other students to take
merchandise without paying for it.
A new addition to the campus this fall is
the "Pit Stop," an ice cream shop located in
the corner of the Student Stores building,
facing the Pit. The shop is decorated with a
race car motif and features a "make your
own" sundae service.
Scoop ice cream will also be sold in other
The first big test for freshmen
Beginning today, and lasting until
Wednesday, new arrivals at UNC will be
given one of their first tests in the rigors of
college life -registration. But despite the
myriad parts of the process such as those
listed above, registration is not as difficult as
it first seems.
Woollen Gym will be open from 7 a.m. to
5 p.m. today, Tuesday and Wednesday to
register freshmen, readmitted students,
transfer students and returning students not
To he admitted to the gym, students must
have an "Appointment to Register" card, a
completed "Permit to Register" form and an
application for a student ID. These cards
may be obtained from General College
Students should report to the gym at the
time indicated on "Application for
Registration" cards. Signs in the lobby will
guide students to the main gym floor, where
a general information card must be filled
In order to keep lines moving, officials ask
that students bring with them the names,
numbers and times of courses and sections
for which they wish to register.
Preregistered students can pick up their
schedules from 9 a.m. to 4:30 p.m., today.
Tuesday and Wednesday in the Union.
Entrances for schedule pick-up is through
the south door, upper level.
Students dissatisfied with their courses
have the opportunity to make changes
within the first two weeks of classes. A
faculty advisor must first sign a
"Recommendation for Course Change"
form, accompanied by the student's Drop
Add application. The blue registration
approval form must also be presented.
These forms should be taken to Woollen
Gym. Drop-add for preregistered students
closes at 4:30 p.m. Wednesday.
Regular schedule changes can be made
between Thursday. Aug. 28 and
Wednesday. Sept. 3. except during the
Labor Day break.
Some of the pressure of grades may be
alleviated by taking courses Pass Fail. Any
course may be taken Pass Fail with the
exceptions of English 1 and II. foreign
language requirements, math-science
requirements, the eight divisional electives.
required major courses and summer session
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What to wear to the village
Now that school is in. whether this is your first semester or your final year in
Chapel Hill, you'll begin to wonder "what to wear to the village." Something you
won't see coming at you every time you walk down the street. Come and choose
from our fine collection of ladies' and gentlemen's fall fashions. Our staff is
knowledgeable and we're anxious to serve you.
I CHAPEL HILL