August 1998 state , - 'iorrh ■- .'arolina Ra i e i 9 i VOLUME 5, ISSUE 12 PhilantbropvJoumal A nonprofit newspaper about the nonprofit community H A / OF NORTH CAROLINA Nonprofits need technology and training to keep up While technological innovation continues to revolutionize the private sector, nonprofits are struggling to catch up. One group is developing a national technology strategy for the sector. It hopes a coherent approach will help fun ders and nonprofits be successful in their use of technology. By Sean Bailey Why should nonprofits concern themselves with technology? After all, isn’t it enough that they already face a nearly crushing challenge to simply do more in their respective fields, everyday, often with less staff and resources than ever before? How can they afford not to, says Marshall Mayer, executive director of Desktop Assistance, a technology assistance nonprofit. “The private sector is completely reinventing itself,” Mayer says. “And those that recognize the importance of technology are racing ahead and those that are slow to catch on are at an extreme competitive disadvan tage.” Mayer says fewer than 200 people in the United States are helping non profits understand how technology can help them do more, faster, better and cheaper. Compared to the private sector, that number is woefully low “There’s not enough of it being TECHNOLOGY directed at the nonprofit sector,” he says. Mayer and a handful of other non profit technologists are working to rectify the situation. The group, with the support of Microsoft Corporation, Surdna Foundation, the Eugene and Agnes E. Meyer Foundation, and the David and Lucille Packard Foundation, is spearheading an effort to produce a “National Strategy for Nonprofit Technology.” The group hopes the plan, due out this December, become the basis for funders to put their doOars suc cessfully behind the right approach for upgrading the sector’s technology capacity. “We decided now is a very oppor tune time to work strategically and coUaboratively to figure out how to grow our field significantly,” he says. “So, over the next five years we’ll have 2,000, even 20,000 people, doing this.” Technology rising The timing seems right, if not overdue. It’s hard to ignore that the U.S. economy is evolving at a rapid pace, fueled by new technology The evolution of the personal computer from word-processing, secretarial appliance to high-powered manage ment tool affects nearly everyone in the workforce. But nonprofits have been slow to embrace technology Enmeshed in their own struggles to meet the expanded needs of their programs, technology hasn’t been a chief con sideration among nonprofits, until recently “Ten years ago, nonprofits didn’t buy technology,” Mayer says. “Now they buy it but they’re not ade quately budgeting for training, upgrading or special appUcations.” Rob Stuart, director of the Rockefeller Technology Project for the Rockefeller Family Fund, says even those nonprofits that buy tech- Look for TECHNOLOGY, page 18 Students as teachers Wake Forest students help nonprofits plug in A Wake Forest University program pairs faculty members and organi zations with undergraduate men tors, who will show them how to incorporate technology into their teaching and work. Bv Patty Courtright Winston-Salem Wake Forest University students are bringing their knowledge of com puters outside the classroom and into the community Ten students — mostly rising sophomores and juniors — are spending the summer helping non profit organizations find ways to expand their use of technology, with another 10 students doing the same for the corporate world. The internships are an expansion of the Student Technology AdvisoRS — or STARS — program, which was estabhshed last year through an anonymous donor as part of the university’s effort to put technology to w’ork in teaching and learning campnswide. Working one-on-one with facul ty members, technologically astute students help the profes sors develop creative uses of technology in the classroom. A $137,300 gift over three years from the Jessie Ball DuPont Fund of Jacksonville, Fla., has helped take the pro gram to communities around North Carolina through sum mer internships. The gift is funding five of the internships this summer. Jessica Woodard, a rising junior from Winston- Salem (seated), helps Lisa Holleman of Winston- Salem's Hospice understand what technology can do for the organization. eight next year and five in 2000, pro viding housing and travel allowances tor some students. The remain ing internships are funded through Wake Forest and an anonymous donor. “It it wasn’t for the gen erosity of donors, it would not be possible for a nonprofit like us to have a STARS intern,” says Lisa Holleman, director of community services for Winston-Salem/Forsjlh County. “We feel so fortunate to be part of the program. What Jessica, our STARS intern, has done tor us is phenomenal.” Jessica Woodard, a rising junior from Winston-Salem who wants to major in biology, has spent the past couple of months helping Hospice in Winston- Look for STARS, page 22 Self-Help gets $50 million grant By Emily Brewer Durham The Ford Foundation has ^en Durham-based Self-Help a $50 million grant to expand the nonprofit’s ability to help low- income families buy their first homes. The grant — the largest the foundation has given this decade — will be used to expand Self- Help’s operations throughout the United States. “We have learned in our work in North Carolina that there are a lot of hardworking, bill paying low-income and low-wealth peo ple who may not meet conven tional standards but have Look for HOMES, page 24 Product donations focus of giving High-tech firms slow to embrace philanthropy Despite criticism of meager charity by technology companies, they make sizable product donations. Some give cash. And a new foun dation in Silicon Valley encourages high-tech entrepreneurs to become philanthropists. By Emily Brewer The rap on the technology indus try is that it scrimps on charity In fact, while data on giving by the rapidly growing industry is hard to come by, the industry is generous in donating equipment, and some observers say it eventually will foUow in the footsteps of the nation’s long-time philanthrop ic giants. “They are a young indus try,” says Bill Reinhard, editor of Corporate Philanthropy Reports. “The most philan thropic industries out there have been around for a long time — some for a hundred years,” he says. “Computer companies over the past few years have been criticized for not giving enough,” he says, “but I’m not sure that it’s true that they’re not giving as much as "mh the success of the compa nies, the number of companies crop ping up each year and the individual wealth that’s been generated, more people are thinking about how they can give back to the community." Gib Myers Entrepreneur's Foundation other industries.” Total giving by technology compa nies in Silicon Valley grew 69 percent. from $29 miUion to $49 million in the years between 1994 and 1997, according to a survey released this year and spon sored in part by the Community Foundation SUicon Valley And a 1996 study by the Conference Board found that the computer and office-equip ment industry gave 2.6 percent of its U.S. pre-tax income to charity, a figure that research associate Audris Tillman says is “well-ahead of what other industries are giving.” Of the companies surveyed by the Conference Board, the average contribution by industry was 0.9 per cent of U.S. pre-tax income. But a hst of America’s 25 most gen erous companies that was published in the summer issue of American Benefactor, a New York-based maga zine, includes no computer companies. Computer companies such as Hewlett-Packard Co., Intel Corp., Sun Microsystems Inc. and Seagate Technology Inc. all made it onto the Fortune 200 hst — but not onto the list of generous givers. In compiling its list, American Benefactor took into account not only Look for GIVING, page 20 INSIDE Opinion 10 Grants & Gifts 21 In August 22 People 22 Professional Services..23 1 NONPROFITS 1 FOUNDATIONS 1 VOLUNTEERS 1 CORPORATE GIVING The nation's spirit requires Community colleges step up New Hampshire-based Charlotte organization offers greater civic involvement by their fundraising efforts Timberland encourages products to nonprofits at a Americans, say two studies. through foundations. employees to help their communities. fraction of their market value. Page 3 Page 6 “ Page 8 :iPage 12 FUNDRAISING Universities seek donations from individuals, hoping to take advantage of stock market boom. : Page 14