VOL. XXllI. NO. 7
Inscribed on the nose
of the newest, No. 15,
Boeing was the name
N-number is 751, The
two other 737s that
joined the fleet during
1972, N049 and N749,
were named Bluegrass
Board Report Says Our
Passengers Are Happiest
Piedmont is bacl\ on top in the latest Civil
Aeronautics Board’s Consumer Report.
For the months of October and November
they recorded fewer complaints per 100,000
boardin^^•s from Piedmont passenj>ers than for
any other airline in the continental United
The year-to-date figures also revealed Pied
mont has had far fewer total complaint letters
than the other carriers. Through the month
of November we’ve had only 60 letters. With
one exception, all other airlines are well over
the 100 letter mark.
In October Piedmont had .68 complaint
letters per 100,000 enplanements and for No
vember the report showed Piedmont with 1.54.
Not only are our passengers happier than
anyone else’s, they are happier than they were
last year. The figures showed a 25'/ decrease
for Piedmont in the number of letters through
November this yeai' compared with the same
period in 1971.
Our happy passengers are also Hying in
record numbers. More than 58,000 were board
ed during the November Thanksgiving holi
A new single-day boarding record was set
Wednesday the 22nd when 13,217 passengers
were enplaned. This eclipsed the old record of
12,256 set on Sunday after Thanksgiving last
This record lasted only three days until
Sunday, November 26th, when a total of 13,728
travellers Hew the Pacemaker routes and
established our current record day.
The new all-time high capped ofi' the six
day November 22-27 holiday travel period that
saw Piedmont carry 58,378 passengers.
Senior V-Ps Accept Honors and Awards
T. W. Morton, left, accepts award from William R.
Dill, Dean of the Graduate Schools of Business at NYU.
Senior Vice President Robert S. Northington
was recently named Beech Aircraft Corpora
tion’s “Man of The Year” for 1972.
Presentation of the award was made by
Mrs. 0. A. Beech, chairman of the board, and
Leddy Greever, Beech Aircraft vice president-
corporate director. They said Northington was
selected to receive the award “for his leader
ship, service dedication and accomplishments in
aircraft marketing which have contributed to
the growth and prosperity of the industry.”
He joins a highly select group of Beech-
craft distributors to receive the coveted honor
and permanent placement in the “Beechcraft
Hall of Fame”. Others include the late Col. Ros-
coe Turner, W. P. Cutter and Norman Larson.
Another recent honor for Piedmont Aviation,
Inc. was an award for our 1971 Annual Report
to Stockholders. Senior Vice President T. W.
Morton accepted the third place certificate in
the Annual Report Survey sponsored by Fi
nancial World, the nation’s oldest business and
financial weekly. The presentation was made
by Ralph E. Bach, president of Financial
Approximately 5,000 annual reports were re
viewed in 91 classifications this year in the
annual competition to promote the improve
ment of shareholder financial statements.
Piedmont’s entry was in the airlines with
revenues under $300 million category.
R. S. Northington, right, is congratulated by Beech
President Frank Hedrick.