Newspapers / Piedmont Aviation Employee Newsletter / Feb. 1, 1986, edition 1 / Page 5
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Piedmont began service to Buffalo (BUF) on December 15 with two nonstop, round-trip flights daily to BWI. (Above) Dorsey Glover, from the gover nor of New York’s office, cuts the ribbon assisted by BUF Station Manager Chuck Hathaway and Captain Jack Vandelaar, BWI. (Left) On hand for the opening day are (1 to r) Agent Connie Price: Crockett Stanley, PI station trainer; and Supervisor Liz Beltrami. Brockway will be 5th To join Commuter system Another airline will join the Piedmont Coninuiter System this spring. Piedmont will start a new market ing program with Brockway Air on IVlarciT 15 that will give passengers on Broekway the benefits of last conneeting llights to destinations on oiir route system, and provide us with additional passengers at cities Brockway serves. Under the marketing program. Broekway will operate as a "Pied mont Commuter” carrier and will use the Piedmont Commuter insig nia and colors. There will be Joint marketing, advertising and sales promotions between the carriers, and we will also provide adminis trative support. In addition, we will provide all reservations services, sharing our two-letter reservations code with Broekway, and will in clude the airline in our llight schedule. Broekway will lly its current schedule until May. At that time, its routes will be adjusted to comple ment Piedmont's air scrviee. Broekway is a commuter carricr serving 23 destinations in five Northeastern states and the District of Columbia. The airline head quarters is in Burlington, VT. [irockway Airlines is a division of l5rockway Inc.. headquartered in Jacksonville, FL. In addition to the airline division, Brockway is a lead ing manufacturer ol glass, plastics and metal packaging. Broekway operates a lli'ct of five 44-seat Fokker i'27's, and eight Beechcraft 1900's that seat 19 |)as- sengers each. Destinations it serves include Albany, Binghamton, Bui- falo, Corning/Elmira, Iliiaea, Massena, New York's l,;iGuardia Air port. Ogdensburg, PlattslMirgh, Poughkeepsie, Rochester. Saranac Utke, Syracuse. Watertown and White Plains, NY: Boston, Martha's Vineyard and Nantucket, MA: Bur lington, VT; I’hiladelphia and Wilkes-Barre/Scranton, PA; Newark, NJ; and Washington, D,C. Other airlines currently part of the Piedmont Conunuter System include Britt. CCAir (formerly Sun- bird). Jetstream, and 'I'rans Air. Our presence in New York growing strong "I love New York” could well be Piedmont;'s slogan, for we’re now taking a large slice out of the Big Apple. While during the past sev eral years we've opened new hubs at DAY and BWI. vastly expanded our CLT opera tion, and most recently, taken Florida by storm, our operations at New York-area airports have expanded to the point where today we’re the third largest carrier in terms of departures. In fact, each day Pied mont, including Empire, offers New York (travelers a choice of 110 daily depar tures—that’s 10 percent of all our departures—and more than 12,400 seats daily in this marketplace. More than 700 people are employed at the three major New York airports—LXiA, EWR, and JFK—to handle our operations. To take care of this rapid expansion program, our facilities at EWR and LGA are undergoing major changes to accommodate the growing number of pas sengers we carry. LGA service Piedmont began flying to New York on November 15, 1966. Initial service was begun to LGA with five non stop round-trip flights daily linking ROA and LYH to the Big Apple. We contracted with Eastern for all our operations. In 1983, when we reached 13 departures, we gained our own facilities. Today we have 53 depar tures and more than 300 employees, including 40 in maintenance and avionics, as well as full ground sup port at this station. Bill Felt is station manager. "We have wanted to give our employees at LGA better facilities for a long time,” Leonard Martin, senior vice president-passenger ser vices, said, ‘‘and recently, we have been able to negotiate a contract with the Port Authority and American to enlarge and improve our areas. These improvements, which are being made over a three-year period, will enable our people to better serve our customers.” renovation The improvements in clude a complete renovation of our concourse in conjunc tion with American. The concourse will be widened and upgraded, and new loading bridges will be in stalled and other support areas improved. Security for the concourse will be relo cated, which will improve the flow of passengers. Our holdrooms will increase by 30 percent at the three gates from which we operate, and we will have almost 10,000 square feet when all work is completed. A Presidential Suite will open on the second level by late summer. "Our employees are very proud and very pleased with the completed facility we have today,” Felt said, “and we're looking forward to the additional expansion now in the planning stages,” Piedmont has served EWR since 1969 when service began to LYH, INT. AVL. and ATL. EWR was the first of Piedmont's stations to be served totally by B-737s. When the terminal was completed in 1973, we had two gates, then in 1981, gained two more. Today, we have nine gates and seven loading bridges and we along with United and East ern are the only carriers with full satellite operations. EWR growth When Frank Woodruff became station manager 11 years ago. Piedmont em ployed just 25 people at this station. There are now over 300 employees boarding an average of 105,000 passen gers each month. “Our facilities will soon rival those of all other car riers at Newark,” Martin said. “Our employees have done an excellent job han dling all aspects of service, and once all work is com pleted, I think they will be proud of their surroundings,” 'Fhe ticket counter at EWR has already been expanded and administrative offices relocated for better passen ger service. On our Con course A2 we operate from seven gates with loading bridges and have two other gates we'll equip with load ing bridges as our services increase. New York Helicop ter presently uses one of these gates. The holdrooms arc being completely renovated, and a Presidential Suite will be ready by late summer. 'I'he support area on the lower level is being renovated and enlarged by 50 percent Ibr employees in maintenance, avionics, Hight crews, and operations, and a new con veyor system is being installed for baggage han dling. All work will be com pleted by Thanksgiving. "Our employees are anx iously awaiting completion of the ])rojeet,” Woodrulf said. “They have been work ing under very tough condi tions in tight quarters. These new facilities will really brighten up our station.” Empire also serves JFK where Pan Am currently handles its operations. Empire has 43 employees at this station. facilities The Facilities Department is responsible for seeing that all work at both IXiA and EWR is com|)leted on sched ule. These people include Staff Vice President Bruce Parrish, Director Bob Baker, and supervisors Barry Smith and John Smith. Pal Eaton is the administrative assistant. “Our Facilities Depart ment is doing an excellent job upgrading our New York stations to equal that which we have at our other loca tions on the system.” Martin said. “We're pleased that we're now able to improve facili ties at these New York-area airports. Plans for these proj ects have been long in the works, and we’re glad that we’re finally able to get underway.” ^ 5 Our slice of the Big Apple February 15. 1986 # of daily departures # of seats daily Newark Piedmont* 53 6,540 Henson 4 60 Commuter** 2 38 LaGuardia Piedmont* 41 4,622 J.F. Kennedy Piedmont* 16 1,200 TOTAL 116 12,460 *lncludes Empire “Does not include Brockway Air which will Join the Piedmont Commuter System on March 15. Brockway serves both LGA and EWR.
Piedmont Aviation Employee Newsletter
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Feb. 1, 1986, edition 1
5
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