Newspapers / Piedmont Aviation Employee Newsletter / March 1, 1960, edition 1 / Page 1
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nt pieamoniTott VOLUME III, NO. 3 APACE WITH THE PACEMAKERS MARCH, 1960 Airline Has 12th Year Of Service To Public Piedmont Airlines, celebrated its twelfth anniversary of sched uled operation February 20. Em ployees of the company will be interested in the gains made by Piedmont during these past 12 years. , Piedmont flights n6w serve 53 cities in seven states and the District of , Columbia, almost -three times the number of cities served at the close of 1948. The fleet of eight F-27’s and 17 DC-3’s is quite a contrast to the one rented DC-3 Piedmont used to operate the first schedule in 1948. Passenger Growth Piedmont now transports as many, or more passengers in a month as it did the entire first year of operation. In 1948 it carried 39,370 passengers; in 1959 it carried 515,660. As an employ er, Piedmont has grown from 158 employees in 1948 to 1,140 in 1960. The rapid expansion of Pied mont readily can be seen in the following chronology of airline service additions: To Wilmington, Southern Pines, Charlotte, Tri Cities, Lex ington and Cincinnati Feb. 20, 1948; to New Bern, Raleigh-Dur- ham, Greensboro, Winston-Salem and Louisville March 6, 1948; to Danville and Roanoke April 16, 1948; To Charleston, Lynchburg, Richmond and Norfolk May 5, 1948; to Fayetteville September 25, 1949; to Newport News No- - vember 14, 1949; to Myrtle Beach May 14, 1950; to Beckley July 15, 1952; to Hickory and Knoxville August 25, 1952; to Kinston Sep tember 10, 1952; To Huntington and Ashland November 3, 1952; to London- Corbin October 1, 1953; to Blue- field-Princeton May 16, 1954; to Columbus and Parkersburg-Mar- ietta March 18, 1955; to Char lottesville and Washington Aug ust 17, 1955; and to Harrison- burg, Staunton and Waynesboro February 1, 1960. Total Sales Concept Outlined All Piedmont Personnel Feb. 10 Sessions Unite Efforts Of Stations and General Office s "REACH FOR THE SKY"- the sky of sales, that is—motions pert Hal Moser, secretary to F. P. “Abe" Lincoln and T. L. Martin. Hal was deputized a marshall by the Piedmonitor to round up the 1140 wanted Piedmont salesmen. Reward Program Hoaxes May End A bomb hoaxer could well be called America’s Public Nuisance Number One. These cranks have been taking advantage of the airlines in re cent years by calling, saying that there is a bomb aboard a plane and then disappearing into the woodwork. Every airline employee knows what happens when these calls occur. Planes are halted on the ramp, and even called back in Air Safety Record Encourages Reduction In Insurance Rates A vote of confidence in the safety of air travel was given recently when one of the largest companies in the airline passen ger insurance field, The Con tinental Casualty Company, an nounced it was increasing by 20 per cent the amount of indivi dual coverage it will write with out any increase in premium. Roy Tuchbreiter, chairman of the board for Continental, said the decision to increase their per unit liability without a compen sating hike in rate had been under consideration for several months and was not to be con sidered a gesture in connection with the series of .travel acci dents. “We have confidence in the safety of air travel today and in the future,” he said. “As pioneers in the writing of air travel in surance, of all kinds, we see no reason to alter our opinion that the record of safety will con tinue to improve over the years ahead as it has in the past.” As a result of Continental’s action, scheduled airline passen gers will be able to buy $15,000 insurance for the same 50 cents premium that now purchases $12,500. The maximum available will be increased corresponding ly from $62,500 to $75,000 at no change in cost—$2.50. The effect of the coverage in crease will be to lower the cost of the air travel policy by 16 and two-thirds per cent. The change will go into effect as soon as the company can make the necessary revisions in its forms and com plete the filing of its new poli cies with the various state in surance departments. flight. Passengers are unloaded, baggage and cargo is examined and then, some time later, the flight is sent out again. Expen.sive Delays Net result? Expensive delays, inconvenienced passengers and, of course, the hoaxer, learning of the chaos, gets his perverted reward. What can the employee do? He can help the FBI and the police trap these hoaxers. Here’s how: 1. Alert your co-workers. 2. Keep him talking to give more time to trace the call. Ask: Where is the bomb? Describe it. When will it go off? Where are you calling from now? Whom do you know on the flight? 3. Ask him to repeat, as if you had a bad connection. 4. Listen closely. Background noise may give clues; the voice may indicate age. 5. Take detailed notes. 6. As soon as possible, give your supervisor all details. 7. Give FBI and police your fullest cooperation.. Award Program The ATA initiated an award program in 1957 that pays cash to any airline man or woman who assists the authorities in the detection of a hoax. The check list is just a start ing point. Your ingenuity is the final determinant. So far, seven airline employees have received cash awards. Pee HOAXUS, Page Four A combined station, sales and operations meeting was held February 10 at Winston-Salem. The meeting, attended by more than 75 persons from all Piedmont Airlines stations and general offices, emphasized a total sales concept for the company. The theme for the meeting was “Wanted: 1140 Piedmont Sales men.” Reports from all depart ments reflected the coordination which makes all 1140 Piedmont employees salesmen for the com pany. Position Given President of the Company T. H. Davis welcomed the group assembled at the Hotel Robert E. Lee and outlined the present position of Piedmont in regard to sales and operations. He also reported on the new airline sub sidy standards which will be in fluenced in future business. (See separate story on this page.) Mr. Davis asked that all per sonnel present at the meeting emphasize to others in their par ticular departments or stations the importance of the Piedmont employee in the sales effoi’ts of the company. He called for the cooperation of all people asso ciated with the company and the utilization of efforts in getting more people to fly Piedmont. To Provide Seat H. K. Saunders, vice president, operations, outlined the opera tions department’s responsibility for providing “a safe seat at the lowest possible cost.” He re ported on the FAA safety pro gram and on the current studies being made in regard to on-time operations, efficient flying and taxiing time, etc. C. G. Brown, vice president, traffic and sales, reviewed 1959 business trends and pointed out that while business increased 15 per cent over 1958, available seats increased 36 per cent with the introduction of the F-27. Sales Concept General Sales Manager Bill McGee said the cure for empty seats is “a total sales concept in volving every person in the com pany.” “Business is people and people is business,” he pointed out. And a successful business is de pendent upon efficient and co- operative teamwork among employees of every job classifi cation.” In line with the “Wanted: 1140 Piedmont Salesmen”- theme, Mr. McGee said that actually Pieijl- mont should have more than 600,000 salesmen if every passen ger flown last year was a satis fied customer. He outlined cer tain programs which stimulate business and called on all, per sonnel to exercise “positive thinking” and “careful prepara tion” in all sales efforts. Other department heads and staff assistants participating in the program were Supervisor of Ground Operations Will Black mon, Superintendent of Passen ger Service Stan Brunt, Superin tendent of Maintenance Howard M. Cartwright, Supervisor of See SAl-rES, Pncp Six CAB Sets Schedule Standards Piedmont Airlines and the 12 other local service carriers are using a new way of so-called scheduling standards, effective March 1. The standards, prepared and issued by the Civil Aeronautics Board, set forth the percentage of operating expenses which must be met by an airline’s com mercial revenues for various levels of service frequency over individual route segments. Piedmont will issue March 15 a general schedule revision which will reflect these stan dards and will conform to them as closely as possible. Only mi nor revisions in the service are anticipated as a result of the standards. Certain other changes will be incorporated in the an ticipation of the regular seasonal traffic increase. Piedmont’s route system has been divided into 18 individual segments. The volume of service frequency over each segment in the future will be completely controlled by the amount of traf fic developed by flights on each segment and by the total system costs per mile. Examples of how the schedul ing standards apply are: If a seg ment is served by only one daily round trip with DC-3 equipment, there is no minimum passenger load required. If the round trip is served with F-27 equipment, there must be an average load of at least seven passengers on board. If the same segment is served by two daily round trips with DC-3 equipment, commercial rev enues equalling an average of at least five passengers on board all flights at all times must be produced. If the equipment used is F-27 aircraft, the average number of passengers must be nine. As the frequency is increased over any segment, all flights on that segment must generate com mercial revenue sufficient to meet an every-increasing propor tion of the total operating ex pense. When a segment receives more than six daily round trips, all these flights must produce com mercial revenues equal to tlTe total operating expense. No sub sidy will be allowed for any por tion of this volume of service. Scheduling standards further See SCHEDliI-E, Page Four
Piedmont Aviation Employee Newsletter
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March 1, 1960, edition 1
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